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Empress Hotel National Historic Site of Canada

721 Government St | Fairmont Empress Hotel, Victoria, British Columbia V8W 1W5, Canada
+1 250-384-8111
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US$ 464.50*
and up
Viator Exclusive: 2-day Victoria and Butchart Gardens Tour with Overnight at...
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US$ 174.98*
and up
2-Hour Luxury City Tour of Victoria
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  • Excellent54%
  • Very good30%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“high tea” (417 reviews)
“afternoon tea” (219 reviews)
“bengal lounge” (114 reviews)
721 Government St | Fairmont Empress Hotel, Victoria, British Columbia V8W 1W5, Canada
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Reviews (2,004)
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1 - 10 of 1,875 reviews

Reviewed 3 days ago via mobile

Best bar view in town. Attentive staff. They don't care that you are not staying there. Visitors treated first-class. Our server, Cathy, helped us w dinner reservations at Buchart Garden dining room. That sure was not her responsibilituly, but she saw me fumbling with my...More

Thank Ivey W
Reviewed 5 days ago via mobile

The recently renovated property ($60 million according to the press) is outstanding. The hotel has always been and always will be a landmark and masterpiece.

Thank PhotofunJRD
Reviewed 2 weeks ago

Wander the premises and explore the public spaces. There is no charge, just try to blend into the crowds. This trip we did not budget for the high tea, which we enjoyed in the past, nor did we stay in the hotel. Still, it was...More

Thank Cavydad
Reviewed 3 weeks ago via mobile

We loved the recent renovations as well as the hotel bar. We expected small rooms but there was no mini bar, no robes and no bottled water. They came quickly when asked and while friendly, the level of service needs to be more professional to...More

Thank Jim S
Reviewed 3 weeks ago

The hotel still has all of the opulence and luxury of old world hotels. Only part of it is accessible to the public but highly recommend. The adjoining conference center is worth the visit also with glass ceilings and walls and a beautiful central garden.

Thank gbmontreal
Reviewed 4 weeks ago via mobile

The Empress Hotel was a testament to the genius of Francis Rattenbury, Victoria’s great public architect. No longer is it so. The “renovation” of much of the public space is straight out of IKEA. One wonders what now qualifies this building as a National Historic...More

1  Thank AngusDad
Reviewed 4 weeks ago via mobile

Lovely building. We had the high tea and highly recommend it. Although it may be pricy for some we thought it was worth it as a one time thing. We also though there was sufficient and delicious food.

Thank sandra g
Reviewed 5 November 2017

Such a wonderful place to walk and enjoy the peaceful view by the water and see the reflection in the water. Go at night ! It so nice!

Thank Michael H
Reviewed 5 November 2017 via mobile

Very nice hotel. Excellent service. Very different room size. Inside its really a maze. If you do not want to walk that much. Ask room close to th e elevator.

Thank Khadija T
Reviewed 3 November 2017 via mobile

This is a fine hotel of yesteryear, well-updated with an ideal location and an attentive staff. We had a lovely stay.

Thank Leatherstocking88
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Nearby Attractions
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Questions & Answers
Vicki H
14 August 2017|
AnswerShow all 10 answers
Response from Teresa H | Reviewed this property |
The cruise ship terminal is about 1/2 hour walk each way through a residential area. There will be shuttle services at a reasonable cost or taxi. Check the museum hours as not open most days late. Walk along the harbour... More
Marilyn W
5 April 2017|
AnswerShow all 5 answers
Response from Rob M | Reviewed this property |
There are several Indian restaurants within walking distance, or a short cab ride. Two are: 1) the Sizzling Tandoor Restaurant and 2) the Varsha Indian Kitchen. Are they good? That's completely up to the diner's... More
24 August 2016|
AnswerShow all 3 answers
Response from saildancer0711 | Reviewed this property |
We specifically asked at Buchart Gardens and they said the flowers here bloom almost all year. Most places are wheelchair accessible, including Butchart Gardens.