Merida Elite
Merida Elite
5
9:00 AM - 1:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 1:00 PM
Sunday
9:00 AM - 1:00 PM
About
Merida Elite offers private tours to the main attractions from the Mayan Culture and nearby attractions. We have tours to Chichen Itza, Ek Balam, Cenotes, Izamal, Rio Lagartos, Merida City, Valladolid, Celestun, Uxmal among others
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
5.0
75 reviews
Excellent
73
Very good
0
Average
0
Poor
2
Terrible
0
Woody84109
51 contributions
Nov 2019
We spent 4 days with our guide Pepe and our operator Gilberto. Traveling with youngish kids. We couldn't have been more pleased with our experience. We felt so safe and taken care of the entire time. Gilberto was an extremely safe driver - he was always alert and attentive. It sort of wins you over when you come back to the van after walking the ruins to find Gilberto with a tray of ice cold clothes soaked in mint oil. Man that was a treat.
As near as I can tell, Pepe is basically the godfather of tour guides in the Yucatan. It didn't matter where we were, everyone other guide knew him. "Hey Pepe!" we heard at every site. He was very knowledgeable. I loved the even manner in which he presented everything - the balance of different viewpoints on what is known and what is a guess. He also was very attentive to my children. He kept the tour moving at times they were losing interest.
Can't say enough nice things.
We hit Chichen Itza, Celestun, Uxmal, and Mayopan as well as 3 great cenotes. They also drove us all the way back to Cancun.
First class all the way. You'll be happy using Merida Elite.
As near as I can tell, Pepe is basically the godfather of tour guides in the Yucatan. It didn't matter where we were, everyone other guide knew him. "Hey Pepe!" we heard at every site. He was very knowledgeable. I loved the even manner in which he presented everything - the balance of different viewpoints on what is known and what is a guess. He also was very attentive to my children. He kept the tour moving at times they were losing interest.
Can't say enough nice things.
We hit Chichen Itza, Celestun, Uxmal, and Mayopan as well as 3 great cenotes. They also drove us all the way back to Cancun.
First class all the way. You'll be happy using Merida Elite.
Written 1 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Woody84109,
On behalf of Pepe, Gilberto and all our Merida Elite team we want to thank you for providing us your confidence and for choosing us as your travel agency. We are so glad for your kind words, this is the best reward for us!
We hope to see you soon again.
Written 6 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rosy_path
Kuwait City, Kuwait221 contributions
Feb 2020
We booked airport transfer and guided tour service to the most important landmark in Mexico “Chichen Itza historical attraction” with Merida Elite travel agent and we were very satisfied with their excellent arrangement and communication process. Our guide tour in Chicen Itza was Mr. Hugo Lizama and he did great job in explaining all the historical background of this amazing site. Moreover, he showed us lots of unique photos to demonstrate valuable information about archaeological site and Mayan practices which we never got to know before. He was such a knowledgeable and enjoyable guide that made our 2 hours’ drive to Tulum on the way back so amusing and interesting and definitely he enriched our knowledge so much in this trip. Additionally, we would like to acknowledge Mr. Alejandro (Alex) for his excellent driving service and skills to handle our transfer logistics.
Written 12 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello QueenWM,
On behalf Hugo Lizama and Alejandro (Alex) we want to thank you for choosing us as your best travel agency and for your amazing review, thank you again.
Written 17 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike G
Providence, RI5,599 contributions
Mar 2020 • Couples
We were referred to Merida Elite by the firm managing our vrbo rental. Our tour to Chichen Itza - Victor our guide and Alex the driver- was excellent and we will also use the company to take us to Cancun to fly out (they were willing to be very flexible regarding at stop to see Valladolid on the way). Because we were doing several trips with them Alex picked us up at the airport for free and even helped with the initial super market run.
As I said - very helpful. Really good service.
As I said - very helpful. Really good service.
Written 7 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello mgerhardt,
On behalf Victor, Alex and all our team we want to thank you for providing us your confidence and for choosing us as your travel agency and for your feedback! We hope to see you soon again!
Written 10 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jo-Ann G
Varney, Canada613 contributions
Dec 2022
We travelled to Mexico from Canada at the end of November, 2022. Prior to our arrival, I had arranged 2 transportation services with Merida Elite. December 1st was a pickup from Hacienda Sotuta de Peon (45 minutes outside of Merida), to be dropped off at Casa dos Lirios bed & breakfast in Merida. December 13th was a pickup from Casa del Maya bed & breakfast in Merida to go to the Merida airport.
