Van.Travel Cancun Mexico
Van.Travel Cancun Mexico
4.5
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 11:00 PM
Wednesday
8:00 AM - 11:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 11:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
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About
Van.Travel and CancunTransfers.com are official transportation lines of the Cancun International Airport, they are the commercial name of Van International Travel de Mexico SA de CV, a Mexican corporation based in Cancun, Mexico and registered in the Mexican Ministry of Tourism under the number 4013581.
Suggested duration
< 1 hour
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  • Ted P
    Madison, Wisconsin25 contributions
    Best Service, Integrity and Price!!!
    We travel to Playa del Carmen often. Over the past 15 years, we've been to PDC over two dozen times. We used Van.Travel (they used to be Cancun Transfers) for the past 14 years. Top to bottom, the best shuttle company in the Riviera Maya region. They are VERY honest, Reliable and have the most competitive, if not best rates of all shuttle companies. During our recent trip, a week ago, our driver was telling us that Van.Travel had been doing an awesome job during the pandemic, maintaining staff, honoring the wages and insurance payments and simply taking care of it's employees. Coincidentally, they've maintained the same drivers for the majority of the 14 years we've used them. They all know us, and greet us like Family each time we arrive and depart. Marcos, Fernando and crew do an amazing job, keep it up!! -The Peterson Family and Friends
    Visited November 2020
    Written 7 December 2020
  • peter h
    18 contributions
    Totally First Rate service
    I would recommend this Van Travel service to anyone. They were at at the airport as they said with a sign with my name. Now when you get to there airport there are like a hundred others so you do have to search to find them. I first was trapped coming out of the airport by sales people for tours. Once I realized I had to go outside to find them, I dropped out of that scam. This Van Service company is first rate. They are reasonably priced. They send you texts and emails. When I needed to change my travel time, I emailed them and got a response in like 10 minutes. I would use this company again in a heart beat.
    Thank you so much for sharing your experience with our service, we really appreciate that you have taken the time to write about it. It was a pleasure to serve you, we hope to serve you again in the future. We hope you have spent a great vacation in Mexico.
    Written 3 January 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2019
    Written 2 January 2020
  • Caitlin K
    1 contribution
    Fabulous!!
    My boyfriend and I travelled to Tulum from Vancouver Canada recently. We booked with Van Travel for a ride between Cancún airport and Tulum. They picked us up right on time and were friendly and accommodating. Very nice, comfy, clean vehicle with air conditioning. Big huge bonus points to our driver, Léo on the way back to the airport though! Oh my god what a guy! He was full of hilarious stories and local folklore, I almost wish the drive had taken longer so I could have heard more! A+ to Van Travel, A++++++ to Léo!
    Visited March 2023
    Travelled as a couple
    Written 5 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
96 reviews
Excellent
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Terrible
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Bea M
2 contributions
Sep 2023 • Family
Luis the chófer was very informative and puntual. The vehicle we were picked up in was spotless and super comfy!!!!
Written 23 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

R G
2 contributions
Jul 2023 • Family
I took my daughter on a trip to Cancun for her 16th Birthday. Along the way, I started pointing out to her what "good service" vs "excellent service" looks like. Both our pick-up and drop-off were great, but there is something about our hotel pick-up driver that stands out the most. We received a text from dispatch center letting us know why Leo may be late and our driver Leo Sosa was so apologetic about being 5 minutes late that I had to point out to my daughter that's why I was rushing her to be at the front on-time. To all the staff at Van Travel, Thank you for making the last part of our journey from Cancun a memorable one! As a return customer thank for for continue to provide us an excellent ride from and to CUN airport.

Robert
Houston, TX
Written 29 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jill C
1 contribution
May 2023 • Family
Blas was at the airport to greet us and confirmed our return trip and that he was picking up the rest of our party later that day. He was very reassuring and I felt very comfortable with him. Blas took us to the van where Rios then drove us to the hotel. On the return trip, Armando was waiting for us outside the hotel and got us to the airport quickly despite construction. The transfers went very smoothly and the gentlemen were all professional and pleasant. I would definitely use them again.
Written 14 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarcosB3546
We appreciate you taking the time to write about your experience. It has been a delight serving you. On future trips to Cancun, we expect to continue counting on your patronage. Muchas gracias :-)
Written 15 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ravenito
Charlotte, NC494 contributions
Jan 2023
Excellent service, flexible, appreciate them working with us. Had an issue where my arrival hotel cancelled on me at the last minute (literally as I was boarding my connecting flight to Cancun) so I booked something at the airport when I landed. They called and texted me when I landed to make sure I could find them and gave directions in case I needed them (I did). Once we found each other the driver was kind enough to drive us to the new hotel instead of the one I booked for. It was right next door but they could have made it a hassle or charged me extra and they didn't so I really appreciated that.

