Banff Upper Hot Springs
Banff Upper Hot Springs
4
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
All the amenities of a modern facility are featured in this splendid, historic spa and bath house—against a backdrop of spectacular alpine scenery. You will luxuriate in the comfort of soothing hot water where travelers have come to “take the waters” for more than a century. Banff’s premier attraction features: an outdoor terrace, Wonder of Water hydrology exhibit and historic swimsuits (1920's) for rent. Open 10 a.m. to 10 p.m. daily. Last entry is 9:30 p.m. It also offers the Outfitters Gift Shop and the Upper Hot Springs Cafe.
Duration: 1-2 hours
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  • CharlieW
    Dieppe, Canada428 contributions
    5.0 of 5 bubbles
    Beautiful hot springs!
    This was not my first visit to the hot springs but was a bucket list item for my other family members. The hot springs are beautiful and the price of admission is reasonable. The cost includes admission to the facility and a locker token so you can lock up your belongings during your visit. Towel and swim suit rentals are available, if required. We went as soon as it opened and there was a bit of a line up, but it moved quickly and efficiently. The facility was clean and well maintained. If you’re there on a sunny day there is a large part of the pool that is shady so you won’t have to sit in the direct sun. There are cold showers on deck so you can get out and cool off if you need to. There are showers and full change rooms on site too for use during your visit. It’s a beautiful spot and worth stopping by to experience.
    Visited July 2023
    Travelled with family
    Written 5 August 2023
  • ABunny808
    Seattle, Washington114 contributions
    5.0 of 5 bubbles
    Perfect rainy day activity
    Rainy day in Banff meant less hiking for us. So, we did the easy drive to soak in the upper hot springs. The rain chased away the crowds so we enjoyed the pool under the clouds and occasional rain. Perfect way to spend a rainy evening. Tip: locker token is one time use so be sure you have all your stuff that you need with you before you lock it. There are 3 plastic shelving units (open to all) by the pools to keep your towels dry.
    Visited September 2023
    Travelled as a couple
    Written 9 September 2023
  • Kaz M
    Sans Souci, Australia617 contributions
    5.0 of 5 bubbles
    Had a great day
    We had a recommendation of a must visit before we left Banff. Hot springs is a great spot. So the 8 people took the challenge and 6 pay and dressed in the old costumes and we had a hoot. People around us were like WTF are dressed like that!! Lol .. well you know it is the moment and fun thing we enjoy. The pool was warm and the day was rather nice too.
    Visited September 2023
    Travelled with friends
    Written 22 September 2023
  • ftm42
    34 contributions
    5.0 of 5 bubbles
    Go after your horse ride!
    We book ended our three week trip with a visit to these springs. Lovely views, very efficient service too. If you combine it with a horse ride in the morning and a visit to the springs in the afternoon, you can be sure you won't feel stiff!
    Visited September 2023
    Travelled with friends
    Written 2 October 2023
  • Debbie S
    Erin, Canada44 contributions
    3.0 of 5 bubbles
    View stunning but way too touristy
    View is stunning but too many people video chatting. It’s definitely not “relaxing”. No shoes are allowed so if u forget flip flops the floors in the changing area and outside are extremely slippery. My husband almost fell twice. The inside of the pool area/bottom is in need of repair. If you have a CAA card use it to get a discount on entry.
    Visited October 2023
    Travelled as a couple
    Written 17 October 2023
  • luv4phood
    Marietta, Georgia809 contributions
    5.0 of 5 bubbles
    Enjoy a dip in the hot spring.
    This is one of those things that you just have to experience. The spring is just an over sized swimming pool with lots of ledges for seating and lounging but the view is spectacular. Be prepared that visitors must wear a swimsuit in the spring. Old style swimsuits are available for rent. On our visit, we were able to park right below the spring and no line to enter. The locker was included in the admission.
    Visited September 2023
    Travelled as a couple
    Written 15 November 2023
  • Roam06534689416
    1 contribution
    5.0 of 5 bubbles
    Amaaaazing!!
    Aweome experience. I went with my family and friends and really liked it. we did not go with swimsuits but were glad to find the heritage swimsuits that were available to rent. I definitely would like to visit the hot springs again and if possible would like to buy a pair or 2 of the heritage swim suits.
    Visited June 2023
    Travelled with family
    Written 23 November 2023
  • IrelandsIslandHopper
    Dunboyne, Ireland153 contributions
    3.0 of 5 bubbles
    If you’ve been to other thermal springs, you can skip this one…
    This is a unique, historically important hot spring and that in itself is a reason to visit. However, those in management need to take a good long look at what’s done in mountainous thermal springs around the world for some inspiration… The changing area is overcrowded and uncomfortable. This leaves a bad taste in your mouth before you enter the pool. It really, really doesn’t need to be that way… The pool itself is hot, beautiful and enjoyable. However, there really is NO atmosphere when you’re out there. I’ve been to thermal springs in Iceland, Spain and Switzerland and these are successfully marketed as luxury spas where you feel like you’re in paradise for an hour or two. Here, it feels more like the dunking healing baths in Lourdes rather than a luxury spa. I hope in the future this amazing facility is renovated and its full potential as a top-class amenity is realised.
    Visited December 2023
    Travelled as a couple
    Written 29 December 2023
  • Lara W
    Doncaster, United Kingdom4 contributions
    5.0 of 5 bubbles
    A once in a lifetime experience
    We visited early morning, we were the first in the pool. The facilities are excellent lockers are free and the entry is a reasonable price. In total we were there just over an hour as we had kids age 10 & 11 who found it a little too hot but we got some amazing family pictures there.
    Visited January 2024
    Travelled with family
    Written 3 January 2024
  • Ana A
    Tacoma, Washington4 contributions
    5.0 of 5 bubbles
    Accessible cost for everyone, Beautiful view
    My husband and I went to Banff in January when it was frigidly cold outside. We took the city bus to Banff Upper Hot Springs in the early afternoon and it was not crowded. I’m sure that made it more enjoyable. The day was pretty clear, so the view was stunning! There was quite a bit of vapor on the pool surface bc it was so cold when we were there and the pool was so hot! I am giving five stars because I like that the hot springs are accessible to the public and not just a spa experience for rich people. The pool had spots on the floor where it was worn away. It didn’t bother me. I didn’t see anything unsafe. I have a community mind set and do not require a luxury experience. There are plenty of hotel and resort spas in and around Banff, but we opted to try the hot springs for a fraction of the cost. That was just my choice this time and I was happy with my experience. I could only stay in for about an hour and a half (dipped in and out, sitting on the seat that lines the inside of the pool and standing to cool half my body). There is a small, basic, but affordable cafe up the stairs on the second floor that also has a nice view from the windows. The locker room was clean and offered the fundamentals - lockers (come with admission), toilet stalls, open shower area (you must shower before going in the pool, which keeps it cleaner for everyone), and bathing suit spinner to help dry your suit. You push a metal knob/button in to get the shower to spray. You have to keep pressing it to complete your pre pool shower. It cuts off after maybe ten seconds, but I understand why as I have walked into many bathrooms where somebody has not turned the water off and it’s just pouring & wasting water!
    Visited January 2024
    Travelled as a couple
    Written 24 January 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles2,837 reviews
Excellent
903
Very good
937
Average
613
Poor
222
Terrible
162

