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Rancho Baaxal

#54 of 329 Outdoor Activities in Playa del Carmen Features Animals
Maroma beach, Playa del Carmen 77710, Mexico
+52 1 984 145 8962
Review Highlights
Fantastic experience with brilliant guides

We researched this online and booked before our holiday (paid 50% by Paypal and balance due on the... read more

Reviewed 4 weeks ago
Bradford, United Kingdom
so disappointing

my daughter desperately wanted to go horseback riding so I paid the 75 dollar deposit for the two... read more

Reviewed 24 April 2017
Gretchen H
Lewes, Delaware
Read all 538 reviews
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  • Excellent92%
  • Very good5%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Maroma beach, Playa del Carmen 77710, Mexico
+52 1 984 145 8962
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Reviews (538)
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1 - 10 of 538 reviews

Reviewed 4 weeks ago

We researched this online and booked before our holiday (paid 50% by Paypal and balance due on the day). The whole experience was amazing. Easy to find with their emailed directions. Everything was ready at the allotted time. Lisa and Star? (apologies I’ve forgot) were...More

1  Thank TeamIdle
Reviewed 24 April 2017

my daughter desperately wanted to go horseback riding so I paid the 75 dollar deposit for the two of us and made a reservation for the next day. She made a little friend that afternoon and we sent an email to RB requesting that the...More

3  Thank Gretchen H
rancho_baaxal, Owner at Rancho Baaxal, responded to this reviewResponded 10 May 2017

Dear Gretchen, Thank you for your comments that you had given us a heads-up about, in an attempt to get your deposit back for a reservation you never showed up for. Getting our first ever 1 star review is not a pleasant experience, but that...More

Reviewed 15 April 2017

We did a horseback riding tour with our two kids, ages 11 and 13. The staff was *amazing* - super responsive via email and even better in person. They were ready for us as soon as we arrived, and gave us a full history of...More

2  Thank Karen Z
Reviewed 4 April 2017

We are riders with very little horse riding experience, but they offer several levels of experience to suit your ability. Their horses were very well taken care of and well fed. The ride was through the jungle (you are not allowed to ride horses on...More

2  Thank SlushBird
Reviewed 25 March 2017

We recently booked a horseback riding adventure at Maroma and had an incredible time. Our guide Joel was superb and he really made the experience worth while. I definitely recommend booking this and without a doubt you should ask for Joel

2  Thank Matt W
Reviewed 21 March 2017

My husband and I try to be conscious travelers, and, to be honest, were a bit skeptical of what I thought was a gimmick - a place advertising as a rescue to get more people in. We booked it anyway, as I love horses and...More

5  Thank jemcannu
Reviewed 13 March 2017 via mobile

My sister and I booked a trail ride here in November for my stagette. Before I booked I knew I didn't want to ride tiny scrawny horses , nor support that kind of tourism and I didn't want a ride with a crap tone of...More

3  Thank Nicole N
Reviewed 10 March 2017

very fun wife and son never rode before they made sure they were always fine im in my 60s no problem as it was a nice slow pace through beautiful jungle they helped my wife get on and on it was a nice day i...More

1  Thank Bob M
Reviewed 5 March 2017

There were four of us (all adults) and two guides. I am a horse lover and really did not know what to expect. We did the deluxe ride, where we stopped at an area and had a huge cheese, crackers, fruit and jelly tray &...More

Thank casey k
Reviewed 1 March 2017 via mobile

This was most definitely one of my most memorable romantic experiences I've had. I had this cheese/cold cut plate with fresh fruit and SANGRIA!!! They did EVERYTHING exactly as I requested plus some. I was a bit worried of the outcome as I wasn't expecting...More

1  Thank Doc J
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Questions & AnswersAsk a question
What breeds of horses are at Rancho Baaxal? Any Criollo horses? Any Bard horses?
25 April 2017|
Response from rancho_baaxal | Property representative |
Hi CapeCoddah48, We have a mix of horses of different types, many of them mixed breeds (most of them quarter horse mixes). We also have one that is a bit bigger than the others and he is a mix of Spanish/Andalusian horse... More
Hello me and my gf want to schedule a 2 person private ride for our 1 year anniversary I e-mailed your site online but haven't heard back yet hoping to get an email soon! Was wondering if we could schedule for April 8th with maybe wine and fruit platter . we have dinner plans at night so we were looking for an afternoon ride and was wondering if any of the rides are on the beach :) thank you we for sure want to book this date please! -Dominick
20 March 2017|
Response from rancho_baaxal | Property representative |
Hi Dominick, Thank you for your message and congratulations on your upcoming anniversary! If you have not heard back from us after emailing us, we most likely did not receive your email, as we respond to all emails within... More
Joel B
How much did it cost we are patty off 5 . 2 adult and 3 kids. Do you have special deal?
5 March 2017|
Answer Show all 2 answers
Response from rancho_baaxal | Property representative |
Hi Joel B, Thank you for your interest in our unique horseback riding tours. Our Classic rides (with maximum 6 riders) are $75 US per person (this includes coffee and pastries or beer/wine and light snacks at the ranch... More