We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 225 Bear Street, Banff, Banff National Park, Alberta T1L 1B5, Canada
Phone Number:
+1 403-762-8177
Website
Today
08:00 - 20:00
Closed now
See all hours
Hours:
Sun - Sat 08:00 - 20:00

TripAdvisor Reviewer Highlights

Read all 46 reviews
Visitor rating
  • 29
    Excellent
  • 7
    Very good
  • 5
    Average
  • 0
    Poor
  • 5
    Terrible
Excellent Prices

We had just enough time in Banff to get in a bike ride. It was another bike rental company that referred us to Bactrax. Luckily their prices were a fraction of what we were going... read more

Reviewed 6 July 2016
Marshymiss
,
Canada
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

46 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 46: English reviews
Houston, Texas
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Me and Rach Kettle have always been itching to go on a cross country ski trip in which we take in the sights and reminisce about our 36 years of loving marriage while being surrounded by various forest critters. Finally we got this opportunity on our most recent trip to the beautiful town of Banff. We heard backtrax rented various... More 

Helpful?
1 Thank KookyTexans89
toronto
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

I recently rented skis, boots and poles from this group. Others told me they had previously used this outfit and it had been good but I had only problems with it. The first set of equipment was terrible and I had to return the skis. They replaced them with Volki which were very good skis but then when shaking the... More 

Helpful?
1 Thank vertibrate
Snowtips-Bactrax, Owner at Snowtips-Bactrax, responded to this review

Hi Mary, I have been investigating into your rental by talking with staff and hearing what had happened. My understanding is you were fitted the first time with very basic ski's which did not suit you as from what I have heard you are an experienced skier; we should have ensured you have the appropriate ski package on that first... More 

Leeds, United Kingdom
Level Contributor
34 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 9 March 2017 via mobile

First time we've used these guys. Arrived in town needing our skis & board servicing - called in first to check they could do them. Really friendly staff who explained they'd do them overnight & we could collect in time to hit the slopes the following day. Everything was as promised! Such a contrast from nearby competitors on service!!

Helpful?
Thank 1uv2travel
Regina, Sk
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 18 February 2017 via mobile

Friendly staff, everything we rented worked perfectly on lake Louise. It's a bit disappointing that you can't rent goggles though.

Helpful?
Thank Sansoni
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 February 2017

Recommended to me via a family member currently working at Norquay as a Ski instructor. Bactrax offered good value for money for very decent rental ski/snowboard gear. The staff were very accommodating, I'm an intermediate/advanced snowboarder but know little about the advantages of different boards, as I have never bothered getting my own... The staff were more than happy to... More 

Helpful?
Thank joshua b
Blind Bay, Canada
Level Contributor
15 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 31 January 2017

Knowledgeable and friendly folks work here. You can rent almost anything you need to play in the mountains or back country. Kids sizes....no problem!!

Helpful?
Thank Holly W
Banff, Canada
Level Contributor
3 reviews
Reviewed 1 January 2017

This is the best rental shop in Banff for sure! The staff here are super knowledgeable and happy to help. The prices are great too!

Helpful?
Thank Jessandtheworld
Banff, Canada
Level Contributor
59 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 29 December 2016

Snowtips is the best ski shop in Banff. Their prices are really good and being on the front desk of a nearby hotel, I always send my guests there to get their Winter or Summer gear. They did a fantastic job on my boyfriend's skis when he had a massive scratch down to the core of his ski, now you... More 

Helpful?
Thank Leigh1980
Baton Rouge, Louisiana
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 31 July 2016 via mobile

My 17 year old daughter planned a four day backpacking trip (for late July) in the Banff National Park. She found Snowtips - Bactrax online; and from there we were able to research what we needed for the trip. After a couple phone calls with the Bactrax staff, we were all set. Upon arrival in Banff we stopped by the... More 

Helpful?
1 Thank louisianatraveler675
Canada
Level Contributor
58 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
Reviewed 6 July 2016

We had just enough time in Banff to get in a bike ride. It was another bike rental company that referred us to Bactrax. Luckily their prices were a fraction of what we were going to pay with the previous rental agency. We got a couple mountain and cruiser bikes and took a great path around the lake, Even stopped... More 

Helpful?
Thank Marshymiss

Travellers who viewed Snowtips-Bactrax also viewed

Banff, Banff National Park
Banff, Banff National Park
 
Banff, Banff National Park
Banff National Park, Canadian Rockies
 

Been to Snowtips-Bactrax? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Snowtips-Bactrax staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?