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Elmwood Spa

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Downtown
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Address: 18 Elm St., Toronto, Ontario M5G 1G7, Canada
Phone Number:
+1 416-977-6751
Website
Today
10:30 - 18:30
Closed now
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Hours:
Sun 10:30 - 18:30
Mon - Thu 10:00 - 21:00
Fri 09:00 - 21:00
Sat 09:00 - 20:00
Description:

Canada's favourite urban oasis, located in the heart of downtown Toronto....

Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.

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TripAdvisor Reviewer Highlights

Read all 503 reviews
Visitor rating
  • 214
    Excellent
  • 137
    Very good
  • 65
    Average
  • 51
    Poor
  • 36
    Terrible
Yearly treat

We try to organize a spa adventure around Xmas. Spa packages for four. Access to the pool/whirlpool, and usually steam sauna. This time the sauna was down. Sort of disappointed... read more

4 of 5 bubblesReviewed 3 weeks ago
EvanBF
,
Vaughan, Canada
via mobile
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503 Reviews from our TripAdvisor Community

Traveller rating
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Showing 503: English reviews
Toronto
Level Contributor
26 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

My friend and I recently had a spa day at the Elmwood for her birthday. She had facial which she loved and a manicure which i think she was satisfied with. I had deep tissue massage and a pedicure. The massage was okay but i think the pedicure could have been better. I wasn't impressed with the limited selection of... More 

Helpful?
Thank TorontoDella
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback, and for choosing us to celebrate your friend’s birthday! We are happy to hear that she enjoyed her facial. We are very sorry however, that your pedicure did not meet our high standards. We will review protocol with our team as well as the quality... More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

From the moment I walked up to the Victorian Style front door I felt relaxed. The staff are calm, soft spoken and very welcoming. The check-in process is quick and they made me feel special. The locker room was perfect. Its kept very clean and there are ample lockers to choose from. There is a hot tub Jacuzzi right in... More 

Helpful?
Thank Debbie B
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Debbie, Thank you for taking the time to provide us with a review! It is delightful to hear that you enjoyed your visit, including your services and our amenities. The cozy sunroom is especially nice during these chilly winter days. We look forward to welcoming you back for your next appointment! Best, Marie Picton, Executive Manager More 

London, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We have visited other, fancier spas (e.g. Las Vegas), but this is where we go when in Toronto. The quiet atmosphere is so relaxing. We had a couples massage in the fireplace room: SO relaxing. The massage therapists were professional. All staff were helpful. We will be back!

Helpful?
Thank MJ M
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for your review! We appreciate your loyalty and are happy to hear that you enjoyed a cozy couples massage by the fireplace. We look forward to welcoming you back soon! Best, Marie Picton, Executive Manager More 

Toronto, Canada
Level Contributor
14 reviews
3 of 5 bubbles Reviewed 2 weeks ago

PROS: -staff was very welcoming, friendly and helpful -Victor, my RMT, was amazing… highly recommend him for the Swedish massage CONS: - ‘water therapies’ means pool and hot tub - staff is very pushy regarding gratuities when you pay - Was told by reservation staff to park at Chelsea hotel for validated parking and ended up paying for it

Helpful?
Thank CiiinCity
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your review. It is delightful to hear that you enjoyed your Swedish massage, we will pass along your kind words to Victor. Our Water Therapies include a pool, whirlpool, and steam room which has been recently renovated. Parking at the Chelsea Hotel is not complimentary, but rather... More 

Abu Dhabi, United Arab Emirates
Level Contributor
100 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 152 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

After rave reviews from friends in Toronto I decided to give this spa a try during my holidays. I called where I was able to book a men's facial due to a cancellation within one hours time. I wanted a massage and sports pedicure as well however it was fully booked. The receptionist over the phone was very friendly and... More 

Helpful?
Thank CanJAD
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for your review, we appreciate your feedback! It is nice to hear that you enjoyed your facial, we will pass along your kind words to Lydia. We apologize however, that the rest of your visit was not as enjoyable. Our staff work tirelessly around the clock to ensure the cleanliness and safety of the spa.... More 

Vaughan, Canada
Level Contributor
60 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We try to organize a spa adventure around Xmas. Spa packages for four. Access to the pool/whirlpool, and usually steam sauna. This time the sauna was down. Sort of disappointed, but stuff happens. We all had a 50 minute massage, facial, manicure, and pedicure. Excellent people delivering treatments. Great support staff, as well. We had lunch at the Terrace. The... More 

Helpful?
Thank EvanBF
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Evan, We appreciate your loyalty and thank you for providing us with your feedback! We are happy to hear that you enjoyed your visit, including the treatments and lunch. It’s always a good idea to take a break during the busy holiday season! We are sorry that the steam room was not in service during your time at the... More 

Toronto, Canada
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

I've been to this place a few times, had a Verviers of treatments which are always Devine. Two concerns: for the price ($$$), lunch should be included when booking 2 or more treatments (like other day spas) and no sauna. The steam is nice but without a sauna, it's not a full hydrotherapy circuit. Highly recommend the treatments but will... More 

Helpful?
Thank LikeDaMonth
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, It is delightful to hear that you continue to enjoy our services, we value your loyalty and thank you for your feedback. We can assure you that our prices are competitive, and we continue to offer various amenities as well as promotions throughout the year. We often feature special offers that include a complimentary lunch, such as... More 

Palmerston, Canada
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 November 2016

Elmwood Spa is great! The atmosphere is quiet & peaceful, the staff absolutely wonderful -- very skilled & knowledgeable.

Helpful?
Thank Susan C
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Susan, Thank you for taking the time to provide us with your feedback. We are very glad to hear that you enjoyed your visit, and our tranquil facility. We work hard to ensure that our staff pamper our guests with the highest quality of service, and are happy that this was the case. We look forward to welcoming you... More 

Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 14 November 2016 via mobile

The spa itself is very good actually! However I have some mixed feeling and experience. What I enjoy: -Women's change room is big and clean. It also provides a lot so i dont have to carry them with me (flat iron, dryer, shaving kit, shampoo, bathrobe, towels, hair tie, plastic bag, hair spray etc). -steam room and small pool in... More 

Helpful?
1 Thank Jwhj01
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We are glad to hear that you were able to enjoy our facilities! We work hard to ensure that our spa is well-stocked and exceptionally maintained at all times –all those hair tools come in handy, especially in winter when walking out with wet hair... More 

Toronto
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 5 November 2016

I've been going to the Elmwood for years and have rarely had a bad experience but I was there today for a massage and was very disappointed. Throughout the whole massage, it just seemed like my RMT didn't really know what he was doing. He was all over the place, so I never knew where he was going to massage... More 

Helpful?
2 Thank suzeyq
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Suzeyq, Thank you for taking the time to provide us with your feedback. We value your loyalty, and are glad to hear that you have enjoyed your previous visits. We are sorry to hear that your most recent experience was not pleasant. Our staff are highly trained and we strive to provide each and every guest with an excellent... More 

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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