Both drives were excellent. Our first driver, Abraham was a younger gentleman, whom was very friendly, upbeat and spoke pretty good English. Our second driver was an older gentleman, Benito, whom was also very polite, and although he did not speak much English, he was able to still try to converse and point out some local landmarks on our trip to the airport. I also have to commend Benito because the road in front of our bed & breakfast was being paved. He parked the shuttle 3 blocks over, walked to the doorway, carried my suitcase all the way back to the shuttle and was so good-natured about all the trouble.
A special shout out also to Gabriel Montalvo, the manager, answering all my questions before, during, and after booking - including a time change for our last pickup to be at the airport earlier - he was patient and so very helpful!
Everything about Merida Elite is professional, the shuttles are clean, service is wonderful and I definitely recommend them as a trustworthy transportation option.
Both drives were excellent. Our first driver, Abraham was a younger gentleman, whom was very friendly, upbeat and spoke pretty good English. Our second driver was an older gentleman, Benito, whom was also very polite, and although he did not speak much English, he was able to still try to converse and point out some local landmarks on our trip to the airport. I also have to commend Benito because the road in front of our bed & breakfast was being paved. He parked the shuttle 3 blocks over, walked to the doorway, carried my suitcase all the way back to the shuttle and was so good-natured about all the trouble.
A special shout out also to Gabriel Montalvo, the manager, answering all my questions before, during, and after booking - including a time change for our last pickup to be at the airport earlier - he was patient and so very helpful!
Everything about Merida Elite is professional, the shuttles are clean, service is wonderful and I definitely recommend them as a trustworthy transportation option.
Written 28 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jo-Ann,
On behalf of Abraham, Benito, Gabriel and all our Merida Elite team we want to thank you so much for your kind words.
We truly are glad you enjoyed it!
Also, we will let all of them know about your feedback, because we are sure they will love to hear it.
Thank you for your preference and for giving us the opportunity to be part of your experience.
Merida Elite Team,
Amazing Places!
Written 28 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NorthMIMom
Traverse City, MI187 contributions
Mar 2022
My family recently visited Mérida and decided to let someone else do the driving this time. We booked three private tours as well as airport transfers. We chose 1) Uxmal, Kabah & Choco Museum 2) Ek Balam & Cenote 3) Celestún.
First, Gabriel Montalvo in the office was a huge help. I appreciate how easy it was to have preliminary questions answered, schedule tours and make payments. Great communication and follow up. I also liked how he scheduled our tours, so that we had a free day in between each of the tour days.
Our driver Alex (Alejandro) was so nice. He was very friendly and I was able to practice my Spanish with him—a great guy and a great driver. The van was always clean and we are so glad it had air conditioning. Alex always had the cooler stocked with water for us (other drinks, too, but we just drank lots of water). My kids appreciated the snacks and we all loved the cool, refreshing towels that Alex had for us after being out in the hot weather—that was such a nice touch.
Our guide Pepe (José Maria Osorio) was wonderful. My husband and children do not speak Spanish, and Pepe’s English is excellent. He is extremely knowledgeable and we learned a lot with him. We had some interesting conversations and he made some great recommendations (restaurants and other things to do in Merida). Pepe was also understanding if the kids (9 & 13) were tired or not feeling well—he was happy to make changes for us if we needed. He also was happy to take some photos of our family, too, which I appreciate.
It was also very nice to have the van to ourselves— private tours for just our family. This was our first vacation since Covid started, and this was a nice, safe way to travel.
First, Gabriel Montalvo in the office was a huge help. I appreciate how easy it was to have preliminary questions answered, schedule tours and make payments. Great communication and follow up. I also liked how he scheduled our tours, so that we had a free day in between each of the tour days.
Our driver Alex (Alejandro) was so nice. He was very friendly and I was able to practice my Spanish with him—a great guy and a great driver. The van was always clean and we are so glad it had air conditioning. Alex always had the cooler stocked with water for us (other drinks, too, but we just drank lots of water). My kids appreciated the snacks and we all loved the cool, refreshing towels that Alex had for us after being out in the hot weather—that was such a nice touch.
Our guide Pepe (José Maria Osorio) was wonderful. My husband and children do not speak Spanish, and Pepe’s English is excellent. He is extremely knowledgeable and we learned a lot with him. We had some interesting conversations and he made some great recommendations (restaurants and other things to do in Merida). Pepe was also understanding if the kids (9 & 13) were tired or not feeling well—he was happy to make changes for us if we needed. He also was happy to take some photos of our family, too, which I appreciate.
It was also very nice to have the van to ourselves— private tours for just our family. This was our first vacation since Covid started, and this was a nice, safe way to travel.
