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Ultramar

Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
+52 1 998 293 9092
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US$ 11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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We are always at your service
  • Excellent57%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible3%
Travellers talk about
“puerto juarez” (154 reviews)
“top deck” (91 reviews)
“golf cart” (117 reviews)
Suggested Duration: More than 3 hours
LOCATION
Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
CONTACT
Website
+52 1 998 293 9092
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (3,185)
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All reviews
"puerto juarez"
in 154 reviews
"top deck"
in 91 reviews
"golf cart"
in 117 reviews
"ferry service"
in 67 reviews
"ferry to isla mujeres"
in 93 reviews
"ferry ride"
in 68 reviews
"great ferry"
in 40 reviews
"round trip"
in 135 reviews
"hotel zone"
in 128 reviews
"fast ferry"
in 20 reviews
"comfortable seats"
in 29 reviews
"return ticket"
in 21 reviews
"smooth ride"
in 40 reviews
"air conditioned"
in 44 reviews
"comfortable ride"
in 17 reviews
"day trip"
in 50 reviews
"great service"
in 53 reviews
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11 - 20 of 1,602 reviews

Reviewed 3 weeks ago

I honestly don't know if there is any other way to get to Isla Mujeres beside this, but overall, it was an okay experience. The ideal location to get on is Playa Tortuga but this location does shut down if there are high winds/bad weather....More

Thank WyomingBiophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very comfortable, air conditioned ferry with easy access to the ports and golf cart rentals. Choose to sit downstairs if you want to stay out of the sun. While inside the company makes it possible for you to rent your golf cart before you arrive....More

Thank Boris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Free parking form Cancun at ferry location. The ferry has outdoor seating or indoor air conditioned seating. Nice easy ride

Thank Debra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, other at Ultramar, responded to this reviewResponded 3 weeks ago

Hi Debra D! Thank you very mcuh for traveling with us, we're very happy to see that you had an amazing time with us! We hope to see you very soon again! :D Warm regards ;)

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Reviewed 3 weeks ago

High speed ferry, but not always on time. They sometimes have entertainment on board. Easy getting on and off the ferry.

Thank caplanjoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, other at Ultramar, responded to this reviewResponded 3 weeks ago

Hi Caplanjoel! Thank you very much for traveling with us and for taking the time to write this review. We hope to see you very soon again ;) Warm regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

No doubt the easiest, fastest and most comfortable way to get to Isla Mujeres! And with 3 departure points on the northern end of the Cancun hotel zone, it easy to find one close to you (and the collectivos stop at all of them ......More

Thank Darrell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Ferry is not always on time. Other than that it's a fast ride. No worries about seasickness or anything. Just avoid bathrooms if you feel wooziness. Small spaces that jostle you will aggravate it.

Thank Janalily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Forty of us travelled to Playa Del Carmen from Cozumel. The ride over and back was seamless. We made the mistake of purchasing our tickets are the hotel, when we arrived at the ferry terminal there was a price war going on between Ultramar and...More

Thank Exposforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We were advised by our hotel it would take 20 minutes to the island, it took 45 minutes there and another 45 back. Other Ultramar ferries were passing us that left at a later time. I think our boat was a “dud”. The staff was...More

Thank stephie3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Ride was good, line was a little chaotic. Overall a good experience. There was a mexican music singer on board and we enjoyed his singing.

Thank Manolita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

20 usd to get to isla mujeres in about 30 minutes. they offered drinks and then hooked us up with golf carts to rent. runs every 30 minutes. exactly what i thought this would beMore

Thank Jen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, Community Manager at Ultramar, responded to this reviewResponded 4 weeks ago

Hi Jen N! Thank you very much for traveling with us! We're very happy to see that you had an incredible experience! We'd love to see you in our route to Cozumel ;) where you can enjoy the benefits of our firts class zone :O...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Kristen B
31 January 2018|
AnswerShow all 2 answers
Response from UltramarFerry | Property representative |
Hi Kristen! Yes you can, but we also have snac bar inside our ferries where you can find beer :)
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