Truly Ha Giang
Truly Ha Giang
5
Monday
8:00 AM - 6:00 AM
Tuesday
8:00 AM - 6:00 AM
Wednesday
8:00 AM - 6:00 AM
Thursday
8:00 AM - 6:00 AM
Friday
8:00 AM - 6:00 AM
Saturday
8:00 AM - 6:00 AM
Sunday
Closed
Full view

About
Truly Ha Giang is created by a passionate team who have put much effort on developing community based tourism in Ha Giang province that partly contributes to improving the quality of life for local residences. We aim to provide most authentic experiences possible for our customers; on the other hand, local people will benefit from the tours we operate by offering home stay accommodation and other related services
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
5.0
15 reviews
Excellent
13
Very good
1
Average
1
Poor
0
Terrible
0
Michael
6 contributions
Feb 2018 • Solo
I did the 3 days/ 2 nights tour and it was a great experience. We decided to go by car because it was very cold. They picked us up with a brand new, very comfortable minibus. The driver did a great job, we felt very safe on these crazy streets und Tony our tour guide is just the best! It was so much fun with him!! The first night we spent at a homestay in Dong Van - very authentic, the second night in a small hotel. We did the whole loop including Meo Vac and Mapileng pass. I can recommend these guys a lot, I have nothing to complain about.
Written 21 February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thank you so much ^^. Please suggest us to your friends and loved ones. ^^
Written 8 September 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bat_fosteam
1 contribution
Mar 2017 • Friends
Very helpful company. We really enjoy our 3 days trip in Ha Giang area. Landscapes were amazing. We will keep in mind a lot of good memories.
However, we have some remarks which would help the company for the future:
- Regarding our guide:
We were a bit disappointed with our guide. It was his first travel in this region so he was discovering at the same time than us. He was taking as many or even more pictures than us (he also asked us to take pictures of him). Sometimes, we were in very confusing situations when he was talking about or taking pictures of ethnic people (very close to them). We had to wait for him several times. At the end of the trip, he didn't want anymore to go out of the car. He was more a translator than a guide. However, his english wasn't good. Concerning the meals, he didn't always take in consideration our wishes and sometimes it was a bit hard for us.... We don't know if the restaurants were chosen by the company or if he had to find them, but some of them were a bit "rude" for us, as foreign people.
- Regarding our driver:
We first met him in Bac Ha when he had to take us to Ha Giang. The second time was the day after when he had to pick us up at our hotel in Ha Giang, for the 3 days trip. We were very happy of him. He has been great. Always on time, always trying to do his best for us, always smiling. We would strongly recommend him.
- Regarding the trip:Â
We have discovered wonderful landscapes. 3 days was a good time length. However, we thought that the first day was very light compared to the second during which we had a lot to do and to see. Accomodation was good, especially the first night, in Nam Dam village, where we have a very nice evening with the hosts.
Anyway, we had a very good time in this area, so thank you very much for your help in organizing it.
However, we have some remarks which would help the company for the future:
- Regarding our guide:
We were a bit disappointed with our guide. It was his first travel in this region so he was discovering at the same time than us. He was taking as many or even more pictures than us (he also asked us to take pictures of him). Sometimes, we were in very confusing situations when he was talking about or taking pictures of ethnic people (very close to them). We had to wait for him several times. At the end of the trip, he didn't want anymore to go out of the car. He was more a translator than a guide. However, his english wasn't good. Concerning the meals, he didn't always take in consideration our wishes and sometimes it was a bit hard for us.... We don't know if the restaurants were chosen by the company or if he had to find them, but some of them were a bit "rude" for us, as foreign people.
- Regarding our driver:
We first met him in Bac Ha when he had to take us to Ha Giang. The second time was the day after when he had to pick us up at our hotel in Ha Giang, for the 3 days trip. We were very happy of him. He has been great. Always on time, always trying to do his best for us, always smiling. We would strongly recommend him.
- Regarding the trip:Â
We have discovered wonderful landscapes. 3 days was a good time length. However, we thought that the first day was very light compared to the second during which we had a lot to do and to see. Accomodation was good, especially the first night, in Nam Dam village, where we have a very nice evening with the hosts.
Anyway, we had a very good time in this area, so thank you very much for your help in organizing it.
Written 4 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dane M
Singapore, Singapore29 contributions
Mar 2018 • Friends
My friend and I had such a wonderful experience with Truly Ha Giang. Every step of the transaction from the first contact to being dropped off after the excursion was pleasant. The tour operator was fantastic and the guide was stellar. My friend and I really wanted for nothing.
