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Sana Spa

6620 36 St NE, Calgary, Alberta T3J 4C8, Canada
+1 403-475-1000
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Review Highlights
Aweful- do not go

This was the absolute worst experience I have had at a spa. I booked a spa day with my friend for... read more

Reviewed 6 July 2017
Alisha H
via mobile
Disorganized, lack of communication and respect

They were under a new manager and staff when I tried to schedule my 3rd treatment. They cancelled... read more

Reviewed 2 June 2017
janinajoaquin
,
Calgary, Canada
Read all 21 reviews
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Sana Spa at the Airport Radisson in Calgary, offers a complete day spa experience, comfortable treatment rooms, a lounge, New York style nail area, full service salon, clinical aesthetic services with top of the line anti-ageing, body treatments, massage, manicures, pedicures, bridal, Hannah, cutting edge makeup and hair services, FDA approved medical grade lasers. Clinical Aesthetics services include microdermabrasion and active serum infusion.
  • Excellent72%
  • Very good0%
  • Average0%
  • Poor9%
  • Terrible19%
6 Jul 2017
“Aweful- do not go ”
1 Jun 2017
“Disorganized, lack of communication and respect”
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Hours
Hours Today: 10:00 AM - 5:00 PM
LOCATION
6620 36 St NE, Calgary, Alberta T3J 4C8, Canada
CONTACT
Website
+1 403-475-1000
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Reviews (21)
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1 - 10 of 21 reviews

Reviewed 6 July 2017 via mobile

This was the absolute worst experience I have had at a spa. I booked a spa day with my friend for her wedding and 5 minutes before we arrived at the hotel I got called by the spa to say that one of the rmt's...More

4  Thank Alisha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Manager at Sana Spa, responded to this reviewResponded 29 November 2017

Thank you for bringing this to our notice, it’s certainly not accepted and not in line with the standards we uphold at our spa. I would like to discuss the details and if you have moment kindly contact us at : spamanager@radissoncalgary.ca or you can...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2017

They were under a new manager and staff when I tried to schedule my 3rd treatment. They cancelled me twice, the day before. When I finally got my appointment (11 weeks after my 2nd treatment), they told me when I arrived there that now "I"...More

2  Thank janinajoaquin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Manager at Sana Spa, responded to this reviewResponded 29 November 2017

Thank you for bringing this to our notice, it’s certainly not accepted and not in line with the standards we uphold at our spa. I would like to discuss the details and if you have moment kindly contact us at : spamanager@radissoncalgary.ca or you can...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2017

Felt nothing for the massage. Tension were still there. Didn't even give us a full hour it was just 45 minutes then after you put back on your clothes and such would be an hour. Kinda a scam to be honest.

1  Thank Luke L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 March 2017 via mobile

Bought a Groupon pack for 2 60 miniye massages. We arrived early for check in so we could use the hot tub prior to our massages and relax our muscles a bit. The receptionist wasn't at the desk but we heard her talking to a...More

6  Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Manager at Sana Spa, responded to this reviewResponded 29 November 2017

Thank you for bringing this to our notice, it’s certainly not accepted and not in line with the standards we uphold at our spa. I would like to discuss the details and if you have moment kindly contact us at : spamanager@radissoncalgary.ca or you can...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2017

I wish I could give zero stars. Worst spa I have ever dealt with. I made the mistake of buying laser treatments for legs, arms and underarms. I did noticed hair reduction, after the very first treatment. For my second visit, I had another technician...More

1  Thank honeykaler456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonCGY, Manager at Sana Spa, responded to this reviewResponded 15 March 2017

Dear Guest, Thank you for bringing this to our notice, your feedback is important to us. In the absence of relevant details we are unable to reach out to you, may I request you to please contact Spa manager at 403-475-1000 or at spamanager@radissoncalgary.ca. We...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2016

I had a massage a few weeks ago. Erica gave me a Thai massage. It was soothing, relaxing and got all my knots out. She was very professional. I will be back!

Thank Sana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016

Had a great experience at the Sana Medi Spa. Got a medical pedicure and a custom medical facial. Was completely pampered from the second I got in to when I left. The spa is in the basement of the hotel It was tricky to find...More

Thank christinaxx919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
17
Reviewed 17 April 2016 via mobile

I bought a groupon for a 60 minute massage and didn't find out till after my massage that it wasn't even a massage therapist it was a nail lady giving me a massage !!! Then they ask you to fill out a form when you...More

7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2016

We were a group of 4 moms with young babies that were in need of some pampering and I found a deal for hot towel pedicures at Sana. It was a bit of a trek from downtown to the NE (close to airport) but it...More

1  Thank sxxfu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2015

My friend and I went for hot towel pedicures. We were looking for something in the north end of the city and came across Sana Spa. After seeing there were good reviews we decided to try it out. What a beautiful spa and the staff...More

Thank KAT1E-ANN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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