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Elmwood Spa

18 Elm St, Toronto, Ontario M5G 1G7, Canada
+1 416-977-6751
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Review Highlights
Relaxing experience

Went for a spa day with a small bridal party and it was just right. Staff coordinated our... read more

Reviewed 3 days ago
nahalnytsa
via mobile
Hair raising

As a VIP member I was treated to a delightful and enjoyable Morracan hair wash, blow dry and style... read more

Reviewed 5 days ago
fouge13
,
Toronto
Read all 595 reviews
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Traveller Overview
  • Excellent42%
  • Very good26%
  • Average13%
  • Poor11%
  • Terrible8%
Travellers talk about
“steam room”(68 reviews)
About
Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar...more
Closed Now
Hours Today: 10:00 AM - 9:00 PM
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Contact
18 Elm St, Toronto, Ontario M5G 1G7, Canada
Downtown
Website
+1 416-977-6751
Top Selling Tours & Activities in and around Toronto
from US$ 15.10
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from US$ 98.07
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from US$ 118.60
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (595)
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All reviews
"water therapies"
in 91 reviews
"steam room"
in 68 reviews
"swedish massage"
in 28 reviews
"terrace restaurant"
in 23 reviews
"ladies change room"
in 16 reviews
"mani pedi"
in 27 reviews
"juice bar"
in 19 reviews
"body treatment"
in 6 reviews
"great massage"
in 11 reviews
"spa services"
in 6 reviews
"eaton centre"
in 6 reviews
"rmt"
in 44 reviews
"lester"
in 6 reviews
"mask"
in 10 reviews
"masseuse"
in 15 reviews
"itinerary"
in 15 reviews
"downtown"
in 27 reviews
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1 - 10 of 595 reviews

Reviewed 3 days ago via mobile

Went for a spa day with a small bridal party and it was just right. Staff coordinated our treatments so we all had time to make use of the water therapies without feeling rushed, but within a 3 hour time frame. All the ladies had...More

Thank nahalnytsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded yesterday

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. It is wonderful that the entire bridal party enjoyed their visit, including their treatments and facilities. We're delighted that you would like to return, and are looking forward to welcoming...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago

As a VIP member I was treated to a delightful and enjoyable Morracan hair wash, blow dry and style by Sarah. I was so impressed, I'm going back in a few weeks for a cut and style.More

Thank fouge13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded yesterday

Dear Valued Guest, Thank you for your feedback, and for your continued loyalty to Elmwood Spa. We are so glad to hear that you enjoyed your appointment with Sarah during the event for our Elmwood Spa Exclusive Members, and are looking forward to welcoming you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

I love this place and the only reason I don’t give it top rating is because of the poor quality nail polish they use for mani/pedi. Doesn’t last more than 2 days before it starts to chip off. The basic Elmline essential manicure is $47...More

Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded yesterday

Dear Anne, Thank you for taking the time to provide us with your review, we truly value your feedback. It is wonderful to know that you continue enjoying our services, as well as the facilities and lunch, yet are disappointed that you do not feel...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 week ago

I took my daughter to the Elmwood Spa for her 19th birthday so that she could have the whole day "spa experience". This place is a bit dated. When we arrived we both went in for our massages. There was ALOT of noise happening outside...More

1  Thank kimmer632018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded yesterday

Dear Valued Guest, We truly appreciate you taking the time to provide us with your feedback. Though we are glad that you both enjoyed the manicure and pedicure, we are sorry to hear that you did not enjoy other aspects of the visit, and did...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Took my boyfriend here for a couples massage for his birthday. It was my first time so wasn't sure what to expect. Staff were very friendly...the facilities seemed a bit dated. Our massages were good. The only complaint I had was one of the masseurs...More

Thank Claudette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded yesterday

Dear Claudette, We thank you for taking the time to provide us with your feedback, and for choosing to celebrate your boyfriend's birthday at Elmwood Spa. We are delighted that overall, you enjoyed your visit --including the massages. However, we are sorry that the coughing...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

On April 28th I called Elmwood Spa to book an appointment with a gift card for an Elwood Escape Retreat I received as a gift for my birthday from my boyfriend. The first time I called the spa to book this service the customer service...More

Thank AdrianViW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 1 week ago

Thank you for your kind review, we truly appreciate you taking the time to tell us about your positive experience at Elmwood Spa. Though we are sorry that you did not feel your initial contact with us was reflective of our standards of excellence, we...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

My partner goes to the spa and loves it. I'm not the kinda guy who enjoys that sort of thing but at least once a year we have lunch in the dining room on the fourth floor. Expect everyone to be naked under their smart...More

Thank Allan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dear Allan, We appreciate you taking the time to provide us with your feedback following your visit to Elmwood Spa, and thank you for your loyalty to the spa and Terrace Restaurant over the years. It is delightful to hear that you continue to enjoy...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I called on April 17th and spoke with a very nice booking agent who assured me that she would be able to book requested services for May 5th for my friend and myself. She indicated that she would have to "work out the details" but...More

Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, We are truly sorry about the delay you experienced in your booking process, and thank you for your feedback regarding this matter. Unfortunately, we were not able to accommodate your entire booking on your selected date, but only part of your services....More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

I took a guest for a special spa afternoon. It was my first visit to the Elmwood Spa. I spoke to a very nice person on the phone to arrange the visit, but I expressed my desire to use the discount provided when you sign...More

3  Thank neferTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2018

I've been to Elmwood Spa around five or six times now and each visit has been spectacular. I just made a booking yesterday over the phone and received great service right from the phone call. What really stood out to me was the phone call...More

Thank salimahmanji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 4 weeks ago

Dear Valued Guest, Thank you for your review following your visit with Elmwood Spa, and for your continued loyalty. It is so delightful to hear that you enjoyed all aspects of your visit, from booking and check-out. We will certainly pass along your kind words...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
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Questions & Answers
alfie2011
11 November 2017|
AnswerShow all 3 answers
Response from RPF1966 | Reviewed this property |
The closest parking is the underground parking lot on Elm street just slightly west of the Elmwood Spa and just after the entrance to the Chelsea Hotel
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