I live in Hanoi and have been on many excursions through Vietnam prior to this event. I have to say that Truly Ha Giang has been the best tour to date, in all ways.
PLUS - after the trip, I realized the need to provide more clothing to the peoples in Ha Giang and the office in Hanoi allowed me to drop off many men's clothing that they would distribute to the families in Ha Giang.
Truly a great company to work with for your future travels to Ha Giang!
I live in Hanoi and have been on many excursions through Vietnam prior to this event. I have to say that Truly Ha Giang has been the best tour to date, in all ways.
PLUS - after the trip, I realized the need to provide more clothing to the peoples in Ha Giang and the office in Hanoi allowed me to drop off many men's clothing that they would distribute to the families in Ha Giang.
Truly a great company to work with for your future travels to Ha Giang!
Written 5 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Dane for your feedback! We are very glad to hear that We had great trip and memorable experience with you.
We are always willing to receive your clothing to distribute to the ethnic minority in HÃ Giang, and on behalf of the HÃ Giang people, thank you for that.
Written 26 September 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aklau
Edmonton4 contributions
Feb 2018 • Solo
Definitely one of the highlights of my trip! Small group but we were all solo travellers so it was wonderful to share experiences and make new friends in this 3 day 2 night tour. We enjoyed home-cooked meals and hospitality at our home stay the first night, and tried hot pot the second night. The views were breathtaking despite the cold spell.
We had a professional driver who maneuvered the roads with ease in our luxury van. Our guide was friendly and helpful, giving us insight on Ha Giang and also Vietnam in general.
Make sure you check the weather before you book. I was fortunate to have sunny weather but it was cold (1C) and Vietnam does not have central heating.
We had a professional driver who maneuvered the roads with ease in our luxury van. Our guide was friendly and helpful, giving us insight on Ha Giang and also Vietnam in general.
Make sure you check the weather before you book. I was fortunate to have sunny weather but it was cold (1C) and Vietnam does not have central heating.
Written 9 February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz P
1 contribution
Jan 2018 • Friends
We booked a tour to Ha Giang from Truly Ha Giang. What impressed me at the first time is the thoughtfulness of the consultants. They desighed the tour upon all our requests, which made the tour so comfortable for all members in my group. Unluckily, the weather at the first day was so bad. We could not see all of magnificent sceneries. I had thought this trip would be disappointing. However, the guide who was so professional hold some interesting activities with local people. I appreciated his thoughtfulness. He never refused any requirement. Truly Ha Giang's excellent service is the most pleasant thing in my trip. I must come back Ha Giang in a beautiful day to enjoy the breathtaking view there.
Rate 5 stars for all wonderful things I received! Thank you!
Rate 5 stars for all wonderful things I received! Thank you!
Written 28 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
reettahaa
Turku, Finland12 contributions
Nov 2017 • Solo
At first the communication via Facebook was so easy and I loved the way how Truly Ha Giang wanted to meet me before the tour and talk about details etc. I felt so good about everything, but a day before my trip they told me that we will start the trip 6 hours later because of the flight schedule of other customers. I was not happy to hear and luckily Truly Ha Giang figured out a way to start my tour on time.
Ha Giang was so beautiful and I am so happy I had a chance to see this part of Vietnam. We had a good amount of activities and my vegetarian diet was noted well. Anyway my guide didn't feel professional and on the 3rd day (return to Hanoi) for some reasons we could not take the car at 3 pm like was supposed and we spent 7 more hours in Ha Giang city waiting for a sleeped bus because of that. While waiting they figured out more activities for me but arriving in Hanoi at 3 am Monday morning instead of 9 pm Sunday was not a pleasure.
Ha Giang was so beautiful and I am so happy I had a chance to see this part of Vietnam. We had a good amount of activities and my vegetarian diet was noted well. Anyway my guide didn't feel professional and on the 3rd day (return to Hanoi) for some reasons we could not take the car at 3 pm like was supposed and we spent 7 more hours in Ha Giang city waiting for a sleeped bus because of that. While waiting they figured out more activities for me but arriving in Hanoi at 3 am Monday morning instead of 9 pm Sunday was not a pleasure.
