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Dive Paradise

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602 Avenida Rafael Melgar, Cozumel 77600, Mexico
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Review Highlights
Recommended

Competent, enthusiastic dive masters. Fast boats with small groups. No drama, no problems. Emilio... read more

Reviewed 3 days ago
DanA8252015
,
Houston, Texas
via mobile
Great diving, hire a private DM

This was our first trip to Cozumel, and first time drift diving. The communications with Dive... read more

Reviewed 18 April 2018
Nick R
via mobile
Read all 449 reviews
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Traveller Overview
  • Excellent65%
  • Very good17%
  • Average8%
  • Poor6%
  • Terrible4%
Travellers talk about
“fast boat”(42 reviews)
“villa blanca”(10 reviews)
About
PADI 5 Star Resort Dive Shop. SCUBA diving trips, continuing certifications, dive instruction and FUN in Cozumel, MX. Come see why we are #1 in Cozumel!
Open Now
Hours Today: 8:00 AM - 9:00 PM
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Suggested duration: More than 3 hours
Contact
602 Avenida Rafael Melgar, Cozumel 77600, Mexico
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JPMiles / Payback Arrow
Reviews (449)
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All reviews
"fast boat"
in 42 reviews
"hotel barracuda"
in 11 reviews
"villa blanca"
in 10 reviews
"rinse tanks"
in 9 reviews
"great diving"
in 25 reviews
"boat crew"
in 16 reviews
"rental gear"
in 11 reviews
"the reefs"
in 22 reviews
"these guys"
in 18 reviews
"great trip"
in 11 reviews
"nurse sharks"
in 12 reviews
"safety stop"
in 5 reviews
"marine life"
in 12 reviews
"surface interval"
in 7 reviews
"fish"
in 20 reviews
"octopus"
in 9 reviews
"dp"
in 38 reviews
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1 - 10 of 419 reviews

Reviewed 3 days ago via mobile

Competent, enthusiastic dive masters. Fast boats with small groups. No drama, no problems. Emilio is great. Margarita also set us up a private snorkel trip and a rent car. Good people.

Thank DanA8252015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018 via mobile

This was our first trip to Cozumel, and first time drift diving. The communications with Dive Paradise prior to our trip were great, and they answered all our inquiries promptly. We stayed at Hotel Cozumel, so we used the beachside facility which was very convenient....More

Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

Dive master: Our dive master on our dives was humorous and good at pointing out critters. We had three new divers in our group and he made sure they were taken care of and safe throughout the two days of diving. Dive Shop: The rinse...More

1  Thank Clancy4925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 15 March 2018

The owner Apple has passed and really no one can fill her shoes. But the staff, boat captions and dive masters are top notch. Fast boats are my choice here but the have so many options. Shout out to Lucy at the main store. Gorio...More

1  Thank George N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded 16 March 2018

George, reviews like this make our day. You are so right that nobody will ever be able to fill Apple's shoes, but our staff carries on her legacy each day by doing everything we can to make our divers happy. We will continue to make...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

Dive Paradise is still the same great place. We have been diving with them for almost ten years and they have the best service. Their dive masters know the reefs well and know where to find the wildlife.

1  Thank JoeTheDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded 13 March 2018

Thanks so much for taking the time to give us a review. When our divers are happy, we are happy! So glad you enjoyed your dives with us and we look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

Great time, our Dive Masters Emilio and Juan were awesome!!! Captains and crew also fantastic. Very fun and professional. Angel at the dive shop was also great. Zero complaints after a 16 dive week!!!

Thank Bob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded 6 March 2018

Thank you for sharing your experience, Bob. We are so happy to hear that you were pleased with everything! Thanks for your business and we look forward to serving you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2018

Whether you are new or experienced diver you will love this shop who wants to give you a memorable and safe experience. Drift diving can be challenging but Rita Grajales and her team are amazing in providing you with lots of support to make the...More

Thank _dmarven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018 via mobile

I work on on Cruiseships and I dive in carribean alot, Dive Paradise was one of the best daving ever ,The Horseshoe Palancar was spectacular ,colorful, breathtaking. . The crew friendly ,fun and knowledgeable. Highly recommended. I'm comming back to cozumel so I will visit...More

Thank Tomek V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded 25 February 2018

Tomek, Thank you so much for taking the time to share your experience. We hope to give you many more spectacular Cozumel dives in the future. Welcome to the Dive Paradise family! See you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018

This dive shop is my favorite place to dive now. Shore dives are very easy to do here and wonderful employees are very helpful.More

Thank Paula R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded 22 February 2018

Paula, Thank you! We are so happy to hear that you enjoyed your visit. We think our shore diving is pretty great, too. Our staff loves to help our customers and it is wonderful to know that you experienced it first hand. Please come dive...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

I dove last week with Dive Paradise at their dive shop at Hotel Cozumel, where we rented, with friends, a fast dive boat. I was very pleased with the excellent dive master -Juan - and the dive boat captain”Smiley”. Both were extremely competent, very friendly...More

Thank Cristiana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded 18 February 2018

Thank you for taking the time to give us your feedback, Cristiana. We are thrilled that you had a wonderful experience diving with us. We think our staff is pretty great and are happy to hear that you agree. We look forward to diving with...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
tballard67
3 May 2017|
AnswerShow all 5 answers
Response from raymond h | Reviewed this property |
no whale sharks in this part of the island,but dive paradise can make you reservations ,it is closer to cancun,hobox,plus there is limited times the whale sharks appear,july august,and there is not diving its snorkeling
0
Votes
benitak2014
17 April 2017|
AnswerShow all 2 answers
Response from raymond h | Reviewed this property |
yes they do accomadate cruise lines but remember when they say they will doc at 9am boats leave at 8:30,it takes aboyt 1 1/2 hours to 2 hors to get out of your cruise liner,grab a taxi and get to the doc, so they d have one... More
0
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Beachtraveller613
25 February 2017|
Answer
Response from raymond h | Reviewed this property |
yes 01152-987-872-10-07
0
Votes
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