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Address: 300 Mountain Avenue | The Rimrock Resort Hotel, Banff, Banff National Park, Alberta, Canada
Phone Number: +1 403-762-3356
Website

TripAdvisor Reviewer Highlights

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    Terrible
Relaxing and pampered but pricey

A girlfriend and I went to have a nice spa day at the Rimrock spa. It was a lovely day of being pampered and relaxing. We both had the massage and facials. The services were... read more

4 of 5 bubblesReviewed 4 weeks ago
Shannon L
,
Calgary, Canada
via mobile
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Calgary, Canada
Level Contributor
34 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

A girlfriend and I went to have a nice spa day at the Rimrock spa. It was a lovely day of being pampered and relaxing. We both had the massage and facials. The services were excellent and the staff were friendly and accommodating. In particular there is a male Massuse there named Shawn who was excellent and had a great... More 

Helpful?
Thank Shannon L
Calgary, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 6 August 2016

We recently stay at the Rimrock and my husband and I decided to each get a massage. I booked a couple days in advance. They carefully reviewed their cancellation policy and details. Everything appeared in order. Upon arrival, they appeared very disorganized and confused. I was brought to a change room, which was essentially a large bathroom. No privacy to... More 

Helpful?
1 Thank planetrj2016
Calgary, Canada
1 review
5 of 5 bubbles Reviewed 1 June 2016

My husband and I both had relaxation massages at the Rimrock Spa. The experience from start to finish was amazing. The treatments themselves were fabulous. I was with Shelbie and my husband was with Sarah and we both agreed that the ladies did a great job. We felt so relaxed afterwards and I will definitely be returning. The reception staff... More 

Helpful?
Thank Sarah C
Calgary, Canada
1 review
4 of 5 bubbles Reviewed 1 June 2016

My partner and I had the pleasure of staying at the Rimrock hotel this past weekend and the entire experience was amazing, especially the spa! We had a couples relaxation massage. Our therapists were very thorough and listened to everything that we wanted! My partner had Sherrie and I had Sarah and they were phenomenal. I then proceeded to have... More 

Helpful?
Thank lindarayy
London, United Kingdom
Level Contributor
46 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 23 May 2016 via mobile

So glad I took my colleague's advice and booked as soon as I arrived. Had a facial and deep tissue massage and they were both great experiences which I'd recommend. All the staff I met / saw were professional and friendly. Only slight criticism was the changing room was very small although well stocked and laid out.

Helpful?
Thank Michelle275
Vegreville, Canada
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 31 March 2016 via mobile

The tropical wrap was amazing! It smelled delicious and the shower bed was so relaxing. My aesthetician was very professional and considerate and was very concerned that I was enjoying myself and relaxing. I also enjoyed a wonderful relaxation massage. The therapist also very accommodating and listened to all of my concerns. The manicure and pedicure stations have a gorgeous... More 

Helpful?
Thank EandEm1114
Nova Scotia, Canada
Level Contributor
149 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 29 March 2016

Excellent choice of services - lovely pool area. The staff were great and loved my pedicure. Have not tried any other services but would not hesitate to recommend them.

Helpful?
Thank spazzygal
Calgary, Canada
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 22 February 2016

The spa is small. The room where I had my facial was not as quiet and secluded as I would have liked. The change room is extremely small, only big enough to have 2 ladies in it at a time. The lounge to wait until your service is small and lacked warmth. My service provider was kind, but not very... More 

Helpful?
Thank headrush2013
Calgary, Canada
Level Contributor
50 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 5 January 2016

We booked a couples massage for New Year’s day and it was only ok. I have two disappointments: 1. The waiting room was small and seemed like an afterthought. it was an uncomfortable place to wait. 2. We had to leave the spa to have our massage. They have converted a room in the regular part of the hotel on... More 

Helpful?
Thank bandmdunkley
Dublin, Ireland
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 27 December 2015 via mobile

I usually don't get too excited about hotel massage bookings and just hope for something relaxing. I was lucky enough to end up with Beth who gave me an amazing treatment as she was able to transition part way through to address a sore knee issue. I felt I received a custom tailored massage experience and left feeling fortunate. I... More 

Helpful?
Thank gec57

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