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The Bay Centre

1150 Douglas Street, Victoria, British Columbia V8W 3M9, Canada
+1 250-952-5690
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Review Highlights
Don't purchase furniture

Last year we moved to Victoria and wanted to furnish our new condo. We purchased a lot of furniture... read more

Reviewed 2 weeks ago
lnichol
,
British Columbia
via mobile
Downtown Shopping Mall!

This is a shopping mall that is located in the downtown area, close for the locals & tourists... read more

Reviewed 3 weeks ago
sashakeena
,
Vancouver, Canada
Read all 83 reviews
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Come visit The Bay Centre, a “must see” in downtown Victoria's shopping and business district. Known for our architecture and urban atmosphere, The Bay Centre has a mix of over 90 street front and interior shops covering an entire full city block. Featuring Club Monaco, Earls Kitchen + Bar, Eco Chic Aveda Salon & Spa, GoodLife Fitness, Laura Petites & Plus, L'Occitane En Provence, Faye's Spa, Sport Chek, Hudson’s Bay, Teavana, The Tuscan Kitchen, Urban Planet, Below the Belt and so much more. It is no wonder why over 7 million guests visit The Bay Centre on a yearly basis. Conveniently located: •Across the street from the Cruise Ship shuttle stop; •Three blocks from the Inner Harbour including the Victoria Clipper, MV Coho, Harbour Air, Helijet; •Three blocks from the world renowned Empress Hotel and Victoria Convention Centre; •Right on the Government Street tourist walk. We hope to see you soon at The Bay Centre.
  • Excellent19%
  • Very good55%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 - 19:00
LOCATION
1150 Douglas Street, Victoria, British Columbia V8W 3M9, Canada
CONTACT
Website
+1 250-952-5690
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Reviews (83)
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1 - 10 of 64 reviews

Reviewed 2 weeks ago via mobile

Last year we moved to Victoria and wanted to furnish our new condo. We purchased a lot of furniture from the bay. They say 50% off but they are actually overpriced so their sale price is more realistic. One item we purchased, round wood table,...More

Thank lnichol
Reviewed 3 weeks ago

This is a shopping mall that is located in the downtown area, close for the locals & tourists alike.This mall has enough stores to cover most of your shopping needs.

Thank sashakeena
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded 3 weeks ago

Good morning, Thank you for your recent visit to The Bay Centre. We appreciate you taking the time to share your feedback. We hope you visit again soon! Adrienne

Reviewed 3 weeks ago

Visited this shopping center during a trip to Victoria. Was hoping for local items or other interesting things, instead found typical suburban shopping center anchored by Hudson Bay (Macy's type) department store. Thought I might get a nice coffee and piece of pastry while shopping....More

Thank JimmyMc
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded 3 weeks ago

Good morning, Thank you for your recent visit and taking the time to share you important feedback. On your next visit we invite you to visit many of our local shops, in fact 36% of our shops are locally owned and operated. Migration is an...More

Reviewed 3 weeks ago

The Bay Centre, was formally known as the Eaton Centre. After the financial demise of Eaton store they renamed it the Bay Centre. There's a few selection of shops but the shopping can be very limited. I find the variety lacking and if you're looking...More

3  Thank YYZ T
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded 3 weeks ago

Good morning, Thank you for visiting and taking the time to share your feedback on the shopping centre. If you have a few moments, we would love to hear some of the brands or restaurants you would like to see. Sincerely, Adrienne

Reviewed 4 weeks ago

Lovely airy interior, four levels, a skylight providing light and preventing that closed in mall feeling. Good shopping in the down town tourist area. Mostly predictable chain stores but a few interesting additions. The day we were there it was remarkably un busy, but I...More

Thank busyeater
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded 3 weeks ago

Good afternoon, Thank you for your recent visit to The Bay Centre. We appreciate you taking the time to share your feedback. We hope you visit again soon! Adrienne

Reviewed 15 July 2017

Close to most downtown hotels. Good variety of stores and snacks. A few more chain stores would be nice.

Thank Jon M
Reviewed 12 July 2017 via mobile

4 levels including the food court. Gets packed especially on the lower 2 levels. Can be a little narrow with the kiosks taking up room. Has it all as well as several entertainment in the centre. Lots of entrances. Very bright. Good downtown mall.

Thank LLHH
Reviewed 28 June 2017

Nice shopping mall located in the tourist section of the city. Good to go in and do some quality shopping. good selection of stores inside.

1  Thank jlantern3
Reviewed 23 April 2017 via mobile

This is a mid sized shopping mall on the main shopping street. There's loads of clothing shops in here and there's restaurants and toilets on the top floor. Some of the shops are pricy but Have a look in urban planet it's quite cheap and...More

Thank Tom J
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded 13 May 2017

Hello Tom J, Thank you for your lovely review of The Bay Centre! We are so happy to hear you enjoyed your shopping experience at Urban Planet and their amazing sales. We hope you’ll visit the Shopping Centre again soon! Sincerely, - The Bay Centre...More

Reviewed 21 April 2017

Love strolling through here when in Victoria. So convenient to downtown, you can walk out the front door of the Empress, right down the street to the mall. Hudson's Bay is the anchor store with other regular mall type stores attached. Even if you don't...More

Thank Via_girl
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded 13 May 2017

Hello Via_girl, Thank you for your 5 star review of The Bay Centre! We're glad to hear you enjoyed the convenience of the Downtown shopping centre, the proximity to the Fairmont Empress, and your shopping experience at the Hudson's Bay Downtown. We hope you’ll visit...More

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Questions & Answers
poppynana
16 June 2016|
AnswerShow all 3 answers
Response from CMH075 | Reviewed this property |
The Bay has a variety of stores, Eddie Bauer for one. I found a good fleece in an outdoor store just outside the Bay - Robinsons Outdoor. Very helpful staff and a good range (very glad I bought a fleece, I'm on the Pacific... More
1
Vote
Tffany
8 May 2015|
Answer
Response from FEOHIO | Reviewed this property |
I hope this helps, I found this on their website... (TripAdvisor doesn't allow anyone to show a website in the response section here) Below are just a few of the amenities The Bay Centre provides for you year round. For... More
0
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