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Address: Playa del Carmen 77750, Mexico
Phone Number:
+52 1 984 134 4882
Website
Today
07:00 - 16:00
Open now
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Hours:
Mon - Sat 07:00 - 16:00
Recommended length of visit: More than 3 hours
Description:

We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and...

We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and others,snorkel, Zip Line through the dense jungle over a huge centoe,canoe,cliff jump,visit a Mayan village and explore underground river system called Cenotes and much more!! We use newer vans,bi-lingual guides, new good quality sanitary equipment,exceptional quality food at a beach restaurant while providing lots of fun, new experiences and safety.

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TripAdvisor Reviewer Highlights

Read all 997 reviews
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  • 954
    Excellent
  • 14
    Very good
  • 2
    Average
  • 0
    Poor
  • 2
    Terrible
Fantastic Experience!

We booked our our tour to Chichen Itza, a visit to a cenote and then to Vallodolid. Roberto was our guide and Gabriel was our driver and we had a fantastic time from the moment... read more

5 of 5 bubblesReviewed 4 days ago
Michael M
,
Manassas, Virginia
via mobile

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997 Reviews from our TripAdvisor Community

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Showing 972: English reviews
Manassas, Virginia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We booked our our tour to Chichen Itza, a visit to a cenote and then to Vallodolid. Roberto was our guide and Gabriel was our driver and we had a fantastic time from the moment they picked us up at 7am until they dropped us off at 4:30pm. Chichen Itza was amazing and Roberto had us inside and looking around... More 

Helpful?
Thank Michael M
Midland, Texas
2 reviews
5 of 5 bubbles Reviewed 1 week ago

From the very beginning I knew Your Private Tour was a good choice. Within hours of sending an email to book our tour, I received a response form Jay, the owner, with all the details and information we needed to know. He is THOROUGH and cares a lot about his business, a trait I really appreciate when planning a vacation.... More 

Helpful?
Thank Gina W
Goshen, Indiana
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Roberto was our guide. He was very knowledgeable and friendly. We really enjoyed the tour of Chichen Itza; we learned a lot and Roberto was very helpful with taking group photos. The Cenote was refreshing. The only way the tour could have been improved is if we had a little more time shopping.

Helpful?
Thank Karla R
Menlo Park, California
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

We booked this all encompassing tour after reading other reviews on TripAdvisor and we were not disappointed. Javier and his crew took care of our every need all day long and our two teenagers loved the pace and variety of activities, as did we. Jay's attention to detail included providing our daughters with eco friendly bug spray when he spotted... More 

Helpful?
Thank Helen P
Avon Lake, Ohio
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

We chose the Tulum, Cenote and Yal-Ku tour and Daniel was our guide. We had 3 of our children with us (4yo, 13yo and 17yo) and it was fantastic for all of them! We took the ferry from Cozumel and we were met there by Daniel. The van was spacious, clean and it was extremely convenient to be able to... More 

Helpful?
Thank Heather1075
Kalamazoo County, Michigan
1 review
5 of 5 bubbles Reviewed 1 week ago

We booked a tour to Chichen Itza last year with Jay and it exceeded our expectations, so upon returning to Playa del Carmen this year we decided to book with him again for a tour of Tulum. Every aspect of the tour was perfect, but we especially appreciated the swim in the cenote and zip-lining where we had an entire... More 

Helpful?
Thank pdiddyd0
Westerly, Rhode Island
1 review
5 of 5 bubbles Reviewed 2 weeks ago

Wanted to do a tour while on vacation. Checked out TripAdvisor to see what was up. I decided to go with Your Private Tour from all of the very positive comments, and here is one more!! Jay got right back to me on price. What seems expensive is really worth every penny, when you consider the price of admission for... More 

Helpful?
Thank Laura T
San Ramon, California
1 review
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We booked a tour with Your Private Tour to Chichen Itza. Our tour guide was Roberto. We enjoyed our tour and found it very professionally run. High marks for Roberto and owner Jay Our only complaint was not enough time was allocated to shop at either Chichen Itza or the charming Mexican city we stopped at on our way back... More 

Helpful?
Thank jarjlb
yourprivatetour, Owner at Your Private Tour, responded to this review

thank you for your comments and please allow me to explain my reasoning. our goal is to provide you with the best archeological and cenote experience available and to see all of the sights connected to the particular ruin you choose to visit. our crew starts at 5 in the morning and we respectfully try to have them drop you... More 

Brooklyn, New York
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Three of us took the day tour to Chichen Itza from the Riviera Maya. Jay, the owner, was incredibly responsive and booked the tour right away. He also provided impeccable detail re what to bring and what to expect, and sent a reminder email the day before. On the day of, we were greeted promptly and warmly by our tour... More 

Helpful?
3 Thank EllenP601
Phoenix, Arizona
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Jay, the owner, is very prompt in answering emails and setting up the tours. He was flexible in designing a day tour for our group (2 adults and 2 13 year old girls). We visited Coba and Dos Ojos along with ziplining, canoeing and swimming in a cenote. We also had lunch in a local restaurant and swam with turtles.... More 

Helpful?
Thank Kim M

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?