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Delphinus Punta Cancun

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Blvd. km. 5, Calle Quintana Roo 9 | Hyatt Ziva, Zona Hotelera, Kukulkan, Cancun 77528, Mexico
+52 1 888 526 2230
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Review Highlights
First time to swim with dolphins :)

This is something that my family has always wanted to do. We choose the primax4 package (we have a... read more

Reviewed 2 weeks ago
Shane S
,
Calgary
Awesome Experience

My husband and I did the couples swim with dolphins package during our honeymoon. It was awesome... read more

Reviewed 2 weeks ago
DH112017
,
Chicago, Illinois
Read all 1,109 reviews
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An exclusive location in the nicest area of Punta Cancun, surrounded by the Caribbean. 30 minutes from Cancun International Airport Located in the Hotel Hyatt Ziva in Cancun Within the hotel zone in Cancun, we propose a privileged location where you can live an exclusive and incomparable experience swimming with dolphins.
  • Excellent62%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“foot push” (73 reviews)
“primax package” (11 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 5:30 PM
Suggested Duration: < 1 hour
LOCATION
Blvd. km. 5, Calle Quintana Roo 9 | Hyatt Ziva, Zona Hotelera, Kukulkan, Cancun 77528, Mexico
CONTACT
Website
+52 1 888 526 2230

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Reviews (1,109)
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1 - 10 of 741 reviews

Reviewed 2 weeks ago

This is something that my family has always wanted to do. We choose the primax4 package (we have a family of 4). With this we were the only people in our group so we got to spend extra time learning and interacting with the dolphins...More

1  Thank Shane S
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 2 weeks ago

Dear Traveler. Thank you very much for your comments, our mission is to offer unforgettable moments to all of our visitants and to teach about the care of the enviroment. And as you say the happiest moments are prizeless. Kindest Regards.

Reviewed 2 weeks ago

My husband and I did the couples swim with dolphins package during our honeymoon. It was awesome and definitely a once in a lifetime experience. The session lasted one hour, and it felt like we got the full experience. We had so much fun, and...More

Thank DH112017
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 2 weeks ago

Dear Traveler. Thank you very very much for your comments, and for give us the oportunitie to be by yourside during such important event in your life. We are always trying to offer the best experience ever I'm glad to know we reach the goal...More

Reviewed 3 weeks ago

Amazing it’s a must do! My wife and sister did the package as a bucket list event in was extremely pleased with what they paid for it was a life long dream and will remember forever

Thank ibfiredad
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 3 weeks ago

Dear Traveler. Thank you very much for your comments, I'm glad to know that we reached our mission to create unforgettable moments. I will share your comment with all the staff. Kindest Regards

Reviewed 1 November 2017

Recently my husband and I traveled to Cancun with our daughter and decided to schedule an excursion here. I opted out as I have had this experience in the past. My husband and daughter participated in the Splash Experience. The trainers our wonderful, my daughter...More

1  Thank Agallagher29
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 2 November 2017

Dear Traveler. Thank you very very much for your comments. I'm glad to know that we exceed your spectations and the whole family enjoyed the activitie. Kindest Regards.

Reviewed 4 October 2017

Our family of four stayed at the Hyatt ZIva over a two week period in September, prior to travelling we researched activities etc and had planned to book a dolphin experience during our stay. We enquired as to packages and pricing etc and decided my...More

1  Thank Gary B
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 9 October 2017

Dear Traveler. Thank you very much for sharing your comments. I'm glad thet we exceeded your expectations, That is our daily goal, create unforggetable experiences! Kindest Regards.

Reviewed 26 September 2017 via mobile

Who doesn't love dolphins? This was so much more fun than we even expected! Take a ride to La Isla mall where you can visit the aquarium, enjoy amazing Mexican food on the water, and shop for some authentic Mexican souvenirs. Delphinus is located in...More

Thank Ashley C
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 11 October 2017

Dear Traveler. Thank you very much for your comments, I will share it with my coworkers. Now you have the knowledge so please join us taking care of the enviroment. Kindest Regards.

Reviewed 8 September 2017

I did a swim with the dolphins and had an amazing experience. The lady who was with me (unfortunately I forgot her name) was awesome! She was extremely knowledgeable about the dolphins (about dolphins in generally) and made me feel very comfortable with them. I...More

Thank LuvDebe
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 17 September 2017

Dear Traveler. Thank you very much for your comments, for us is really important to be always on the top of the service. I willl share your comments with all the staff, they'll be really grateful. Kindest Regards.

Reviewed 6 September 2017 via mobile

I booked a swim and i got upgraded. The encounter was beautiful. The dolphins are such good creatures and had all the patience with you. It was a truly an amazing experience to ride with these creatures.

Thank Monde S
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 8 September 2017

Dear Traveler. Thank you very much for sharing your comments, for us there is nothing more important that reach our goal to offer you an amazing experience by the hand of such impresive creature. Kindest Regards.

Reviewed 31 August 2017

Gabriel Helped us to have one of the most incredible experiences with nature so far in our lives. The Dolphins were wonderful Gabriel walked us through all 16 different commands and experiences with the Dolphins. The pictures were incredible as well.

Thank theharperfam
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 31 August 2017

Dear Traveler. I'm really glad to read about your experience, with no doubt I will share your comments with all the staff and of course with Gabriel. I hope we can see you once again in a future. Kindest Regards.

Reviewed 21 August 2017 via mobile

My boys really wanted to swim with the dolphins so we booked an exclusive 45 minute session and paid over $500. I was appalled by the dirty water that we had to swim in and I commented on it before entering. I was told it...More

4  Thank jazzyd14
DelphinusMX, Operations Supervisor at Delphinus Punta Cancun, responded to this reviewResponded 23 August 2017

Dear Traveler. Thank you very much for writing. For some people the color of the water and even its smell can be the parameters to qualify if the quality of the water fulfill the needs of the dolphins. However, we can tell that there is...More

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Questions & Answers
kristanicole11
17 June 2017|
Answer
Response from DelphinusMX | Property representative |
Dear Traveler. *The Habitat is in the hotel Hyatt Ziva. *We have different programs it depends in what are you looking for. *The prizes of the activitie and the photos depends in the program as well. *In couple photo... More
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Kaitlyn S
13 March 2017|
AnswerShow all 2 answers
Response from DelphinusMX | Property representative |
Dear Traveler. Thank you very much to keep in touch. I'm just checking if everything is been solved. Do you need help or you already received the solution? Kindest Regards.
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