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Elmwood Spa

18 Elm St, Toronto, Ontario M5G 1G7, Canada
+1 416-977-6751
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Review Highlights
The best spa in Toronto

Having experienced many spas in Toronto, the Elmwood is absolutely the best. My advice is to try... read more

Reviewed 2 days ago
Carol B
,
Toronto, Canada
Always a great visit

Plan to come early and enjoy the water therapy (basically just pool/hot tub/sauna). It's a great... read more

Reviewed 4 days ago
RevirescoFM
,
Richmond Hill, Canada
via mobile
Read all 546 reviews
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Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.
  • Excellent44%
  • Very good26%
  • Average13%
  • Poor10%
  • Terrible7%
Travellers talk about
“steam room” (62 reviews)
Closed Now
All hours
Hours Today: 10:00 - 21:00
LOCATION
18 Elm St, Toronto, Ontario M5G 1G7, Canada
Downtown
CONTACT
Website
+1 416-977-6751
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Reviews (546)
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1 - 10 of 546 reviews

Reviewed 2 days ago

Having experienced many spas in Toronto, the Elmwood is absolutely the best. My advice is to try and avoid peak times and, if you are interested in a massage or body treatment, really look at their descriptions so you can choose something that you think...More

Thank Carol B
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded today

Thank you for your review, Carol --we value your loyalty! It is delightful to hear that you enjoy our massages and visits with us. We hope to continue exceeding your expectations as we welcome you back for more pampering. Best, Marie Picton, Executive Manager

Reviewed 4 days ago via mobile

Plan to come early and enjoy the water therapy (basically just pool/hot tub/sauna). It's a great place just to relax. If you want "quiet" go early in the morning or on a weekday. I personally enjoy the happy vibes of women chatting and hanging around...More

Thank RevirescoFM
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded today

We appreciate your kind words, and are happy to hear that you continue relaxing on your visits with our services and amenities, as well as lunch in your cozy robe. We're looking forward to welcoming you back. Best, Marie Picton, Executive Manager

Reviewed 1 week ago via mobile

Elmwood Spa does not offer a discrete and relaxing spa experience. Tranquility is not offered as the grounds are always being patrolled by robotic staff. Too much people traffic. Too much noise. Not again.More

Thank MoveItAlongNow
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your feedback, as it helps us to improve and serve our guests better. We are sorry to hear that you did not enjoy your experience. We do our best to provide a serene environment...More

Reviewed 3 weeks ago via mobile

I've had many spa experiences in my time and wasn't overly impressed. The actual facility itself is beautiful. I assumed the customer service would match that. The customer service was meh. Maybe my expectations were too high? For the price, I just figured everyone would...More

Thank ladybugs07
ElmwoodSpa, General Manager at Elmwood Spa, responded to this reviewResponded 2 weeks ago

Dear Valued Guest, We appreciate you taking the time to share your feedback and are happy to hear that you enjoyed the facility and your pedicure, however it is disappointing to hear that you did not receive the excellent customer service that we strive to...More

Reviewed 3 weeks ago

I go to this spa when I am in Toronto if at all possible...as it is the nicest spa I have been almost anywhere...the treatments are well executed, the facility is top notch..the location is very easy to access ...the venue is incredible...

Thank LuAnne33
ElmwoodSpa, General Manager at Elmwood Spa, responded to this reviewResponded 2 weeks ago

Dear LuAnne33, We are delighted to hear that you continue to choose Elmwood Spa when visiting Toronto and thank you for your kind words. We look forward to welcoming you back again soon. Sincerely, Marie Picton, Executive Manager

Reviewed 17 July 2017

I booked a bridal mother/daughter spa day for my new to be sister-in-law and our daughters. The reservation agent was extremely efficient and I had high hopes for the day. Upon arriving, we immediately felt de-humanized by the check in process. It felt like we...More

Thank Joanne V
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 4 weeks ago

Dear Joanne, We appreciate you taking the time to provide us with your feedback. It is delightful to hear that you had a positive experience with the booking process. However, we are disappointed that you felt the check-in process and services were not at the...More

Reviewed 12 July 2017

My partner and I decided to book a couples massage for the afternoon. The massage all in all was good. However, with your stay, your are able to use the water therapies to unwind before treatments. The water therapies consists of a small pool, hot...More

Thank Lauren_Puig
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 5 weeks ago

Dear Lauren, Thank you for providing us with your feedback. We are glad to hear that both you and your husband enjoyed your massages. It is disappointing however, that you were not able to fully enjoy the Water Therapies. Spa visits are meant to be...More

Reviewed 11 July 2017

I won't even get into the details of my 'non'relaxing' treatment. From a provider who chewed gum throughout, to the ratted old magazines left out for me to peruse while I was in the infa red sauna. I made the best out of it but...More

Thank TorontoFanula
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 5 weeks ago

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your visit. We are very sorry to hear that your experience did not meet your expectations. Gum-chewing is certainly not permitted with our staff, and we will address this. With...More

Reviewed 8 July 2017 via mobile

I booked a couple's massage & a hair treatment for myself and my 14 year old daughter. A mother-daughter afternoon! We were welcomed to the spa, given robes to change into and we spent a hour at the pool and surrounding area. There was comfortable...More

Thank Susan W
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 12 July 2017

Dear Susan, Thank you for taking the time to provide us with your feedback! We're so glad to hear that both you and your daughter enjoyed your visit, including time spent in the water therapies, as well as your treatments. We will pass along your...More

Reviewed 2 July 2017 via mobile

Had a a great day. Started with a massage. Then lunch, facial, manicure and finished with a pedicure. What relaxing day. Fantastic staff, food and experience. I would highly recommend it to anyone. Thanks for the great day.

Thank GZtraveler
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 4 July 2017

Dear Valued Guest, Thank you for your kind words! We're happy to hear that you enjoyed a full day of relaxation at the spa, and hope to welcome you back soon. Best, Marie Picton, Executive Manager

Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Nearby Restaurants
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Nearby Attractions
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Yonge Street
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.08 km away
Yonge-Dundas Square
1,256 reviews
.26 km away
The Carlu
16 reviews
.33 km away
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