Rio Secreto

Rio Secreto, Playa del Carmen: Hours, Address, Rio Secreto Reviews: 4.5/5

Rio Secreto
4.5
8:00 AM - 3:00 PM
Monday
8:00 AM - 3:00 PM
Tuesday
8:00 AM - 3:00 PM
Wednesday
8:00 AM - 3:00 PM
Thursday
8:00 AM - 3:00 PM
Friday
8:00 AM - 3:00 PM
Saturday
8:00 AM - 3:00 PM
Sunday
8:00 AM - 3:00 PM
About
Mexico reveals its newly-discovered underground river: Very few places in the world boast conditions that make it possible to witness the extraordinary beauty of an underground river. Rio Secreto is a fantastic journey into a unique system of underground rivers and ancient caverns that reveals both the astonishing interaction of time within the interior of our planet and the miraculous existence of our lives. Come and experience this magical journey with us on your next vacations in Mexico.
Suggested duration
2-3 hours
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Admission tickets
from ₹5,968.94
All you need to step foot in the door.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Rio Secreto
Popular mentions

4.5
8,643 reviews
Excellent
6,921
Very good
1,291
Average
266
Poor
85
Terrible
80

LUOPX
Gainesville, GA93 contributions
A Must Do!
By far, the best activity or excursion you can do when on vacay here. We went on a day we knew it would be rainy and it was perfect. We also did the Plus package which is a great deal—rappelling part wasn’t scary like many think. We had Cassandra as tour guide and she was superb, excellent English and a real sweet personality.
Written 23 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rosie R
1 contribution
Amazing!!
Sep 2021
Amazing!! We were a group of 12 from all ages from 3 years of age to 73 and let me tell you we wouldn't have had such a great experience if it wasn't for our tour guide CECI! She made everyone feel safe and provided us with so much information of this gem, Rio Secreto. The pictures don't do justice, its a must see!
Written 22 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brad
Albuquerque, NM195 contributions
Out of this World!
Sep 2021 • Couples
Wow. Talk about awesome. We did the Privilege tour. It was four of us, a guide, and our own photographer that followed us the whole way.

About three hours in the cave and private lunch. While in the caves we didn’t see a single person beyond our group.

The place was gorgeous and an extremely fun activity. In and out of the water. Swimming, crawling, floating, spelunking.

They provided wet suits and water shoes.

Would recommend a visit independent of the tour you choose.
Written 16 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello darbjustic! Thanks for coming to our nature reserve, we're so glad that you were happy during the tour, we hope to see you again in the future. Greetings!
Written 21 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Prashant K
2 contributions
Amazing experience
Sep 2021
Rio Secreto was a fantastic experience. The tour guide, Danny G, was very helpful and passionate about conservation. The caverns and the natural formations are just amazing. Must visit if you are in Cancun.

The only dampener is the exorbitant price for pictures. You are not allowed to bring your camera to the caverns for valid reasons, but if the pricing is reasonable, more people will buy and share. A picture on social media will do more than one time $$ you may extract from the tourist in today's digital/ social world.
Written 15 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello 636prashantk. Thank you so much for your comment. We are very happy to know that you've enjoyed the tour and the company of our guide. The proceeds of our photography project help us to preserve more than 150 hectares of jungle, which are home of more than 150 different species, as well as contribute to our associations "Jaguar Wildlife Center", that helps wild species that have been affected by the urban growth and "Centinelas del Agua" that promotes the care and conservation of water. We are committed to preserve this nature reserve, so people can continue to witness natures' gifts. We look forward to your next visit. Greetings!
Written 21 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ian Z
4 contributions
100% loved the caves.
We had an amazing time. Excellent guide. Very knowledgeable but also knew when to just let the silence of the moment happen.
Written 12 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Ian Z! Thank you so much for your comment. We are very happy to know that you enjoyed the tour. We are committed to preserve this nature reserve, so people can continue to witness natures' gifts. We look forward to your next visit.
Written 21 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Petra C
Zofingen, Switzerland62 contributions
Cameras not aloud, but we could buy bad pictures of us taken by a camera man that came with us
Jul 2021
I liked the Rio Secreto tour actually very much, but you are not aloud to take a camera along.
I thought, that is ok, because there was a photographer coming along with us. One that should know how to take pictures.

And well there is the huge disappointment. At the end we could buy the pictures for a very high price, but the pictures were actually really bad. Nothing in compared to the pictures you see here on this website. Maybe we just had a bad photographer. But it was very annoying to get bad pictures at the end of the tour.
Written 9 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Petra C Thank you very much for your opinion, it helps us to improve continuously. We will turn it over to the corresponding department. We are pleased to know that you enjoyed the tour and the company of our guide. We look forward to your visit again. Greetings!
Written 21 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Andrea B
New Jersey5 contributions
Incredible experience/tour!
Aug 2021
The cenote tour was beautiful!! Thanks to Gabriel, our guide, and Lucio, the photographer for making it such a great experience. The entire place is so nice and well kept, including the facilities; and the buffet lunch was delicious. I was very hesitant about the buffet from some reviews I read but it was really good. You cannot take your phone on the tour, and honestly, it wasn't an issue at all for us. It allowed us to enjoy the cenote more without worrying about snapping pictures and videos. Lucio did a great job with the pictures he took and we ended up purchasing the entire package. IMO, paying the photos was worth it based off this incredible experience. 10/10 recommend this tour!
Written 7 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello abetaca330! Thank you so much for your wonderful review. We are glad that Gabriel and Lucio left such a positive impression and that he helped make your time with us so unforgettable. Glad you had a great time with us. We hope you will come to visit us again sometime
Written 21 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Maria C
4 contributions
A must do!
Aug 2021
Amazing tour. Cenote was beautiful. Our tour guide, Gabriel was great. Lucio took amazing pictures. Site was very clean. The food at the end of the tour was delicious and authentic. Would do it again.
Written 7 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello mariacP3100OG! Thanks for coming to our nature reserve, we're so glad that you were happy during the tour, we hope to see you again in the future. Greetings!
Written 21 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Julia H
Atlanta, GA6 contributions
You have to see it to believe it
Aug 2021
This is one of the coolest things I've ever done while on vacation. I sort of knew what I was getting myself into from the photos, reviews, etc., but you really have to see it to believe it - pictures don't do it justice! Our guide, Stephanie, was knowledgeable, witty, and charming. Her anecdotes and trivia made the experience so much more meaningful! The Mayan ceremony before entering the cenote, the moment of silence in the darkness, and the small group sizes made this experience absolutely exceptional. I have so much more respect for this land and I feel like I learned a lot. Plus, it was just a really fun physical activity! Where else can you hike in a wetsuit and swim in a head lamp?! The transportation was a little bumpy and the photos were just okay, but still worth it. The food afterwards exceeded my expectations and overall it was just a really well-done excursion.
Written 5 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello JuliaElizabeth42 Thank you very much for your comment. We are pleased to know that she enjoyed the tour and the company of our guide, Stephanie. We hope you visit us again.
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kay M
4 contributions
Amazing!
Sep 2021 • Couples
One of the best thing we did so far in Cancun. Sara was our tour guide, she is friendly, funny, very safe, and very caring. She took care of everyone and make sure we had fun and safe. We highly recommend this activity. The site is very clean. The underground cenote is amazing. The dry cave is beautiful, and I am afraid of high so never did anything like zipping or rappelling, but they made me feel very safe and confident that I did it. It was life changing.
Written 3 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi MessiKids! Thank you for sharing your thoughts with us. We are committed to preserve this nature reserve, so people can continue to witness natures' gifts. We look forward to your next visit. Greetings!
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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