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The Rocky Mountaineer

1755 Cottrell Street, Vancouver, British Columbia V6A 2L8, Canada
+1 604-606-7245
Website
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Review Highlights
Disapointing

We booked the Gold Leaf 6 nights "Journey through the Clouds" through RM. Our trip started in... read more

Reviewed yesterday
homer279
,
Madison, Connecticut
Dissappointing!

We took this train from Winnipeg to Vancouver anticipating a ride through the most scenic areas of... read more

Reviewed yesterday
jmquinn963
,
Los Angeles, California
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Experience the Rockies by rail! Rocky Mountaineer offers five luxury rail routes to discover the beautiful Pacific Northwest!
  • Excellent78%
  • Very good11%
  • Average5%
  • Poor3%
  • Terrible3%
Travellers talk about
“gold leaf” (1,074 reviews)
“lake louise” (388 reviews)
“train trip” (288 reviews)
LOCATION
1755 Cottrell Street, Vancouver, British Columbia V6A 2L8, Canada
CONTACT
Website
+1 604-606-7245

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1 - 10 of 4,737 reviews

Reviewed yesterday

We booked the Gold Leaf 6 nights "Journey through the Clouds" through RM. Our trip started in Calgary. We were never greeted by a RM representative nor did we see anyone from RM during our entire trip except on the train. There was no effort...More

Thank homer279
Reviewed yesterday

We took this train from Winnipeg to Vancouver anticipating a ride through the most scenic areas of the Canadian Rockies. The train ran 6 to 8 hours late consequently we arrived in Jasper in the dark - 10pm and could not walk around the town,...More

Thank jmquinn963
Reviewed yesterday

Initially had a problem regarding my seat but this was soon rectified. From then on the rest of the trip was perfect. Service throughout was outstanding. Meals were really delicious and nicely presented. Scenery was wonderful and the whole journey was very comfortable as it...More

Thank mariedimartino
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello mariedimartino, Thank you for this review of your recent Rocky Mountaineer experience. I am pleased to hear that your seat issue was quickly sorted. We strive to take care of all the travel details so that our guests can sit back, relax and enjoy...More

Reviewed yesterday

WOW.. this as to be one of the most amazing experiences of our lives, one we never ever forget.We did the Journey Through The Cloud's Vancouver to Kamloops to Jasper. Your luggage is moved from hotel to hotel and all you do is unpack and...More

1  Thank cossyann
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello cossyann, Thank you so much for this review and five-star recommendation. Our whole team including destinations, hosts and chefs will be thrilled by your comments. It was lovely to have you join us this season in exploring the beautiful Canadian Rockies. I hope that...More

Reviewed 2 days ago

The Rocky mountaineer was an excellent way tos travel through the rockys. The service and standard of the train were excellent. The staff were very knowledgeable and made the trip very special with their commentary.More

1  Thank Douglas G
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello Douglas G, Thank you so much for this five-star review. The Canadian Rockies hold a special place in our hearts and we are thrilled to read that you enjoyed them as much as we do. Our onboard hosts will be happy to hear that...More

Reviewed 2 days ago

Absolutely brilliant trip. Cabin crew were superb, informative, attentive, friendly, on hand when needed, charming; what more could you want. I enjoy train journeys so didn't mind the long days, up early and finish late. You don't sleep, well not in a bed, on this...More

Thank SimonIG2
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello SimonIG2, Thank you very much for this wonderful five-star review. I am overjoyed that you were able to spot 3 bears and the unique event of the salmon spawning in our rivers! We too enjoy waving to the locals as we enter Vancouver, such...More

Reviewed 3 days ago

After taking The Canadian from Toronto to Jasper, we chose to take the Rocky Mountaineer from Jasper to Vancouver (Journey Through the Clouds - Silverleaf) based on the reputation of the scenery. The Rocky Mountaineer trip was most enjoyable. The scenery is constantly changing, is...More

Thank stevedoorey
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello stevedoorey, Thank you for your comments and feedback. It was a pleasure having you join us this season. Our onboard hosts strive to create the perfect balance between informative and entertaining service and will be thrilled that you enjoyed it. Our onboard chefs will...More

Reviewed 3 days ago

Our RM experience was from Banff to Vancouver as the final part of our Scenic tour. We were not initially aware of the cost of this tour, I'm not sure I would have bought this if it wasn't part of our tour. The staff were...More

Thank linwaraus
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello linwaraus, Thank you for this review and joining us this season. Our creative onboard chefs will be so pleased with all your kind comments. They aim to create cuisine that will satisfy everyone's taste buds and will be happy that you both enjoyed it....More

Reviewed 3 days ago

Great trip, great scenery, great staff, great experience ,great service , great food and we had the best time - would recommend as a must do tripMore

Thank Steve-Balmforth
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded yesterday

Hello Steve-Balmforth, Thank you for your five-star review and recommendation. It is wonderful to read that you enjoyed all aspects of your journey. As a team, we are honoured to travel through this beautiful and historic region and so pleased that we were able to...More

Reviewed 3 days ago

Great trip. Lucky smoke had cleared. Would try to spend a day or 2 at Kamloops next time. Train staff need better info on industry etc.More

Thank John P
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 2 days ago

Hello John P, Thank you for this review of your recent Rocky Mountaineer experience. I am please to read that you enjoyed travelling with us through the beautiful Canadian Rockies. Your feedback is greatly apprecaited, as we are constantly striving for greatness and use guest...More

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Ask a question
Questions & Answers
562marlenem
13 October 2017|
AnswerShow all 9 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you very much for this question and considering the Rocky Mountaineer. At portions of the train journey, we will pass by areas with significant damage from the wildfires, especially in the Cariboo region near... More
0
Votes
562marlenem
11 October 2017|
AnswerShow all 14 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you for your question regarding the Rocky Mountaineer. All our routes are running normal as per itinerary. At portions of the train journey, we will pass by areas with significant damage from the wildfires... More
1
Vote
lanniemac7
5 October 2017|
AnswerShow all 15 answers
Response from ACRockyMountaineer | Property representative |
Hello, We are thrilled to hear that you are looking into joining us in GoldLeaf Service. Our team of vacation consultants would be happy to help with any questions regarding bookings. Please contact us at: Toll-Free USA... More
1
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