We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Playa del Carmen 77750, Mexico
Phone Number:
+52 1 984 134 4882
Website
Today
07:00 - 16:00
Open now
See all hours
Hours:
Mon - Sat 07:00 - 16:00
Recommended length of visit: More than 3 hours
Description:

We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and...

We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and others,snorkel, Zip Line through the dense jungle over a huge centoe,canoe,cliff jump,visit a Mayan village and explore underground river system called Cenotes and much more!! We use newer vans,bi-lingual guides, new good quality sanitary equipment,exceptional quality food at a beach restaurant while providing lots of fun, new experiences and safety.

read more

TripAdvisor Reviewer Highlights

Read all 1,008 reviews
Visitor rating
  • 965
    Excellent
  • 14
    Very good
  • 2
    Average
  • 0
    Poor
  • 2
    Terrible
Highly Recommend

My partner looked at things to do and Your Private Tour was really the only one that seemed to give an personal experience. We was in with contact with jay via email, very... read more

5 of 5 bubblesReviewed yesterday
ChelseyWiggy
,
Leicester, United Kingdom
via mobile

Similar Things to Do in Playa del Carmen

Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,008 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 983: English reviews
Leicester, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

My partner looked at things to do and Your Private Tour was really the only one that seemed to give an personal experience. We was in with contact with jay via email, very responsive letting us know what was provided and what we needed to take along. The tour we did consisted of a visit of the ruins of Tulum,... More 

Helpful?
1 Thank ChelseyWiggy
Killingworth, Connecticut
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I was looking for a tour to Chichen Itza, and came across Your private Tour. I am so glad I did! It is absolutely private, just your group. We were picked up at 7am from our hotel in Peurto morelos by Javier and Fermin, and wisked away to Chichen Itza. We stopped along the 2 hour ride for restrooms. When... More 

Helpful?
2 Thank lilmoracing
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We took the private tour to Chichen Itza and a cenote with our family of five. The private transportation picked us up on time (they actually arrived a few minutes early!). The tour van is very comfortable and air-conditioned. Once we got to Chichen Itza, our private guide shared a wealth of knowledge with us and continued to do so... More 

Helpful?
3 Thank Blondie6558
Houston, Texas
Level Contributor
34 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 1 week ago

These guys know what they're doing. They were professional, on time and very friendly. Our trip was well-planned to avoid the masses at Tulum and the snorkeling places. The van was cleaned at each stop, so that we came back to a clean car after every excursion. Our guide (Javier) had about 5 kinds of tour licenses, including archaeological and... More 

Helpful?
4 Thank Eric G
The World
Level Contributor
94 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We naively went on Trip Advisor and saw this well-rated tour company, and we booked a trip to Chichen Itza. Why? Well, just because seeing the Mayan ruins is one of the reasons tourists come to the Yucatan, plus we did not want to spend the entire week just hanging at the beach. Then serendipity kicked in. Company owner Jay... More 

Helpful?
3 Thank paddock_rat
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My husband and our 2 children (ages 8 and 11) went on the "basic" Tulum tour which included a tour of the Mayan ruins at Tulum, snorkeling in a cenote and in a mixed salt/fresh water lagoon -- followed by an fantastic oceanside lunch. Jay and Sonja were amazing. Organized, on time and knowledgeable. Sonja helped our novice snorklers get... More 

Helpful?
2 Thank Beth R
Fort Myers, Florida
Level Contributor
61 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We are two active seniors who did a private tour with Jay and Javier. They are the best! We visited Chichen Itza, cenote Il Kil, and some time in Valladolid. Jay and Javier were both extremely knowledgeable, professional and courteous. We were kept on schedule all day avoiding the large bus crowds at each stop. Lunch at the cenote was... More 

Helpful?
1 Thank Jmcberger
Copper Canyon, Texas
Level Contributor
22 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This is our second time going with this company and it is the only company we would tour with in the area. Is it possible to have two BEST DAYS EVER? We were picked up early from our hotel - just the 6 people in our group. The early departure is well worth it as it makes it to where... More 

Helpful?
4 Thank NoBadDays-BandA
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

My boyfriend and I spent the day touring Chichen Itza and the Ik-Kil cenote with Ivan, our guide and Gabrielle, our driver. We loved being able to use the time driving to the sites to learn about Mayan history and ask questions about modern day Mexico. Ivan was very knowledgeable, helpful and amiable. I am so glad we decided to... More 

Helpful?
2 Thank Gwendolyn L
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

We did the Tulum tour plus zip line with Jay, Javier, and Vanessa and can not say enough great things about the tour. Our guides arrived on time to pick us up (5 minutes early!), anticipated our every need and were incredibly knowledgeable about each of our stops. Every stop brought a new adventure and Jay & Javier got us... More 

Helpful?
1 Thank Crystal L

Travellers who viewed Your Private Tour also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
 

Been to Your Private Tour? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Your Private Tour and other visitors
40 questions
Ask a question

See all questions (40)

Questions? Get answers from Your Private Tour staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?