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100 Fountain Spa

48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-2123
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Review Highlights
Was so so

Went there for a pedicure with my friend. It was our first time to the spa. We asked them where... read more

Reviewed 13 January 2017
PrincessPenelope888
,
Canmore
via mobile
One of the best in Canada

My wife and I have been to 100 Fountain Spa a number of times and love it. The service is always... read more

Reviewed 31 December 2016
Paul-T-Canada
,
Toronto, Canada
via mobile
Read all 119 reviews
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Overview
  • Excellent56%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible1%
Travellers talk about
LOCATION
48 John Street West, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
CONTACT
Website
+1 905-468-2123
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Reviews (119)
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11 - 20 of 119 reviews

Reviewed 13 January 2017 via mobile

Went there for a pedicure with my friend. It was our first time to the spa. We asked them where everything was becauae we wanted to use the facilities. They didnt even tell us about the hotspring. I gueas you have to ask. Also we...More

Thank PrincessPenelope888
Reviewed 31 December 2016 via mobile

My wife and I have been to 100 Fountain Spa a number of times and love it. The service is always great, the facilities are clean and the experience always relaxing. And we love the outdoor hot springs! The only thing I worry about is...More

Thank Paul-T-Canada
Reviewed 22 December 2016 via mobile

If you book a service at the spa you get a full day pass to the gym, sauna , indoor and outdoor pool, hot tub and outdoor hot spring. The staff is warm and accommodating. You can order food and wine , put your feet...More

Thank SparkleSparkle24
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Dear SparkleSparkle24, I am so please to hear you were able to take full advantage of what we have to offer here at 100 Fountain Spa. It sounds like a perfect day! I hope you treat yourself again soon. Thank you Vanessa Director of Spa...More

Reviewed 10 December 2016

This was our first time to this spa and hotel. What a treat it was! Amazing hotel and facilities. My husband and I got massages and used the outdoor hot springs it was amazing. The staff were great. Thank you to Diana and Sebastian for...More

Thank Fancylady03
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Dear FancyLady03 Thank you for the "delightful" review. We are so lucky to have Diana and Sebastian on our all-star team here at 100 Fountain Spa. I am proud to work with such a terrific team of people who enjoy the hospitality business and truly...More

Reviewed 26 November 2016 via mobile

Great little spot! There were 5 women in my group and our services ranged from mani/pedi to reflexology and facials. We all enjoyed our time there and the quality of the sessions. I had an 80 minute facial. It was pretty good... not mind blowing,...More

Thank Kimberly H
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Thank you so much for your review. I am pleased to hear that you and the girls enjoyed your time here. Our nail salon is the perfect setting for social groups. We hope you keep us in mind the next time the gals get together!...More

Reviewed 22 November 2016

The spa at this facility had the makings of something very nice....but the changeroom floors were so covered in hair that i couldn't find a place to step. I have never reviewed anything unfavourably but I felt I had to recommend to this spa to...More

Thank Mmm3_t
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Thank you for sharing your concerns with us, we are always striving to improve with each feedback we receive. We will be sure to have our spa attendants and management team pay closer attention to sweeping and mopping the changing facilities and throughout the rest...More

Reviewed 7 November 2016

Had one of the best deep tissue massages ever! (Ask for Samantha)! Super friendly professional service!

Thank mm33dm
Vanessa T, Manager at 100 Fountain Spa, responded to this review

We are lucky to have Samantha on our team :) Thank you for the kind words, we look forward to seeing you again at the Spa. Vanessa Director of Spa Operations

Reviewed 5 October 2016

A BIG thank you to Ryan and Carol for making our spa day extra special! It was the day before my best friends wedding and this was a much needed day of relaxation. Everything was perfect, a warm welcome the atmosphere, the newly updated decor...More

Thank Missy_Lyss88
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Thank you for letting us be part of your best friends special day, we are so pleased to know everything was great! Thanks for taking the time to review our spa Missy_Lyss88. We look forward to seeing you again, Vanessa Spa Director

Reviewed 19 September 2016

peaceful, relaxing, serene, perfect. If we didn't have to write more characters for TA to accept this review, I'd stop there! Adam and Mayumi (sp?) provided great treatments and we left rejuvenated and so happy! We will be back!

Thank G J
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Yes we are so lucky to have Adam and Mayumi on our team, Thank you for reviewing us G J, we look forward to seeing you here again Vanessa Spa Director

Reviewed 14 September 2016

We visited 100 Fountain Spa nestled within the Pillar and Post "complex". What an luxurious day it was. We had an 80 minute couples massage session scheduled at about 12:30. My wife started with a pedicure while I enjoyed the facility's amenities. The Hot Springs...More

Thank Kenn B
Vanessa T, Manager at 100 Fountain Spa, responded to this review

Thank you for taking the time to review our spa Kenn B, I am so please to hear that you and your wife enjoyed your services and the amenities. A full spa day! That's the way to do it! We hope to see you both...More

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Questions & AnswersAsk a question
Stephanie L
Can you advise what the temperature of your outdoor pool is and if it is open in the month of December? Also, do children have access to the indoor salt water pool or just for adults? Thank you! :)
25 October 2016|
Answer
Response from Vanessa T | Property representative |
Thanks for your question, we try to keep the outdoor pool open as long as possible. Last year we kept it open until November. It is heat to approximately 86 degrees. Children are welcome at the indoor saltwater pool... More
0
Votes
Canadian_Mom_3
A group of us are coming on Sunday October 2nd. We are planning on purchasing day passes, should we make reservations, or are they always available? We are also planning to book a few spa treatments. Can't wait!!!
30 September 2016|
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songaway
Hello, I’d like to book a prenatal massage at your spa, however I can’t enjoy your other amenities like hot tub, springs, sauna or steam room afterwards because of the heat. I’m wondering if the indoor pool is very hot or is it at a normal temperature that would be safe for me to use? Thank you.
26 October 2015|
Answer
Response from Ryan M |
Good afternoon songaway and congratulation! Thank you for you inquiry. Our indoor pool is kept between 84 - 86 Fahrenheit or 30 degrees celsius. For you convenience and if you would like to book your massage, please feel... More
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