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The Snorkel Shop

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Address: Calle 8, entre 20 y 25 Av. | Plaza Mahaual Local 6, Playa del Carmen 77710, Mexico
Phone Number:
+52 984 803 5522
Website
Description:

Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle...

Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great customer service, friendly staff. Reasonable prices.

Small Groups, Max.10. We can accommodate larger groups from one booking.

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TripAdvisor Reviewer Highlights

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Great excursion

Eduardo picked us and another family up and guided our snorkeling tour. Very knowledgeable and accommodating. we also enjoyed the time at the lunch afterward - great venue right... read more

Reviewed 6 days ago
WestGang
,
Brookfield, Wisconsin

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387 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Brookfield, Wisconsin
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 6 days ago NEW

Eduardo picked us and another family up and guided our snorkeling tour. Very knowledgeable and accommodating. we also enjoyed the time at the lunch afterward - great venue right on the beach.

Helpful?
Thank WestGang
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

We did the surf and turf tour. Eduardo was awesome. I was so impressed with his knowledge of the local ecosystem, and how passionate he is about preserving the environment. He showed us lots of fish and cool stuff at the reef. The cenote was very very unique and beautiful, but the water was a little cold for my taste.... More 

Helpful?
Thank A TripAdvisor Member
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Amigo, thank you for taking the time to review our snorkel tour. Eduardo is a great guide and I'm glad to hear his never fails to please. The cenote is fresh water and can feel a little cool. but the average temperature is 73 f. Warmer than most lakes. If it is a hot day, the water seems fresh,... More 

Grand Rapids, Michigan, United States
1 review
Reviewed 2 weeks ago

My wife and I were scheduled for a tour this last week. Unfortunately, my wife was hospitalized the night before, and we couldn't make it to the tour. I emailed the Snorkel Shop asking if there was any way we could get a refund, and they instantly did just that, no questions asked. We're so disappointed we couldn't join them,... More 

Helpful?
Thank dohlfhauldhagen
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear dohlfhauldhagen, it is truly unfortunate you couldn't come on our tour. I'm glad your wife is better and we look forward to seeing you next time. We do refund for legitimate causes, but we do ask for proof ( such as hospital bills ). We hope everybody has a great vacation and I hope that our tour is part... More 

Arlington, Minnesota
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Eduardo is AMAZING!!! He loves his job and the knowledge he has about the cenotes, reef, etc. is unbelievable. Everything was perfect from pick-up to drop-off. The sites were beautiful, lunch was great, and even got a dvd to take home. Great trip and definitely worth the price!!! I will definitely be back and do more tours with Eduardo(he does... More 

Helpful?
1 Thank Lisa M
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Lisa M, AMAZING review! Thank you so much. Eduardo does love meeting various guest from around the world, that is why he makes our snorkeling tour popular. He does have his own company Playita tours, that do Historical sites suck as Coba and Tulum. Thank you once again and we hope to see you soon. Sincerely Graham More 

Seal Beach, California
Level Contributor
8 reviews
4 attraction reviews
Reviewed 4 weeks ago

We did a snorkel tour one day and the Cenote tour another day. These tours are small groups, 6 for snorkeling and 4for the Cenotes. First, the whole experience was flawless from booking to email information to timeliness to the detailed guidance through experience. Our guide, Eduardo was a wealth of information and always very clear about what we were... More 

Helpful?
Thank Westy456
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Westy456, Thank you for taking the time to review our snorkeling tour on TA. It sounds like you enjoyed them both, which makes me happy to hear. We include pictures on all the Snorkel Shop tours, so you can enjoy the experience for years to come. Thank you once again. Sincerely Graham More 

Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

My Partner and I researched our snorkel trip from our home in the UK and we relied heavily on these trip advisor reviews. We are so glad we did. We were quite excited about the possibility of our tour being led by the wonderful Eduardo!!!! so on the morning of our trip we arrived at our rendesvous in the lobby... More 

Helpful?
Thank gaialane
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear gaialane, The Sea Lovers is one of our most popular tours and I'm glad you enjoyed it. Thank you for pointing out that is a lot of snorkeling and maybe the Gran Arrecife Maya tour would suit some better. ( especially young children). I am also glad you can appreciate the preservation of the reef. People have been ruining... More 

Colorado Springs, Colorado
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

Eduardo Torres - thank you for a fantastic day! Your attention to detail, knowledge of the area, and friendly guidance made this trip unforgettable. We highly recommend this beautiful tour of the reef and local cenotes - Bernie and Pam Muth

Helpful?
Thank Pam M
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Pam and Bernie Muth, Thank you for writing about the Northern Surf and Turf tour. As you know, the cenotes ( underground cave) are I thing of unique beauty. So on this tour we take you to the ocean and the cenotes to snorkel. A truly, unique unforgettable experience. Thank you for your support on TA. Hopefully we'll see... More 

Portsmouth, New Hampshire
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 17 March 2017

We went on the Sea Lovers snorkel trip to Puerto Morelos National Park and had an incredible time. Our guide, Eduardo, was very knowledgeable about sea life and obviously very passionate about conservation. We appreciated that this trip was fun for novices as well as more experienced snorkelers; safety for the snorkelers and for the reef and sea life was... More 

Helpful?
Thank KAWGilbo
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear KAWGibo, Great to hear you enjoyed the Sea Lovers tour! It has become our most popular tour in the last year. I do caution though ; it is a lot of snorkeling. 3hrs in all , we have had some who say it's too much. That's why we offer the Gran Arrefice Maya Tour, which is the same tour... More 

Winnipeg
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 2 March 2017

We have been to Playa Del Carmen many times, and I have had the pleasure to meet Graham. This time we took two tours to Puerto Morelos with Graham's guide Eduardo. There's a reason why you will see not only myself but other reviewers mention Eduardo. It is because he is completely passionate about the ecology of the area, the... More 

Helpful?
2 Thank cyclone14
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear cyclone14, It was very nice to meet you as well. Thank you for taking the time to review us on TA. I am, once again, happy to hear our guide Eduardo left a great impression and was a great representative for the Snorkel Shop. Our snorkel tour is designed to give safety, help and above all fun for every... More 

Spokane, Washington
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 March 2017

This business was fantastic. We didn't actually go to the Snorkel Shop, they came to us. I was planning my visit to Playa del Carmen and doing as much online in the states as I could before I actually got to Mexico. I found the Shop on TripAdvisor and was impressed by the fantastic reviews they had received. After looking... More 

Helpful?
1 Thank jtbeaudette
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear jtbeaudette, It is great to hear you praise our guides and I am glad you enjoyed your tour with us. It truly is beautiful and I hope you will come with us in the near future. Thank you for writing such a detailed review. Sincerely Graham More 

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Arlington, Minnesota
11 months ago
Tulsa, Oklahoma
over a year ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?