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O Spa

108-1912 Enterprise Way, Kelowna, British Columbia V1Y 9S9, Canada
+1 250-712-1112
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Review Highlights
Very expensive !!!!

I received $100 gift card, which is the only reason I booked a pedicure. After looking at the... read more

Reviewed 24 May 2017
Julie O
,
West Kelowna, Canada
via mobile
Gorgeous Spa, Excellent Service

Came in for some touch up waxing, and was very pleased with the service and atmosphere at the spa... read more

Reviewed 30 December 2016
Whitney S
,
Quesnel, Canada
via mobile
Read all 17 reviews
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Overview
  • Excellent23%
  • Very good32%
  • Average17%
  • Poor17%
  • Terrible11%
23 May 2017
“Very expensive !!!! ”
25 Sep 2016
“Nice, Calm Space”
Open Now
All hours
Hours Today: 09:00 - 17:00
LOCATION
108-1912 Enterprise Way, Kelowna, British Columbia V1Y 9S9, Canada
CONTACT
Website
+1 250-712-1112
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Reviews (17)
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1 - 10 of 17 reviews

Reviewed 24 May 2017 via mobile

I received $100 gift card, which is the only reason I booked a pedicure. After looking at the prices on-line, I thought they were very expensive. I booked the signature pedicure which included paraffin wax. I agreed to pay $20 extra for shellac. I received...More

1  Thank Julie O
Reviewed 30 December 2016 via mobile

Came in for some touch up waxing, and was very pleased with the service and atmosphere at the spa. Super friendly and professional, highly recommend.

Thank Whitney S
Reviewed 21 November 2016

Having been here several times, the staff have always been friendly and knowledgeable about products and services, the facials being my favorite treatment.

Thank TerriEllis
Reviewed 26 September 2016

I only showed up 5 minutes early to my massage when I know I should've tried to show up 15 minutes early to fill out the necessary paperwork, so my masseuse was visibly annoyed and I was rushed through as soon as I arrived. That's...More

Thank veganmeghan
Reviewed 23 August 2016 via mobile

Was a little pricey but the lady I go was so professional and my toes looked amazing after!! To pamper yourself it's worth the money

Thank Jen A
Reviewed 17 April 2016 via mobile

The pedicure was ok (although the polish isn't well done) but the service was awful. The women practically snarl when they aren't pretending to be pleasant to a client. It's gone downhill and yet the prices keep going up. I won't be returning.

Thank KelownaKimmi
Reviewed 15 March 2016

I went in for a microdermabrasion appointment for face, neck and decollete. Given the huge price increase from having only the face done to the face, neck and chest area, (almost $200 more!!!) I was expecting the treatment to be FAR more thorough than it...More

Thank lsmith55518
ospakelowna, Guest Relations Manager at O Spa, responded to this reviewResponded 11 April 2016

Hi Leslie, Thank you for bringing your concerns to our attention, we hope to offer you some clarity. After reading your review here on Trip Advisor, we have followed our protocol and a full Client Incident Report and Follow Up has been completed. Our Guest...More

Reviewed 12 August 2015

When I raised this as an issue, I was given a gift certificate for a replacement. When I went to use the GC I was told it expired and it wouldn't be honoured, though every time I called to book, and they were full, I...More

4  Thank LANDASTEWART
Reviewed 26 May 2015 via mobile

I visited to get a manicure I was given as a gift over Christmas, was very excited to get some nice summer nails. The receptionist was not welcoming and did not create a warm environment. The spa charged an extra $25 to add shellac -...More

5  Thank gagnsekhon
Reviewed 15 March 2015 via mobile

For the price you pay for services I was disappointed. The atmosphere was very nice. However, when trying to get more information/ benefits about my service (micro) she didn't seem to have much to say about it. I remember thinking why am I spending money...More

4  Thank Carebear2111
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