hockeytraveled
Regina, Canada43 contributions
4.0 of 5 bubbles
Oct 2023 • Couples
Breathtaking and beautiful. Great way to relax in absolute beauty. Definitely can be busy and loud but I would suggest exploring it once.
Written 25 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michael H
Fredericton, Canada86 contributions
5.0 of 5 bubbles
May 2024 • Couples
Spectacular facility very well-maintained, nice change rooms and friendly staff. Well worth the cost of admission. A must do if you’re in Banff.
Written 23 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stephan K
5 contributions
1.0 of 5 bubbles
May 2024 • Couples
Fake money laundering magnet
Unhealthy and dangerous.
First of all, you go there because of the health benefits of sulphuric water. But it says at the entrance that there is no such a thing in Winter time . It is just heated pool water, and to get you quick out of it. They Heated up the water too much. Every 30 minutes a lifeguard announces that you should cool down yourself by getting out of the water and preferably take a cold shower. But they shut the outside showers off and more than half of the indoor showers are providing not enough cold water. So that’s totally normal though that people who stay around one hour regularly faint away during sitting too long in a hot pool without any benefits. And around the pool there are no benches no chairs to relax on. They have only one chair in the whole pool area which is used in emergency. This facility is a serious health risk for people with heart condition, overweight and related problems. The only reason to go there is to be in a nostalgic mood, and to see the mountains and dream of old times, last not least waste your money and time.
Written 5 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mayajane81
Scarborough, UK220 contributions
3.0 of 5 bubbles
May 2024 • Couples
We went for the opening as it was not the best day weather wise.
The lady at the front desk was very robotic in her approach but helpful enough.

