We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ultramar

Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
+52 1 998 293 9092
Website
Save
Book In Advance
More Info
US$ 11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
We are always at your service
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“puerto juarez” (145 reviews)
“top deck” (77 reviews)
“ferry service” (61 reviews)
Suggested Duration: More than 3 hours
LOCATION
Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
CONTACT
Website
+52 1 998 293 9092
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50
Reviews (2,775)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 2,775 reviews

Reviewed 3 days ago via mobile

This is the best way to get to Isla Mujeres! The tickets are about 10$ for adults and the trip takes 18 minutes. Employees are very professional. The ride is very comfortable! Although this is not really an attraction, it is pretty cool. Best tip:...More

Thank Love-in-Christ
Reviewed 3 days ago

The ferry was very good, excellent service and wonderful ride over but was disappointed in the golf cart rental company they offer while you are on-board, Go-Mar II. Our cart was a piece of junk and we had to have it replaced while we were...More

Thank Kevin A
Reviewed 4 days ago via mobile

I've visited Isla Mujeres twice and the first experience with Ultramar in 2016 was very good, I found it to be good value for money and an enjoyable journey to Isla Mujeres. In 2017 the price has doubled, whereas as a return trip was roughly...More

Thank kurti5
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 3 days ago

Hi Kurti 5, thank you very much for traveling with us, we are very sorry to see that you had issues with our service, and be sure that we are working to fix these situations. We hope to see you very soon again!

Reviewed 5 days ago

Great ride to Isla Mujeres - easy trip - we took off from Playa Tortuga/Cancun. you can stay all day if you want - come back on the next boat departure - Clean, entertainment of some sorts on the top while you travel. If you...More

Thank lizzard333
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 4 days ago

Hi Lizzard333, thank you very much for traveling with us, we are happy to see that you had a nice trip, and if you dont want to spend the night on the island, the fastest way to see the whole island is by a golf...More

Reviewed 1 week ago

Smooth ride, on time & clean! Best price ferry service that we found from Hotel Zone to Isla Mujeres. Will use again!

Thank 813FloridaPeeps
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 6 days ago

Hi 813FloridaPeeps, thank you very much for traveling with us! We are very happy to read this kind review! We keep on working to give you the best experience possible :D

Reviewed 1 week ago

Quickest but not the cheapest way to get to Isla Mujeres. Paid about $22 per person round trip from the port we were at Playa Caracol. It arrives/leaves pretty timely & all of the rates & departure/arrival times are listed on the website for your...More

Thank Anthony S
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 6 days ago

Hi Anthony S, so cool to read that you enjoy the sun light pretty much! :D from the hotel zone it cost $22USD in Playa Caracol, $19USD from El Embarcadero and Playa Tortugas and from Puerto Juárez it cost $300.00MXN, which is the cheapest :)...More

Reviewed 1 week ago

Super comfortable, modern, inside A/C cabin, or you can choose traveling on the uncovered area. $19 round trip from Cancun ( Puerto Tortugas) to Isla mujeres. just a couple dollars more than the regular ferry and FASTER. only 20 min.

Thank Tatiana S
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 1 week ago

Hi Tatiana S, thank you very much for traveling with us, we are very happy to read that you had a nice time with us, we hope to see you very soon again!

Reviewed 2 weeks ago

Just finding the pier is quite an adventure. Don't expect a modern structure with parking lot. No, you have to wind through Playa del Carmen looking for it, then you have to find a parking lot. Since you can't really see the pier, you don't...More

Thank beneluigi
UltramarFerry, SMM at Ultramar, responded to this reviewResponded 1 week ago

Thank you very much for traveling with us, we are very happy to see that you had a nice time with Ultramar! We hope to see you soon :D

Reviewed 2 weeks ago

Fun ride to Cozumel and Isla Mujeres, relaxing and beautiful ocean view. My 1st trip to Cancun, it was amazing and so much fun, I look forward to going back soon next year.

Thank Eimelda N
UltramarFerry, Social media manager at Ultramar, responded to this reviewResponded 1 week ago

Thank you very much for traveling with us, we are very happy to see that everything went well with your trip :D we hope to see you very soon again! :D

Reviewed 2 weeks ago via mobile

You can catch the blue and yellow ultramar ferries from a few places along the Maya Riviera and in Cancun. I think the trip to Isla Mujeres is shortest and cheapest from the Gran Puerto in Cancun - about $11 for a roundtrip ticket good...More

Thank Jason M
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 2 weeks ago

Hi Jason M this is one of the kindest reviews we've read in a long time :D thank you very much for supporting our local talent! We hope we can see you very soon again!

Nearby
Nearby Restaurants
Javi's Cantina Restaurant Bar
166 reviews
.40 km away
Olivia
1,453 reviews
.43 km away
Bally Hoo Restaurant & Margaritas Bar
1,017 reviews
.28 km away
Rolandi's Pizzeria
728 reviews
.46 km away
Nearby Attractions
Isla Mujeres Trips
345 reviews
.47 km away
El Centro
755 reviews
.46 km away
Iglesia de Concepcion Immaculada
125 reviews
.46 km away
Questions & AnswersAsk a question
lambertin0
I plan to use Ultramar in October for a round trip to Cozumel. Any suggestions please??
12 May 2017|
Answer Show all 4 answers
Response from UltramarFerry | Property representative |
Hi lambertin0, you can buy your tickets online on our website, you'll need to print the voucher and show it at the ticket office so they can exchange it for a ticket, also you can buy the tickets before you board the ferry... More
0
Votes
Google Translation
Camille d
Bonjour, Est-il possible de payer directement à l'embarcadère de Playa Tortuga ? Merci
28 April 2017|
Answer
Response from UltramarFerry | Property representative |
Hi Camille d, yes it is possible :) In case you want to book online you have to print your voucher and show it in the ticket office so they can change it for a ticket :) The cost from that port is $19USD round trip for an... More
0
Votes
Google Translation
schuyler1991
What is the email address for UltaMar Ferry to be reached by?
17 January 2017|
Answer
Response from UltramarFerry | Property representative |
Hello, you can find the email and phone numbers in our web site, sadly I can't type it here
0
Votes
Google Translation