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Dolphin Discovery Los Cabos

Features Animals
San Jose del Cabo, Mexico
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About Dolphin Discovery Los Cabos
Dolphin Discovery Los Cabos invites you to live the dream of swimming with dolphins in paradise! With a range of programs for all ages, we offer family-friendly adventures with dolphins that you will never forget.
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Hours Today: 9:00 am - 4:00 pm
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Dolphin Discovery Los Cabos
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1690Reviews21Q&A
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Anthony C wrote a review 20 Jun
2 contributions
Ivan, max, and Jonathan were great!! My wife has always wanted to do this experience and she was very pleased. Thank you to our concierge Violeta from Tesoro resort who organized this for us.
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Date of experience: June 2022
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Response from Mario Mariles P, Curtomer Care at Dolphin Discovery Los Cabos
Responded 1 week ago
Dear Customer, We greatly appreciate your visit at Dolphin Discovery Los Cabos and especially for taking the time to tell us about your experience! We are very pleased and happy to know that we reach and exceed your spectations and our services were of high quality too. Also, to know your interaction with dolphins was a magical experience for you and your family. We hope to have the opportunity to serve you very soon! Best Regards, Customer Care, Dolphin Discovery Los Cabos
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Todd S wrote a review 16 Jun
1 contribution1 helpful vote
When we were there they had about 5 groups of 8 or so people around the giant tank, and there was a trainer and dolphin with each group. The trainer and dolphin did a great job. Everyone pretty much got to swim around the pool and interact with the dolphin 1:1 multiple times and the trainer was very knowledgeable. This would easily be a 5 star review, but they will not allow you to take any pictures, and if you want even 1 picture the minimum price was $200USD! What a rip off. If it were $30-40 or something reasonable we would have done it, but no way was I feeding this rip off scheme with any money. As long as you just want the experience and are okay with no pictures, it’s a pretty neat experience.
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Date of experience: June 2022
1 Helpful vote
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Response from Mario Mariles P, Curtomer Care at Dolphin Discovery Los Cabos
Responded 1 week ago
Dear Todd, First of all, we want to thank you for taking the time to share with us your experience at Dolphin Discovery Los Cabos. We are very happy to know that we achieve to exceed your expectations with our magnificent Dolphins educative programs! We regret to read your experience regarding prices of our photography packages. We assure you all guest comments are very important to always improve; However, it is worth mentioning that our prices are based on local offer and demand. If you wish to acquire your photo-memories in the future, you can contact our staff at the following email: photomemories@dolphindiscovery.com Again, we greatly appreciate your visit and we hope that you will soon give us the opportunity to serve you again. Customer Care Dolphin Discovery Los Cabos
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lindaw55cabo wrote a review 16 Jun
Fort Collins, Colorado16 contributions7 helpful votes
We had a wonderful time with the dolphins. Our photographer, Jorge, and the trainer, Misha, both were friendly and knowledgeable. We had a variety of ages in our group and they made sure that we each had the opportunity to touch and play wit the dolphin. Multiple photos were taken in each pose with the dolphin. We had the package which included a belly ride and a boogie board push with the dolphin. Both were a thrill and really fun!
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Date of experience: June 2022
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Response from Mario Mariles P, Curtomer Care at Dolphin Discovery Los Cabos
Responded 1 week ago
Dear Linda, We greatly appreciate your visit at Dolphin Discovery Los Cabos and especially for taking the time to tell us about your experience! We are very pleased and happy to know that we reach and exceed your spectations and our services were of high quality too. Also, to know your interaction with dolphins was a magical experience for you and your family. We hope to have the opportunity to serve you very soon! Best Regards, Customer Care, Dolphin Discovery Los Cabos
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Angie B wrote a review 13 Jun
1 contribution
The photographer, George was so great! He got some great pictures for us to remember this fantastic experience. I highly recommend this place to see and swim with the dolphins!
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Date of experience: May 2022
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Response from Mario Mariles P, Curtomer Care at Dolphin Discovery Los Cabos
Responded 2 weeks ago
Dear Angie, We greatly appreciate your visit at Dolphin Discovery Los Cabos and especially for taking the time to tell us about your experience! We are very pleased and happy to know that we reach and exceed your spectations and our services were of high quality too. Also, to know your interaction with dolphins was a magical experience for you and your family. We hope to have the opportunity to serve you very soon! Best Regards, Customer Care, Dolphin Discovery Los Cabos
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Sharon F wrote a review 9 Jun
1 contribution
The trainers were only barely pleasant and not very informative. You would think when you are paying that kind of money they would be giving you all kinds of information. As she kept throwing fish at the dolphin I finally asked how much they ate a day and she did answer, but they gave no information or dolphin facts to us. We were on the Royal swim plus so we had plenty of time for it as we waited. They also state in their advertising there will only be 10 in a group and there were 12 in ours. They charge a fortune for their picture and if you only pay for 1, 2 people, they wax out all the others. They took a great family shot of us at the end, but would not let us have it because we only paid for the girls. However they neglected to take a photo of just the 2 girls with the dolphin, so we were out of luck. Also note you are not allowed to take ANY photos once leaving the entrance area.
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Date of experience: June 2022
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Response from Mario Mariles P, Curtomer Care at Dolphin Discovery Los Cabos
Responded 2 weeks ago
Dear Customer, We greatly appreciate your visit at Dolphin Discovery Los Cabos and especially for taking the time to tell us about your experience. For us, customer satisfaction is paramount and taken very seriously. We thank you for your feedback and the opportunity for us to deeply revise what may could happened. Regarding the pictures, it is worth mentioning that our prices are based on local offer-demand and picture packages are based in each reservation. If you wish to acquire your photo-memories in the future, you can contact our on-line staff at the following email: photomemories@dolphindiscovery.com One more time, we greatly appreciate your visit and the valuable feedback you provide us. We hope soon you give us the opportunity to serve you and your family again. Sincerely, Customer Care Dolphin Discovery Los Cabos
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