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Cynthia Findlay Antiques

284 King St W, Toronto, Ontario M5V 1J2, Canada
+1 416-260-9057
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Review Highlights
Buyer beware--terrible customer service

I bought a beautiful antique ring for my partner here at considerable cost. In the short time she... read more

Reviewed yesterday
M R
,
Toronto, Canada
Wonderful experience all-around!

My fiance purchased my engagement ring at Cynthia Findlay Antiques, and he was so impressed by how... read more

Reviewed 10 January 2017
228lindsay
,
Minden, Canada
Read all 104 reviews
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Located inside Toronto Antiques on King in a beautiful heritage building - We specialize in fine jewellery, bridal jewellery, antique and vintage engagement rings, earrings, vintage living, one-of-a-kinds and decorator finds. We select items from around the world that best represent Victorian, Edwardian, Art Deco and Retro periods. English, European, Canadian, Japanese and Chinese antiques comprise the majority of our collection. We pride ourselves on wonderful customer service and love being a part of your romance.
  • Excellent85%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible5%
Travellers talk about
Open Now
All hours
Hours Today: 10:00 - 18:00
LOCATION
284 King St W, Toronto, Ontario M5V 1J2, Canada
Downtown West
CONTACT
Website
+1 416-260-9057
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Reviews (104)
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1 - 10 of 104 reviews

Reviewed yesterday

I bought a beautiful antique ring for my partner here at considerable cost. In the short time she has had it there have been three significant issues with the ring including losing one of the diamonds from it. Despite the fact that the ring has...More

Thank M R
Reviewed 10 January 2017

My fiance purchased my engagement ring at Cynthia Findlay Antiques, and he was so impressed by how knowledgeable, kind, and helpful Cynthia was that he wanted me to go back to meet her. We went together 2 weeks later and she helped me size my...More

Thank 228lindsay
Cynthia F, Manager at Cynthia Findlay Antiques, responded to this reviewResponded 21 January 2017

Thank you for your review Lindsay. We're really glad you like your ring and both of you had a great experience. Thanks again, Cynthia Findlay Antiques

Reviewed 6 December 2016 via mobile

My (now) fiancé and I came here randomly a year ago. I was googling antique stores in the neighbourhood, this came up, and so we paid a visit. After walking through the (huge) store, we ended up at the engagement rings. Cynthia talked to us...More

Thank Breanne K
Cynthia F, Owner at Cynthia Findlay Antiques, responded to this reviewResponded 5 May 2017

Thank you for taking the time to review your experience. It was a pleasure having you two in! A memorable experience for us too, we wish you the best in your marriage and know the diamond will be a great symbol of your romance for...More

Reviewed 5 December 2016

I recently made a purchase at Cynthia Findlay Antiques. Cynthia personally assisted me in finding exactly what I was looking for. This required a lot of patience, as I was looking for a very unique ring. She was very knowledgeable, patient, professional and provided truly...More

Thank cit19
Cynthia F, Owner at Cynthia Findlay Antiques, responded to this reviewResponded 5 May 2017

Thank you so much for sharing your experience. We pride ourselves in our customer first attitude. I remember your visit and also empathize with how important these purchases are. It is our pleasure when we can bring together a good match. Hope you enjoy your...More

Reviewed 1 December 2016

I would recommend Cynthia to anyone looking for that perfect ring for their partner. When I went there the first time I hardly had a clue as to what it was that I was looking for. Even after researching into the 4 C's, and a...More

Thank Nuttydread
Cynthia F, Owner at Cynthia Findlay Antiques, responded to this reviewResponded 5 May 2017

Hi there, thank you so much for taking the time to share your experience. It is a particularly special memory for us when we can be a part of a special occasion. We make sure to be absolutely diligent with every client who makes an...More

Reviewed 15 September 2016

Our dealing with Cynthia was so refreshing. It is not often anymore that someone takes the time to get to know their customer. Definitely a five star experience.

Thank rgregory4
Cynthia F, Owner at Cynthia Findlay Antiques, responded to this reviewResponded 5 May 2017

Thank you for your response and your visit. The most enjoyable part of the day for us is getting to know our customers! Hope to see you again soon.

Reviewed 10 August 2016 via mobile

I came to the store with limited time (one day) to find treasures for our new home. There is truly something here for every budget and taste and it was hard to limit myself to just a few items! In the end I ended up...More

Thank simplicity03
Cynthia F, Owner at Cynthia Findlay Antiques, responded to this reviewResponded 5 May 2017

Very pleased you enjoyed your visit, thank you for the review and for visiting the store. I remember your visit and hope each unique piece brings some exceptionality in your every day. Hope to see you again.

Reviewed 9 August 2016

We began what we thought would be a long and difficult search for the perfect engagement ring at Cynthia's, imagining her wonderful establishment would be the first stop of many to come. Wrong. We found the perfect ring and we could not be happier with...More

Thank Colin C
Cynthia F, Owner at Cynthia Findlay Antiques, responded to this reviewResponded 5 May 2017

Hi Colin, thank you for taking the time to review your experience. It is delightful to know that we were a part of a romantic story. I know the ring will be a symbol of your love for many years to come. Wishing you two...More

Reviewed 4 June 2016

I can't say enough good things about Cynthia Findlay. I had a ring designed by a different designer and wasn't 100% pleased with the outcome, so I brought it to Cynthia. She spent lots of time going over different options and providing expert advise. I...More

Thank jessp286
Cynthia F, Owner at Cynthia Findlay Antiques, responded to this reviewResponded 5 May 2017

Jess, thank you for the review. It was our pleasure to help you make the ring of your dreams. We understand how important this symbol is and try to make each item perfect to every customer. Happy that our bespoke service was of value to...More

Reviewed 22 May 2016 via mobile

a friend through social media referred me. lovely lady employees in the front of the showroom. as I moved my way to the back of the shop... i saw a lady taking pix w/cell phone of items... so, i was going to just snap a...More

2  Thank lance101lanyc
Cynthia F, Owner at Cynthia Findlay Antiques, responded to this reviewResponded 31 March 2017

I am disheartened you had a bad experience in our store, I am sorry. Regarding your objection to our no photo policy we apologize for the misunderstanding but hope you can understand that our reasons for no photographs by customers is for the purpose of...More

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