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100 Fountain Spa

48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-2123
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Review Highlights
Busy spa

We attended the spa on a Saturday - it was very busy and we had to wait to get in. Everything was... read more

Reviewed 28 June 2017
HammerHeidi
,
Hamilton, Canada
Nice spa

I went to the spa for a facial. The locker rooms are clean and very nice. The waiting room is big... read more

Reviewed 21 June 2017
Meow24
,
Niagara-on-the-Lake, Canada
Read all 133 reviews
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100 Fountain Spa is a long-time favorite for locals and travelers alike. This 13,000 sq. ft. spa was renovated in 2006 and remains one of the finest and top-rated spas in North America. Enjoy its plush spa lounge overlooking the outdoor hot springs as you await your spa pleasure. The luscious interior boasts a rich colour palette complemented by textural stone accents, soft trickling water features and the warmth of elegant woodwork. Indulge in a wide range of aesthetic and body treatments including reflexology, body wraps and signature Vinotherapy spa treatments using grapes from local vineyards. As well, unwind in our year-round outdoor hot springs and indoor saltwater pool during your stay.
  • Excellent52%
  • Very good21%
  • Average15%
  • Poor10%
  • Terrible2%
Travellers talk about
“hot springs” (35 reviews)
“outdoor pool” (11 reviews)
“couples massage” (13 reviews)
LOCATION
48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
CONTACT
Website
+1 905-468-2123
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (133)
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All reviews
"hot springs"
in 35 reviews
"outdoor pool"
in 11 reviews
"couples massage"
in 13 reviews
"spa treatments"
in 5 reviews
"robes and slippers"
in 3 reviews
"spa desk"
in 2 reviews
"paper cups"
in 2 reviews
"day pass"
in 2 reviews
"minute deep tissue massage"
in 2 reviews
"water cooler"
in 2 reviews
"great massage"
in 2 reviews
"mani pedi"
in 2 reviews
"girls weekend"
in 2 reviews
"facial"
in 16 reviews
"pillars"
in 22 reviews
"masseuse"
in 8 reviews
"combs"
in 4 reviews
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11 - 20 of 133 reviews

Reviewed 28 June 2017

We attended the spa on a Saturday - it was very busy and we had to wait to get in. Everything was crowded, so I feel like they need to limit the number of people so it's more of a relaxing experience. The change rooms...More

2  Thank HammerHeidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2017

I went to the spa for a facial. The locker rooms are clean and very nice. The waiting room is big and with comfortable chairs/couches. There was fruit and refreshments,but no one told me about them or said to enjoy something before my treatment. My...More

1  Thank Meow24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017

Very disappointed- arrived for lunch at 1130 and the person serving was doing so for both inside and out. The food was good but service was less than good. The spa treatments were good but the facility was very small. The change rooms were so...More

Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 June 2017

Very much enjoyed my day at the spa. Due to a change of plans, I had to bring my daughter with me and the staff were very accommodating to her. She was given a little robe to wear during her visit and because the spa...More

Thank PurpleFlower2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 13 June 2017

Thank you for your review PurpleFlower2015 We are so very lucky to have such a great team ready to serve. I am happy to hear we were able to assist in making your day with us an enjoyable one. We do hope you will visit...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2017 via mobile

enjoyed a trip to the spa on a monday morning so it wasnt as busy as some folks have said. staff were friendly and ambiance nice. i found it odd that a spa of this calibar had paper cups for water and only 1 water...More

Thank bek l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

Overly packed So unorganized Worst massage ever Lockers were empty upon arrival Key pads didn't work No where to sit and relax because so many people Food took 2 hours to come and when it finally did it was the wrong order 3/6 people had...More

Thank ab6750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2017 via mobile

My hubby booked an RMT couples massage, health plan receipts provided). Front desk staff were welcoming, friendly and polite. Locker room cleaning lady wss nice to me but got a bit snappy with another customer in the change room. Change room had private lockers that...More

Thank SmoochieAndTweety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017

This spa is a nice place to get away and slow down the pace. The salt water hot spring is great to experience in the winter. Ordering food to the spa is convenient. Treatments we nice.

Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017

This place was amazing! Right from the welcome from Sebastian, to the wrap by Maria, and the facial by Nancy - everything was fantastic. The ambiance was so relaxing and comfortable. Everything very clean and tidy - with staff removing used cups and dishes and...More

Thank Kristina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa T, Manager at 100 Fountain Spa, responded to this reviewResponded 13 June 2017

Thank you so much for the wonderful review and beautiful photo of our spa lounge. We are so pleased that you enjoyed your time with us. Sebastian (who has recently been promoted to Spa Supervisor), Maria and Nancy will be thrilled to see a mention....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2017 via mobile

We would come again but the outdoor pool was very small, hotspring. Massages were professional. Loved being able to go to the lounge in my housecoat between services for wine and cheese!

Thank Travelling_Queen85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
sher04
4 August 2017|
AnswerShow all 2 answers
Response from Meow24 | Reviewed this property |
Yes always book ahead.
0
Votes
Stephanie L
25 October 2016|
Answer
Response from Vanessa T | Property representative |
Thanks for your question, we try to keep the outdoor pool open as long as possible. Last year we kept it open until November. It is heat to approximately 86 degrees. Children are welcome at the indoor saltwater pool... More
0
Votes