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Your Private Tour

#5 of 372 Tours in Playa del Carmen Features Animals
Playa del Carmen, Mexico
+52 1 984 134 4882
Review Highlights
Great service

Justina Estrada took great care of us at the Azulejo Fives resort. I can not say enough of how well... read more

Reviewed 2 days ago
Robin C
St. Augustine Beach
Tulum Ruins & Snorkel Tour

My brother's family and mine toured on July 4th with Ricardo, Salvador, and Salvador (RS2), and it... read more

Reviewed 1 week ago
Raleigh, North Carolina
via mobile
Read all 1,045 reviews
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We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and others,snorkel, Zip Line through the dense jungle over a huge centoe,canoe,cliff jump,visit a Mayan village and explore underground river system called Cenotes and much more!! We use newer vans,bi-lingual guides, new good quality sanitary equipment,exceptional quality food at a beach restaurant while providing lots of fun, new experiences and safety.
  • Excellent96%
  • Very good1%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“basic tour” (120 reviews)
“la lunita” (59 reviews)
All hours
Hours Today: Closed
Suggested Duration: More than 3 hours
Playa del Carmen, Mexico
+52 1 984 134 4882

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Reviews (1,045)
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1 - 10 of 1,020 reviews

Reviewed 2 days ago

Justina Estrada took great care of us at the Azulejo Fives resort. I can not say enough of how well her service was. Make sure you ask for her at the Brasserie Restaurnt.

Thank Robin C
Reviewed 1 week ago via mobile

My brother's family and mine toured on July 4th with Ricardo, Salvador, and Salvador (RS2), and it was definitely one of the highlights of our trip to Playa Del Carmen! From the pre-planning with Jay to our time with RS2, we felt well taken care...More

Thank KJmom2
Reviewed 1 week ago

Had a great experience, we luckily were able to book the day before although I am sure they prefer more notice. Had a great, knowledgeable tour guide Salvator. The private tour is pricey (around $200 per person) but if its in your budget it is...More

2  Thank John M
Reviewed 2 weeks ago

Recently did this tour with my family, We can't thank Gabby enough for making this day so interesting and informative. Her love of the Mayan traditions and culture really shows. On the van ride to Chichen Itza she provided so much information on the ruins....More

Thank Ottozoey
Reviewed 3 weeks ago

What a great day our family had with Salvador and Gabby. We booked the Tulum tour with the zip lining, canoeing and cliff jump and we would highly recommend both. Snorkeling at Dos Ojos cenote was amazing and when it got a little crowded, Gabby...More

Thank Parispig
Reviewed 3 weeks ago

I have to completely disagree with the negative review posted saying "Gillian Island Tour" posted by TravelNo1Fan. I was on the same tour that day with 2 16 year boys. Him and his wife were added into our trip last minute and Jay reached out...More

1  Thank 657winston
Reviewed 3 weeks ago via mobile

I should have know that with the less than professional cryptic emails from Jay, to the attention more to payment than travel itinerary, the bring your own towels, to bring money fir drinks at lunch that this "private tour" was not going to be anywhere...More

1  Thank TravelNo1Fan
yucatanjay, Owner at Your Private Tour, responded to this reviewResponded 3 weeks ago

I do know we can´t please everyone although we try! instead of trying to defend our side i would like to point out the other people sent us an email thanking us for the awesome day and how pleased they were to see whale sharks,...More

Reviewed 4 weeks ago

We got the "standard" Tulum / Cenotes / Lagoon tour. We went with our two kids, 9 and 7. The vehicle, communications before were perfect - our guide Ricardo and driver Salvador arrived on time at our hotel to pick us up and the vehicle...More

1  Thank PanLion
Reviewed 4 weeks ago

We originally booked the Whale Shark trip, but Mother Nature had other plans. The owner advised us of the weather pattern before we even landed in Mexico, was beyond professional, and never once pressured us to book an alternative trip. We decided to not let...More

Thank wcrice
Reviewed 4 weeks ago

Our driver, Salvador, and guide, Gabby, met us promptly at our hotel for an early morning start to Coba. During the drive she was very informative, giving us great information about the Mayan culture and ruins we were about to see. We got there ahead...More

1  Thank Lorigoris
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Nearby Attractions
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Questions & Answers
14 March 2017|
Response from Eric G | Reviewed this property |
Hi, This is Eric G. We did not have breakfast on our trip with Your Private Tour. But we did have a delicious lunch.
23 February 2017|
Answer Show all 3 answers
Response from yucatanjay | Property representative |
if you go back to trip advisor playa del carmen there is a link to our website. its named your private tour
29 January 2017|
Answer Show all 2 answers
Response from yourprivatetour | Property representative |
we have availability and our tour is described in detail on our website with pricing. we pick up at 7 and return you to your resort about 3:30. we are not allowed to put the link in our response but if you go to trip advisor... More