Written 17 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane G
10 contributions
Apr 2022 • Friends
While in Merida, our group of four friends enjoyed two private day trips. One to Campeche and the second to Celestun. We were lucky enough to have the services of driver, Abraham and guide, Vicente. I had used their service on a previous visit, so was thrilled they were both available this trip. Abraham is a skilled, courteous driver, while Vicente is an exceptional, and very knowledgeable guide. I highly recommend them both. Working online with Merida Elite to schedule these private tours was super-easy. I was able to make all arrangements prior to arriving in Mexico. The vans were clean, spacious and comfortable. The added touch of cold beverages and snacks onboard was great, particularly in Yucatacan heat! Two in our party had some mobility issues and Abraham & Vicente did everything possible to ensure comfort.
Written 22 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Diane,
On behalf Vicente, Abraham and all our Merida Elite team we want to thank you so much for your kind words.
We are glad you enjoyed it! Thank you for choosing us as your best travel agency, for your confidence and for your feedback too! We hope to see you soon again!
Merida Elite Team,
Amazing Places!
Written 11 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chopchop21
Sydney, Australia115 contributions
Jan 2020
Used Merida elite for an airport transfer to our hotel reasonably priced. Excellent service, easy to book online, driver was waiting for us at the airport and their vehicle was new and clean. Highly recommend them!
Written 13 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Chopchop21,
Thank you for providing us your confidence and for choosing us as your travel agency. We hope to see you soon again!
Thank you so much for rating us.
Written 20 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arvid N
2 contributions
Mar 2023 • Couples
Vicento was the greatest tour guide ever. Extremely knowledgeable and so friendly and engaged with us. We learned a great deal about the social, political, economic , agricultural, and geologic history of the area - I even got recommendations for a documentary and books I’ve purchased.
He and his driver Alex thought of everything to make us comfortable. They told us when we started the trip that they had a cooler of beverages for us - sodas, waters, and beer - as well as snacks. After the tour of Chichen Itza, Allen greet us with cold towels infused with essential oils of mint. The lunch at the denote was included in the price of the tour (which was not the case with our tour the next day through a different company).
I would tour with them again in a heartbeat. My only regret is that we didn’t tip them more!
He and his driver Alex thought of everything to make us comfortable. They told us when we started the trip that they had a cooler of beverages for us - sodas, waters, and beer - as well as snacks. After the tour of Chichen Itza, Allen greet us with cold towels infused with essential oils of mint. The lunch at the denote was included in the price of the tour (which was not the case with our tour the next day through a different company).
I would tour with them again in a heartbeat. My only regret is that we didn’t tip them more!
Written 18 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Verde304
Hartford, CT5 contributions
Mar 2019 • Friends
Merida Elite provided tour and airport transfer services for me and a group of family and friends visiting Merida. Drivers "David" and "Ibrahim" were extremely professional, courteous and accomodating. While reservations were made through rental property concierge service, we were delighted to see familiar faces. Vehicles were clean and comfortable. The "extra touches" of cold beverages, snacks and cold cloths were most welcome after time in the Yucatacan heat. the contracted guides were exceptional.
Written 6 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Verde304,
On befalf David, Ibrahim and all Merida Elite Team we want to thank you so much for your kind words and we truly are glad you enjoyed it!
Written 8 April 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janenessaita
Chippewa Falls, WI2 contributions
Feb 2023
Look! I have to admit I was worried when I booked this tour because there were only 9 reviews but this tour was so so good! Everything I read said to get a private tour because there is SO MUCH at Chichen Itza and you need the time there. It was worth it!
Vincente knew so much!! He was a fantastic tour guide. He was so patient with our group. There were 4 of us. He answered all of our questions and anticipated our needs. He waited when we talked to the vendors at Chichen Itza, or when we needed to use the bathroom...etc. He had drinks and snacks on hand for us. Alex the driver was also fantastic. After getting very hot walking around Chichen Itza Alex was waiting for us with chilled towels to get cool. The Cenote was incredible as well. I highly recommend this tour!
Vincente knew so much!! He was a fantastic tour guide. He was so patient with our group. There were 4 of us. He answered all of our questions and anticipated our needs. He waited when we talked to the vendors at Chichen Itza, or when we needed to use the bathroom...etc. He had drinks and snacks on hand for us. Alex the driver was also fantastic. After getting very hot walking around Chichen Itza Alex was waiting for us with chilled towels to get cool. The Cenote was incredible as well. I highly recommend this tour!
Written 1 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quiero ir a playa san benito
Partir 12 del dia
Retornar 11pm
Precio?
Somos 5pax
Abril 17
Written 28 March 2019
Hola Chichibas M,
Agradecemos tu interés ¿Puedes por favor proporcionarnos un correo electrónico en el que podamos enviarte la información que solicitas?
Written 15 April 2019
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