Locker rooms were great and easy to navigate. The hot springs themselves were at 40c and were clean. The staff didn't interact nor requested people get off their mobile phone- taking calls. This ruined our experience as two people were on their phones talking loudly and it kept ringing for what seemed ages.

The majority of guests respected the peace and place we were though which helped.

My partner had an issue and the front desk staff were so unhelpful, treating him as stupid instead of just acknowledging the issue they have with lockers.

Overall, worth a visit, just hope the staff are on form and no ignorant visitors.
Written 2 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Happy camper
Calgary, Canada15 contributions
1.0 of 5 bubbles
Apr 2024 • Couples
Save your money and soak in the tub at home….unless you like taking a bath with a hundred people. Small pool filled with tepid water that is very far from a hot spring pool. Temp says 104 degreees and there’s not a chance it’s even close to that. So many other things to in Banff.
Written 1 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle N
Melbourne, Australia489 contributions
5.0 of 5 bubbles
Apr 2024 • Friends
Really enjoyed the views of the mountains from the hot springs pool. The pool itself isn’t very big but the facilities are really good.
Written 2 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travel25346533585
893 contributions
5.0 of 5 bubbles
May 2023 • Couples
A Hidden Treasure in British Columbia. Nat.ural Hot Water which is unusual in The Great White North. We live if Hawaii where hot water is plentiful year round. This is an an Oasis in a Frigid Arctic Wasteland.
Natural Hot Springs provide 40' Celcius and above water, even when the water surrounding is cold
Written 27 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

savvygourmande
26 contributions
4.0 of 5 bubbles
Jun 2023 • Family
Be sure to park outside of the Banff Town site and take the shuttle. The parking lot is not adequate for the popularity of the site and the wait for a parking space is excessive. There is a steep climb up a well maintained street to the hot springs so it is not for those with cardiac frailities.
Written 20 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard
8 contributions
5.0 of 5 bubbles
Feb 2024 • Friends
At the beginning and end of our three-week journey, we made sure to stop by these springs. The views were breathtaking, and the service was impressively efficient. For an unforgettable day, consider starting with a horse ride in the morning and ending with a relaxing visit to the springs in the afternoon. It's the perfect way to ensure you stay limber throughout your trip!
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Heather
12 contributions
2.0 of 5 bubbles
Feb 2024 • Family
We went at 6pm and it was ridiculously packed. I was told to go before 4pm, as that is when most people are skiing or snowboarding, but unfortunately we didn't make it during that time frame. There was a huge lineup to get in and then you get into a glorified hot swimming pool packed in like sardines. I instantly regretted paying for this. There are so many better, more natural things to experience in Banff then this tourist trap.

To top it all off, I brought home a very special present from the cess pool...pink eye! In addition, my husband also brought home an ear infection. I don't know why we expected any differently, with so many people packed in a hot pool.

I am grossed out just thinking about it now. Save your money and go somewhere else.
Written 19 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Banff Upper Hot Springs - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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