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Scuba Shack Cozumel

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Scuba Shack Cozumel
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  • Excellent92%
  • Very good5%
  • Average0%
  • Poor1%
  • Terrible2%
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“dive shop”(14 reviews)
“dive master”(16 reviews)
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Carr. Costera Sur Km 3.5 # 2, Cozumel 77600, Mexico
+52 987 872 4240
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Reviews (86)
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All reviews dive shop dive master grand park royal small fast boats dive sites surface interval punta langosta safety oriented this past week the reefs lobster great diving these guys night dive cruise ship nurse sharks diving experience
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1 - 10 of 82 reviews
Reviewed 2 weeks ago

Making reservations was easy. Ruth responded promptly via email and gave me all the info I needed. The equipment was in good repair and they will set up your weight belt. Willie at the counter was helpful and pleasant to deal with. Shout out to...More

Date of experience: November 2018
Thank Axcen28
Reviewed 3 weeks ago

Excellent friendly dive centre, Augusto was an a very good teacher - coaching well with clear instructions. The dives were spectacular on the beautiful local reefs. Fast boat to get to the dives.

Date of experience: November 2018
Thank Jules2906
Reviewed 4 weeks ago via mobile

Excellent DMs and boat captains. Quaint hotel accommodations were clean and comfortable. Will definitely return

Date of experience: October 2018
Thank Climber429756
Reviewed 7 November 2018

My husband and I dove with Roberta's for our two weeks there Roberta keeps you informed with much information before you even leave home.We arrived late in the evening and she had someone there to meet us..We were treated well and our dive guides and...More

Date of experience: May 2018
1  Thank Jan L
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 9 November 2018

Thanks so much for your kind words Jan. We are thrilled that your vacation was everything that you espected. We strive to insure that it is all that and more. We look forward to seeing you again ... hopefully in the very near future. Happy...More

Reviewed 20 September 2018 via mobile

My wife and i visited roberta's scuba shack for an open water course and we must say it was a delight. Roth was very helpful from the beginning and willy set everything with great proffesionalty. Our guide was luis (ask for him cause he is...More

Date of experience: September 2018
Thank Lior N
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 25 September 2018

Hi Lior - I am thrilled that you enjoyed your experience with us and Luis. We strive to make your vacation worry free, as well as your diving. Safety and customer satisfaction is key. We hope to see you both here again soon for some...More

Reviewed 17 September 2018

My husband and I stopped in Cozumel on a cruise and booked a two-tank dive. Ruth was very responsive and gave detailed instructions on how to get to the dive shop. It was about a 10 minute taxi ride from Punta Langosta pier. The taxi...More

Date of experience: September 2018
Thank Dulchae
Reviewed 5 September 2018 via mobile

Me and my family had a great time scuba diving and snorkeling from the same boat while in Cozumel on a cruise. They were a great company to deal with and very accommodating. They exceeded our expectations.

Date of experience: August 2018
Thank electricman2018
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 6 September 2018

Thank you so much for your wonderful review. We strive to exceed our customers expectations. And we hope to see you here again soon !

Reviewed 15 July 2018

We booked a 6 dives package with Roberta's Scuba Shack when we planned our trip to Cozumel. Roberta contacted us ahead of time, explained the different options we had - very detailed welcoming email - and confirmed our booking. After we got interested in the...More

Date of experience: July 2018
Thank Mehdi-Sebbane
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 17 July 2018

WOW - Mehdi - thank you so much for the review. We are thrilled that your vacation was so easy - that is what a vacation is all about right?? Enjoying your time off. We hope that you both will come back again soon. The...More

Reviewed 25 June 2018 via mobile

We visited Roberta’s Scuba Shack on a family vacation. Only one family member is Scuba certified, so he booked a two tank boat dive. The other four of us signed up for the Into to Scuba Diving class. Our instructor, Luis, was absolutely wonderful. My...More

Date of experience: June 2018
Thank N7602CGdonalds
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 27 June 2018

Hi Donald - So glad that the whole family had a great time! Customer satisfaction is our main priority. As well as getting new divers certified. So we hope that you will be back with us to get them all certified ! Thank you for...More

Reviewed 4 June 2018 via mobile

Used Roberta's Scuba Shack and had a great time diving. Everyone was very helpful. Our dive master and boat captain were awsome! I would recommend these guys. I came with Royal Caribbean and booked this dive myself. No issues getting back to the ship. Use...More

Date of experience: May 2018
Thank s181211
Roberta C, Owner at Scuba Shack Cozumel, responded to this reviewResponded 7 June 2018

Hi Fred - So glad you enjoyed your experience with us ! We look forward to taking you diving again nreally soon !

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Questions & Answers
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John D
12 December 2016|
AnswerShow all 2 answers
Response from Roberta C | Property representative |
Hi there. Thanks for reaching out to find us. We are located ONLY in the south hotel zone. I am sorry to say that the Scuba Shack in town in not associated with us. It is my es husband, trying to steal business by using... More
Mary W
15 May 2016|
AnswerShow all 2 answers
Response from rdsoutdoors | Reviewed this property |
Hey the owner of the Scuba Shack is Reberta and she dose have rooms across the street to stay in send her a message and she will be happy to help you out.