Xcaret

Xcaret, Playa del Carmen: Hours, Address, Xcaret Reviews: 4.5/5

8:30 AM - 10:30 PM
Monday
8:30 AM - 10:30 PM
Tuesday
8:30 AM - 10:30 PM
Wednesday
8:30 AM - 10:30 PM
Thursday
8:30 AM - 10:30 PM
Friday
8:30 AM - 10:30 PM
Saturday
8:30 AM - 10:30 PM
About
Xcaret (pronounced eesh - carette )is a must-see destination while visiting Cancun and Riviera Maya, situated only 37 miles from Cancun International. Xcaret," Mexico ’s sacred paradise" was opened in December 1990 as an eco-archeological park where visitors from all over the world can enjoy the splendor of Mexico’s biodiversity and cultural heritage. Attractions: Underground Rivers, Beach, lagoon & pools, Tropical Jungle Trail, Rotating Scenic Tower.
Suggested duration
More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Admission tickets
from ₹8,657.93
All you need to step foot in the door.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Xcaret
Popular mentions

4.5
43,533 reviews
Excellent
28,870
Very good
8,862
Average
3,581
Poor
1,242
Terrible
987

rosiekeenan
Olathe, KS45 contributions
Hidden fees & unavailable options really took away from the experience
I booked online thinking it would reserve a spot for us but found out pretty much as soon as I entered Mexico that I would have saved money had I booked once I got here. We were picked up at 6:45 AM, spent about an hour picking up other guests and then an hour drive out there which wasn’t bad. Once we arrived we had to wait in line in order to book the attractions. Waited 45 minutes only to find out the dinner at the show was sold out. The only other option for dinner had already sold out as well. It was 9am!!! I went ahead and purchased the picture package and the sea trek. I highly recommend the sea trek! It was unforgettable! The photo package is nice but you will still need your phone. The rest of the park is really nice but sucks that you have to pay for any activities besides the River. DO NOT GO TO THE RIVER EARLY!! Way too many people in there at the same time, I kept getting kicked and splashed in the face. Due to the overcrowding it may what should have been a beautiful experience really annoying. Stay for the show at the end! It makes for a long day but it is the best part about the park! All in all I probably won’t do it again I would recommend it if you go in there knowing you will be spending significantly more money than you may plan on. I’m glad we went but felt disappointed several times throughout the day and I expected more for that kind of money.
Written 15 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MrsSing
Davenport, FL3 contributions
Great for the family
Oct 2021
We had an amazing time here but the underground river was closed. We were disappointed with that but the rest of the park was amazing. You can see a jaguar, huge turtles and the evening show is SPECTACULAR!
Written 14 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Relax690033
3 contributions
No refunds even if service denied
Oct 2021 • Couples
Paid $ 491 us for 2 for their honeymoon. Spent 20 mins on the phone with xcaret to make sure proper documents were done since buyer wasn't with them. Transportation and park denied due to my signature and credit card didn't look the same. This was done 72 hrs prior. They had received their money. Called xcaret they said we will let u tomorrow sorry they r leaving Mexico tomorrow. No refund. Will keep a ticket open for 1 yr for u. No. Don't know when I will be back.. if ur not the buyer and not going with them don't bother. Ugh!
Written 13 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vito Angelo G
5 contributions
Expensive!
We paid 149 USD each to go to xcaret, where the only thing included in the ticket are few attractions, to much.
- The Rivers are amazing, we really liked them!!
- The Aviary it’s so nice!
- The SHOW at the end it’s wonderful, the best thing in xcaret!!!
It’s a really nice park but some animals don’t have enough space to live, like the jaguars, they are not just an attraction.
For the rest of the attractions you need to pay more and more (20 min scuba diving for 65$).
Written 12 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paola P
3 contributions
Fantastic Beautiful Breath Taking. Must GO!!
Oct 2021
Fantastic Beautiful Breath Taking. Must GO!!
There are endless possibilities to have fun at this park. Nature oriented, definitely
The Mexican heritage is breathable everywhere you go. Food is delicious. It is a MUST GO. Can wait to take my kids there!!
Written 11 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Harold S
Santiago, Chile4 contributions
COMPLETELY OVERRATED
I went to excaret with my wife, we spent around 100 US dollars per person to buy the tickets, that already is enough considering you're going to a theme park.

There are about 20 attractions that you can do though practically 50% of these have an extra cost and that's the catch. These additional attractions aren't that great like swimming with dolphins which you really don't do or scuba diving but you don't have a personal tank, and only for those two you'd have to pay around $260 USD.

The free attractions consists on swimming for example on a long underground river, but you really don't see much and you swim with 200 other people around you all the time.

The only attraction that you can't miss out on is the final show, this is actually excellent and worth the 2 hours it lasts.

That's what I think :)
Written 10 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Madison M
1 contribution
Excellent
Oct 2021 • Couples
Leticia was an excellent cleaning lady who always made sure our room was nice and neat! She was great at giving us room service! She was the best and highly recommend her to clean your room! She always would leave us candies too!! So sweet!
Written 9 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gloria G
1 contribution
jazmin<3
we had a wonderful experience we loved jazmin at infity she was so kind and loving she helped me w my stomach problem/bug by recommending me a drink that helped and helped me enjoy my time here more. she was pretty cool and funny too! i enjoyed my time here !
Written 7 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sue L
Hudson, CO16 contributions
Awesome Adventures Cave Swimming in Cenotes
Sep 2021
This place is so cool! The prettiest turquoise waters I've ever seen. The swimming in cenotes and caves. Make sure to purchase the photo package as there are lots of stations to take pics. The night show is worth waiting all day.
Written 5 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Annyb
Rosemount, MN3 contributions
Wonderful experience!!!!!!!
Xplore it’s amazing!!!! Don’t miss it- everything is great- Margarita and Marco on the transportation are very good and very friendly .:)
Written 5 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 15,928
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Xcaret

Xcaret is open:
  • Mon - Sat 8:30 AM - 10:30 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Xcaret admission prices can vary. Entrance tickets currently cost ₹ 8,457.79, while a popular guided tour starts around ₹ 2,499.63 per person. See all 60 Xcaret tickets and tours on Tripadvisor

Xcaret can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 60 Xcaret tickets and tours on Tripadvisor

According to Tripadvisor travellers, these are the best ways to experience Xcaret: See all Xcaret experiences on Tripadvisor