La Isla Shopping Village

La Isla Shopping Village, Cancun: Hours, Address, La Isla Shopping Village Reviews: 4.5/5

La Isla Shopping Village
4.5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
Suggested duration
More than 3 hours
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Popular mentions

4.5
10,829 reviews
Excellent
5,279
Very good
3,870
Average
1,356
Poor
193
Terrible
131

Globetrotter10079
Seattle, WA449 contributions
Bad Customer service
Sep 2021 • Family
I visited the Starbucks at La Isla shopping center. I order a tall Mexican chocolate Frappachino. I told her poquito for favor plus no whipped cream. She charged me extra for whipped cream plus a shot of espresso. Which I do not understand as I wanted very little coffee in the drink.
Written 15 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Hadie L
Dallas, TX47 contributions
We’ll be back to shop!
Aug 2021 • Couples
Wanted to shop and eat! So many great little places but wanted to enjoy the water most! We will be back soon!
Written 26 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Debbye M
Los Angeles, CA13 contributions
Tons of stores. Very disjointed and confusing.
Jul 2021
Maps/directories are not accurate. Mall is broken into several sections. Prices are higher than at the same stores in U.S. malls. Why bother? Shop at smaller stores for authentic Mexican items.

Ferris wheel very nice at night, when it's lighted.
Written 21 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jms990
Fort Lauderdale, FL27 contributions
Please Leave Me Alone!
Jul 2021
I would rate this place as one of the most uncomfortable shopping destinations I’ve ever visited. It’s hot as can be and you still have to wear a mask everywhere in the mall. Most shops have someone taking your temperature and making you use hand sanitizer. I went into Bath and Body Works and they had several employees pushing the products and they followed you around the store like they were waiting for you to steal something. No one spoke English so I’m not sure how them telling me about the deals made any sense at all. Then we went to Sephora and it was the same thing. I felt so uncomfortable shopping and having people follow me down every isle just watching me. Then I bought a few items and it took them 20 minutes to try and figure out how much change I should receive. Several of the stores in the higher end area had armed guards and it just felt so odd and unpleasant shopping. There were also people on every corner asking me if I wanted to buy an excursion. Many of the shops had no AC. Maybe it’s just me but the pushy sales tactics they use here are so unappealing.
Written 20 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chad B
Alexandria, LA129 contributions
Nice but expensive and hot!
Jul 2021
We took a taxi to the La Isla Mall for a day away from the resort. At first glance, the mall and shopping areas are very modern and house some of the best in class retail stores; however, many of them do not have air conditioning, and you swelter inside their stores while trying to shop. On particular retail store we visited (that is very well known at any mall in America) was so hot in there that I put back what I was going to buy not to have to wait in an oven. Premium store with premium clothes and no A/C. WTF??? Also, the prices are equal to or even higher than the same stores in the US, so there is no advantage whatsoever.

It may be nice to walk around, but in the end, we were very disappointed. Other than a few authentic Mexican shops, it's basically like shopping in any modern US mall with the same or higher prices minus the A/C.
Written 10 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kellyjori D
Edison, NJ4 contributions
Good Shopping
Jun 2021
Love this mall. We always visit when we go. Always find the best stuff for great prices! there is also an aquarium, and many places to eat. Everything from high end shopping to trinkets for great prices.
Written 2 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fred007_10
Los Angeles, CA115 contributions
Shopping trips
May 2021 • Friends
We loved to visit this shopping village by local bus every time we are in Cancun. Only cost about one dollar per person to take the bus one way to go anywhere in hotel zone areas in Cancun. Strongly recommended.
Written 24 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nochoa5
17 contributions
Show and shopping
May 2021 • Couples
So many stores! Ladies do not pass this mall up!!! Prices are not off of what they are in the states, but cool place.
Written 22 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mcharles0809
Pennsylvania193 contributions
Nice Mall - Upscale shopping with nice lay out - Irregular hours
May 2021
This is a nice shopping area with upscale shops restaurants, waterways and bridges. One downside is that it is not enclosed so you are exposed to weather and elements between shops. We visited on a Saturday morning and although hours were posted to open at 10 am, most larger store-fronts were not open yet going on 12 noon.
Written 9 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amelia I
2 contributions
Vacation
May 2021 • Friends
Love LA Isla, great place to eat, shop or just take a stroll. It's very safe and covid smart.its right across the street if you stay at the Westin Lagunamar
Written 9 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about La Isla Shopping Village

La Isla Shopping Village is open:
  • Sun - Sat 10:00 AM - 10:00 PM
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