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Phantom Divers

#52 of 239 Boat Tours & Water Sports in Playa del Carmen Features Animals
1 Era. Ave. Norte #238_ Por Calle 14, Playa del Carmen 77710, Mexico
+52 984 879 3988
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Review Highlights
Great Dive Experience

My wife and I had a fantastic time diving while in Mexico. We stayed in Riviera Maya and booked... read more

Reviewed 5 days ago
psparker
,
Old Lyme, Connecticut
Did my Open Water certification

Had a great time! was a last minute decision they were able to accommodate, got my open water in 3... read more

Reviewed 4 weeks ago
Ainara08
,
Muscat, Oman
Read all 546 reviews
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PHANTOM DIVERS is a full service PADI DIVE CENTRE located in Playa del Carmen (Riviera Maya) Mexico since 1983. We offer: Scuba Diving Courses, Cavern Diving, SHARK DIVING SPECIALIST, Cozumel diving, Reef Diving, Wreck and Night Diving. Our multilingual local instructors will help you discover the Mexican Caribbean wonders in a safe and fun way. We also offer scuba instruction for children, we welcome all agencies like: PADI, NAUI, SSI, IANTD,TDI. When diving with Phantom Divers, besides having a good time you will also help conservation, since Phantom Divers supports several ONG'S, participating in conservational projects.
  • Excellent72%
  • Very good16%
  • Average4%
  • Poor3%
  • Terrible5%
Travellers talk about
“bull sharks” (43 reviews)
“dive master” (61 reviews)
“dive shop” (49 reviews)
Closed Now
All hours
Hours Today: 08:00 - 20:00
LOCATION
1 Era. Ave. Norte #238_ Por Calle 14, Playa del Carmen 77710, Mexico
CONTACT
Website
+52 984 879 3988

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Reviews (546)
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1 - 10 of 546 reviews

Reviewed 5 days ago

My wife and I had a fantastic time diving while in Mexico. We stayed in Riviera Maya and booked everything through Phantom Divers. We did a two tank dive out of Playa del Carmen with three divers and two dive masters to a great wreck...More

Thank psparker
Reviewed 4 weeks ago

Had a great time! was a last minute decision they were able to accommodate, got my open water in 3 or 4 days! Dive masters and staff were extremely friendly and nice, felt like home! Would def go back and get another certification!More

Thank Ainara08
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola Ainara08, Thank you for choosing Phantom Divers to complete your open water certification. As you know we have amazing dive sites and weather conditions for diving and we are so glad to sharing it with you. Looking forward to diving with you. THE PHANTOM...More

Reviewed 18 May 2017 via mobile

My husband booked the Cozumel diving and snorkeling tour for our family. We were told we need to get to the shop by 9. We woke up and rushed out there. There was one person sitting there, no one was there. Her job was to...More

2  Thank vipashi
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola vipashi, Please accept our most sincere apologies for all this situation. We are so sorry to know al what happend, thank you so much for sharing this experience because help us to improve our services everyday. Best regards, THE PHANTOM DIVERS TEAM

Reviewed 20 April 2017

This was the second time I used Phatom Diver shop during my vacations to Playa del Carmen. Highly recommend using Phatom Dive shop the whole team from signing up for the dive, the boat crew and Dive Master made the dives a totally awesome experience....More

Thank zadrat
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola zadrat, Thank you for diving with us one more time. Knowing that we are doing it well and that you come back help us to offer our best everyday. Looking forward to diving with you again! THE PHANTOM DIVERS TEAM

Reviewed 31 March 2017

5 days of the most amazing Scuba Diving. Each dive was unique: Playa del Carmen, Bull Shark Dive, Various Cenotes, Cozumel... Insane! Due to weather conditions, my plan was moved around, but their recommendations worked perfectly and I was more than happy with all my...More

Thank Alex A
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola Alex A, Thank you so mucho for your comments. We really appreciate it, we love to share our passion and to show everyone the best dive sites in the area.. and we have more so we hope you can visit us again soon!! Looking...More

Reviewed 26 March 2017

My husband and I were the only two doing the cenote dive and they sent us with a wonderful guide who talked us through the process of diving in the cavern including following the yellow rope that would guide us through the cave. The dives...More

Thank KellieW514
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola KellieW514, Thank you for your comments. We are so glad to know you had a great time in the Cenotes and that you had the opportunity to experience the Shark Encounter. Looking forward to diving with you again! THE PHANTOM DIVERS TEAM

Reviewed 25 March 2017

Scheduled my PADI certification and went through all the classes and testing here. The price was great and so was the instruction. Highly recommend,.More

Thank Elle J
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola Elle J, Thank you for choosing Phantom Divers to get certified. As you know we do have great dive sites and weather conditions to start diving and we are so glad you enjoyed it. Looking forward to diving with you again. THE PHANTOM DIVERS...More

Reviewed 17 March 2017

We were 2 divers who followed a referral from Vidanta Vacations and booked a cenote dive (2 tanks). The check-in was the first sign of trouble: they opened late and no one checked our certification or asked for our waivers. We then left for Taj...More

1  Thank Gary L
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola Gary L, Please accept our most sincere apologies for this situation. Thank you for your comments, please be sure that we will do our best every day to avoid this misunderstandings and offer the best service always. Best regards, THE PHANTOM DIVERS TEAM

Reviewed 16 March 2017

Booked Bull Shark Encounter for Monday March 6. Stated in the booking we would be coming in by ferry from Cozumel. Received an email asking for a deposit. Arrived at shop March 6. Informed by 2 employees that the dive was cancelled due to weather....More

Thank kilroy63
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola killroy63, Please accept our most sincere apologies for what happened. Unfortunately when the weather conditions are not good we cannot do our dives, and we are so sorry that you received the email that we sent you to let you know about the weather...More

Reviewed 14 March 2017

LOVED the experience here, the shop was friendly and prompt with our time. I had a friend doing a discover scuba with me and our dive master Adam was awesome with her. He explained the importance of different diving aspects instead of the usual run...More

Thank Cara O
Jorge L, Manager at Phantom Divers, responded to this reviewResponded 1 week ago

Hola Cara O, Wow! thank you so much for sharing your experience. We are so glad to know you had a great time and please come back, we have amazing dive sites around the area that we want to show you. Greetings from Playa del...More

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