I used them for the transfer from the hotel back to the airport and that was fantastic as well. Both drivers were very kind, professional, on time (actually early), and got me where I needed to go safely. Will happily use again
Written 9 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarcosB3546
Thank you for taking the time to share your experience. It was a pleasure to assist you on your trip. Our crew is well-trained to give the greatest and most caring services to all of our valued clients, like you. We look forward to serving you again on your future vacation to Cancun.
Written 10 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LoveTheBeach
Guelph, Canada121 contributions
Feb 2023
We stayed at a condo in Playa Del Carmen and used Van.Travel for our return airport transfer. We have used Van.Travel in the past when staying at resorts as well. Just like our other trips Van.Travel provided excellent service for us. Great customer service was provided by Marco as always. Marcelino was our driver who picked us up at the airport and took us to the condo. Jose was our driver on the way back to the airport. Both drivers were great and on time, if not a few minutes early. The provided vans were very clean. We will certainly use Van.Travel again for our next trip in September.
Written 30 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarcosB3546
Thank you so much for sharing your experience with our service; it was a true pleasure to serve you as always. We are fortunate to have a team that looks after all of our valuable and loyal customers like you. Muchas gracias!
Written 31 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jollynyc
1 contribution
Mar 2023
I cannot say enough good things about these guys. We had to change our reservation time not once but three times and they still came through for us. Thank you!

Pros:
- clear and precise (bilingual) communications through email and text
- super clean vehicles with child seats ready and loaded
- amazing drivers (shout out to Leo who was incredibly kind and helpful and went the extra mile in helping us get through the security gate of the condo we were staying at)

Cons:
Nothing. Honestly, these guys actually give you faith in humankind again!
Written 28 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarcosB3546
Thank you for taking the time to share your experience. It was a pleasure to serve you, and we hope to continue doing so in the future. We've been fortunate to have Leo and other drivers working with us for the past ten years. Thank you a thousand times.
Written 30 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jaci O
1 contribution
Mar 2023 • Family
We had a great experience. Vehicles super nice and clean, very timely. Even though we were running late after waiting in line at the airport for a long time, they had a vehicle waiting and ready for us. Also Leo was an amazing driver and so nice to talk to!
Written 13 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarcosB3546
Thank you for sharing your experience; we appreciate you taking the time to write this review. We hope to continue serving you in the future.
Written 14 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Caitlin K
1 contribution
Mar 2023 • Couples
My boyfriend and I travelled to Tulum from Vancouver Canada recently. We booked with Van Travel for a ride between Cancún airport and Tulum. They picked us up right on time and were friendly and accommodating. Very nice, comfy, clean vehicle with air conditioning. Big huge bonus points to our driver, Léo on the way back to the airport though! Oh my god what a guy! He was full of hilarious stories and local folklore, I almost wish the drive had taken longer so I could have heard more! A+ to Van Travel, A++++++ to Léo!
Written 5 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kristine H
Brooklyn, NY1 contribution
Feb 2023 • Couples
Everything went smoothly for pick up at airport and hotel. I received a text from the company shortly after landing to let them know when to come. They sent a driver within 5 minutes and Luis was a sweetheart! His car was also very clean and he made the ride very enjoyable. They also arrived early to pick us up from the hotel to the airport. Will definitely book with vantravel again in the future!
Written 21 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Heather H
Lakewood, CO3 contributions
Nov 2022 • Family
Van Travel was amazing! Fantastic, kind and helpful drivers. They drove us for three separate trips and were early and eager to give us recommendations. Their cars were immaculate. We will only use them going forward
Written 26 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Van.Travel Cancun Mexico - All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

Frequently Asked Questions about Van.Travel Cancun Mexico

Van.Travel Cancun Mexico is open:
  • Tue - Wed 8:00 AM - 11:00 PM
  • Thu - Thu 8:00 AM - 10:00 PM
  • Fri - Fri 8:00 AM - 11:00 PM
  • Sat - Mon 8:00 AM - 10:00 PM