Written 29 November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClementBilon
Ho Chi Minh City, Vietnam2 contributions
Jan 2017 • Family
The tour was very well organized from A to Z (transport, food, housing, guides). The agency arranged the tour at best to suit our requirements and all our questions were answered before going. We had a very nice time with both our French speaking guide and our nice local guide. They explained many things about Vietnam, but especially about the local culture. We stayed at local families' house, food was great, landscapes are beautiful and we enjoyed meeting people living in the mountains while hikking. It was an awesome experience for us all.
Highly recommend it!
Clément Bilon (France)
Highly recommend it!
Clément Bilon (France)
Written 24 February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Clement,
Thank you so much for your nice review
Wish you & your family health, happiness and success
Rgds,
Thu Thuy
Written 13 March 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightseer402206
1 contribution
Oct 2017 • Couples
I and my boyfriend had a really nice trip with Truly Ha Giang. We are on a private tour Ha Giang - Cao Bang - Ban Gioc 5 days 4 nights.
My first impression of Ha Giang is the wonderful landscape. It's very amazing. In addition, the locals are very friendly and hospitable. I will never forget the first night we stayed in Daolodge Quan Ba, it's very authentic, the food is very delicious.
Regarding Truly Ha Giang, I was fully satisfied with the services. Our guide - Tony, he is very enthusiastic, energetic and knowledgeable, he gave us deep insight about the region, the minority and I highly appreciate and thank Tony for that. The drive is very skillful with the hard terrain. The transportation Limousine made us comfortable during the trip.
I highly recommend Truly Ha Giang be the best travelmate for Ha Giang.
My first impression of Ha Giang is the wonderful landscape. It's very amazing. In addition, the locals are very friendly and hospitable. I will never forget the first night we stayed in Daolodge Quan Ba, it's very authentic, the food is very delicious.
Regarding Truly Ha Giang, I was fully satisfied with the services. Our guide - Tony, he is very enthusiastic, energetic and knowledgeable, he gave us deep insight about the region, the minority and I highly appreciate and thank Tony for that. The drive is very skillful with the hard terrain. The transportation Limousine made us comfortable during the trip.
I highly recommend Truly Ha Giang be the best travelmate for Ha Giang.
Written 27 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Storyteller819147
1 contribution
Sept 2018 • Family
Normally I'm so afraid of long journeys in a car because I am way too car sick. I was so confused at first with this trip but Truly Ha Giang had proved me right to get on at the last minutes. There was absolutely NO car sick throughout these 1000km journey because the Limousine car is qualified and comfortable, with the experienced and skillful driver that made me so satisfied and enjoyable.
Moreover, the guide is so friendly and informative. Really get nothing to complain. Strongly recommend!!
Moreover, the guide is so friendly and informative. Really get nothing to complain. Strongly recommend!!
Written 26 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hùng T
1 contribution
Feb 2018 • Couples
My BF and I spent 3 days and 2 nights with TruLy and had a great time. They really tried to accommodate for our wishes and made our stay very memorable.
Our Tourguide - Toan was knowledgeable about the region and gave us deep insight into the Vietnamese culture and life in the area. We learned a lot and it is one of the highlights of our trip.
Our Tourguide - Toan was knowledgeable about the region and gave us deep insight into the Vietnamese culture and life in the area. We learned a lot and it is one of the highlights of our trip.
Written 7 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your feedback! We are very glad to hear that.
Written 26 September 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meredith6006
Kuala Lumpur, Malaysia
Is there a day trip to dong van from ha giang for 2 persons? how much is the fee?
Written 8 September 2018
Estoy planeando un viaje a Vietnam, pero me dicen que Ha Giang puede ser muy frÃo y nublado en Diciembre, alguien me puede aconsejar? Si vale la pena ir en esa época?
Written 9 August 2018
Ha Giang is worth travelling all the time. The landscape is very wonderful !!
Written 27 September 2018
Nicolas B
Liege, Belgium
Hello,
We're two travelers and we intend to do a 4-5 days loop between Ha Giang and Dong Van sometime in August, but we haven't decided yet how exactly. I'd like to know :
- How much would it cost for an "all-inclusive" motorbike tour of 4-5 days (flexible) for 2 people ?
- If we prefer to do the trip without a guide, is it possible only to rent motorbikes but to have some advice to plan the journey (itinerary, places to stay, etc.) ?
- Do we need a driving licence to ride the motorbikes ?
Thank you very much,
(if you prefer, you can answer me at nicolas.barla@ulb.ac.be)
Written 23 June 2018
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