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Capital Information Kiosk

90 Wellington St., Ottawa, Ontario K1P 5L1, Canada
+1 844-878-8333
Review Highlights
Very crowded

The bathrooms are available but unfortunately they are downstairs and the wait times are upwards of... read more

Reviewed 23 August 2017
venessa M
via mobile
It's the place to get info

Need free maps, they got them. Need to know where to go? They will tell you. They have the... read more

Reviewed 21 July 2017
Fort Lauderdale, Florida
via mobile
Read all 33 reviews
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This modern visitor's center contains six interactive computers that will help you plan your stay in the city.
  • Excellent67%
  • Very good18%
  • Average9%
  • Poor6%
  • Terrible0%
Travellers talk about
“free tickets” (6 reviews)
“tour tickets” (2 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 5:00 PM
90 Wellington St., Ottawa, Ontario K1P 5L1, Canada
Byward Market Area
+1 844-878-8333
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (33)
Traveller rating
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1 - 10 of 26 reviews

Reviewed 23 August 2017 via mobile

The bathrooms are available but unfortunately they are downstairs and the wait times are upwards of 15 minutes to use the dirty facilities. All that usually left for information packages are in French, they need to restock more English pamphlets.

Thank venessa M
Reviewed 21 July 2017 via mobile

Need free maps, they got them. Need to know where to go? They will tell you. They have the tickets to give out for the free tours in English and French. Lots of sun with little shade. Hot dog vendor with water and gatorades nearby....More

Thank JimDeBerry
Reviewed 17 July 2017

Get there early (30 -45 minutes before opening) to line up for best selection of tour times.Tours can be booked same-day only; no advance reservations. Very helpful staff. Efficient system for reserving tour times. Lots of general tourist info also available. Public washroom.

Thank Ted R
Reviewed 24 June 2017

Good place to get information for your Ottawa visit including multiple museum visit tickets. At 9 am a limited number of free tickets are available for the guided tour of Parliament. Even if you do not make it to the kiosk be sure to keep...More

Thank Catherine B
Reviewed 11 June 2017 via mobile

This is the visitor center where you line up at 9am each morning to get the free tickets for guided tour of the Parliament. This summer there is a virtual reality kiosk that you can have a virtual 360 tour of the peace towel.

Thank Toroniee T
Reviewed 20 May 2017 via mobile

Well informed staff and helpful. Clean, cool (It was 31°) with washrooms and bag checks. This is where you go to get your Parlimentary Tour tickets and arrive early as they go quickly. Doors open at 9.

Thank Jul D
Reviewed 22 August 2016 via mobile

Very helpful staff A good place to get information and advice. You can book the mint here. Also get the free tickets to tour the parliament building but get there early only on offer from 9 till 11. Go quick. Same day only.

1  Thank Stlo01
Reviewed 19 August 2016

First time when I arrived in Ottawa it was an amazing information center with everything the technology was offering at that time. As the time passed, the things stayed the same and became old and obsolete. Now, there are some changes but is far away...More

Thank thor2705
Reviewed 13 July 2016

Tickets for the free tours of the Parliament buildings can be obtained here but they go very fast so line up early. Be sure to grab a copy of the self-guide booklet called Discover the Hill to better appreciate the many attractions within the Parliament,...More

1  Thank gboi77
Reviewed 13 December 2015

I signed up for a free family tour of Parliament with them on a weekend. The line was 7 people long but the staff were quick and friendly.

Thank Sheena O
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