We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cancun Bay Tours

Open today: 7:00 AM - 11:00 PM
Book In Advance
Tours from Cancun Bay Tours tend to sell out - travellers recommend booking in advance!
433
All photos (433)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent68%
  • Very good13%
  • Average5%
  • Poor3%
  • Terrible11%
Travellers talk about
“mayan culture”(59 reviews)
“chichen itza”(23 reviews)
“tour guide”(36 reviews)
About
We are a Mexican company that offers Tours and Ground transportation services in Cancun and Riviera Maya. We strive to offer quality services at amazing prices, plus we give the necessary support to make your shopping experience easier through our...more
Closed Now
Hours Today: 7:00 AM - 11:00 PM
See all hours
Suggested duration: More than 3 hours
Contact
Playa del Carmen 77710, Mexico
Website
+52 984 980 0607
Call
Improve This Listing
Ways to Experience Cancun Bay Tours
from US$ 81.50
More Info
from US$ 79.00
More Info
from US$ 69.00
More Info
from US$ 159.00
More Info
Reviews (738)
Filter reviews
401 results
Traveller rating
252
63
27
12
47
Traveller type
Time of year
LanguageEnglish
More languages
252
63
27
12
47
Show reviews that mention
All reviews mayan culture chichen itza tour guide vidanta resort seven wonders buffet lunch bus driver great tour english speaking guide grand mayan colonial town ball court great information dropped off his knowledge alfredo victor
FilterEnglish
Updating list...
1 - 10 of 401 reviews
Reviewed 4 days ago

A wonderful tour with a magnificent guide. Victor, who used to be a teacher, has so much enthusiasm and humor. He loves his, the Mayan culture, and manages to draw you into being curious about it. The man must have been talking for about 4...More

Date of experience: December 2018
Thank Wim T
Reviewed 1 week ago via mobile

I took the Chichen Itza tour with a visit to Cenote Suytun included. While booking the tour we were promised that the trip to the cenote would follow the trip to chichen itza but was the other way round. We started our trip at 7...More

Thank Trisha P
Reviewed 1 week ago via mobile

This tour was amazing, we had Manuel as a driver, Alejandro and David as guides. They were truly amazing, so knowledgeable, told us all about the Mayan history, answered all of our questions and more. They were all very helpful. There is only one downside,...More

Thank Danielezampirolli
Reviewed 1 week ago via mobile

I write this review as I am still on the tour van heading back to our resort. Obviously if I couldn’t wait to get back to write it because of how pissed off I am. The Tour was nice and everything was going well as...More

Date of experience: December 2018
Thank O9959RKpaulp
Reviewed 2 weeks ago

Long story short, I had an amazing time visiting Chichen Itza through the tour. But I will explain more in details of my whole experience. We were picked up early in the morning (6:50) at our hotel, and we thought we were going to Chichen...More

Date of experience: November 2018
Thank Niameow
Reviewed 2 weeks ago via mobile

My wife and I decided for this to be our last tour while in Mexico. Adrian was our guide, and Irvin was our driver. Adrian was a very knowledgeable guy and seems to really enjoy what he does. He is very natural and keeps you...More

Date of experience: November 2018
Thank Road34847793904
Reviewed 2 weeks ago

My partner and I rarely take booked tours, but this was an excellent way to see Chichen Itza. The manager of our hotel arranged this for us at a price that represented good value--we had already done some research. Our English-speaking guide, David, is a...More

Date of experience: November 2018
Thank Nel232
Reviewed 2 weeks ago via mobile

I highly recommend this tour. Although it is an all day tour, it is filled with lots of great information, knowledge, and a great team of certified experts. This trip was one of the best excursions we did during our vacation. We learned a lot...More

1  Thank kaynash786
Reviewed 3 weeks ago via mobile

First off I will say the sales rep (Rafael) is a really nice guy who couldn’t do enough to help us. As for Cancun Bay tours they are an unprofessional company. The first attempt at taking us to chichen itza they tried to collect us...More

Date of experience: November 2018
Thank Voyage18945302676
Reviewed 3 weeks ago

One of the rules they set is Be Respectful, and they themselves broke it all the time... especially Juan - No Respect for other's time, as we were picked from resort at 7am, skipping breakfast, only to discover that we are make to wait 90mins...More

Date of experience: November 2018
Thank Gaurav A
View more reviews
Nearby
Nearby HotelsSee all 227 nearby hotels
Grand Palladium White Sand Resort & Spa
3,391 reviews
.20 km away
Hotel Bambu Suites
118 reviews
.26 km away
Angelo's Hotel
138 reviews
.29 km away
The Grand Bliss at Vidanta Riviera Maya
521 reviews
.43 km away
Nearby RestaurantsSee all 1,514 nearby restaurants
Taquerias El NERO
84 reviews
.15 km away
El Faisan y El Venado
112 reviews
.21 km away
Shanghai Restaurant
64 reviews
.27 km away
El Charro
33 reviews
.26 km away
Nearby AttractionsSee all 785 nearby attractions
Nuestra Senora del Carmen Catholic Church
1,239 reviews
.26 km away
Destino Riviera
80 reviews
.14 km away
Grand Coral Golf Riviera Maya
308 reviews
.20 km away
Questions & Answers
Ask a question
Rosalvat
14 July 2018|
AnswerShow all 4 answers
Response from Rosalvat |
Nothing yet Luis here is my email Rosa Torres1970@gmail
0
Votes
Moreno L
9 June 2018|
AnswerShow all 2 answers
Response from CancunBayTours | Property representative |
Hi! you can check the prices on our website ;)
0
Votes
Google Translation
Laura R
9 March 2017|
Answer
Response from CancunBayTours | Property representative |
Hi Miss Laura Yes! You need the booster seats for the kinds Kind regards RRPP Cancun Bay
0
Votes
Google Translation