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Dubai Palace Casino

Ave. Tulum | Super Manzana 8, Manzana 1 Lote 2, Cancun 77500, Mexico
+52 998 802 1966
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Review Highlights
Cancun Casino

We heard this was the best casino in Cancun, so we visited this one over the Oasis which was closer... read more

Reviewed 21 April 2018
Alecia M
via mobile
Smoke free casino in the heart of downtown Cancun

Nice casino that’s smoke free. For those who smoke there are small glass gambling areas in the... read more

Reviewed 21 April 2018
ATLtraveler70
,
Atlanta, Georgia
via mobile
Read all 125 reviews
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Overview
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Dubai Palace Casino in Cancun is Tourist Friendly We are proud to be the only casino in Cancun to offer a 30% bilingual staff. In addition two full time bilingual concierges are on duty to make your visit an enjoyable, hassle free experience. All of the Dubai Palace Casino slot machines are manufactured in the US and over 80% are in English. The remaining slots have bilingual selection for easy play. Our award winning restaurant is open 24 hours a day, 7 days a week. You won't find a friendlier place in town than Dubai Palace Casino. Come play with us and see why we are THE casino in Cancun!
  • Excellent29%
  • Very good26%
  • Average25%
  • Poor8%
  • Terrible12%
Travellers talk about
“nice casino” (4 reviews)
“texas hold em” (2 reviews)
“money changed” (2 reviews)
Closes in 26 min
Hours
Hours Today: 12:00 AM - 11:59 PM
Suggested Duration: 2-3 hours
LOCATION
Ave. Tulum | Super Manzana 8, Manzana 1 Lote 2, Cancun 77500, Mexico
CONTACT
Website
+52 998 802 1966
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JPMiles / Payback Arrow
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JPMiles / Payback Arrow
Reviews (125)
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All reviews
"nice casino"
in 4 reviews
"texas hold em"
in 2 reviews
"money changed"
in 2 reviews
"slots machines"
in 2 reviews
"money exchange"
in 2 reviews
"us dollars"
in 3 reviews
"fun trip"
in 2 reviews
"spoke english"
in 2 reviews
"winnings"
in 2 reviews
"betting"
in 2 reviews
"sodas"
in 2 reviews
"waiters"
in 3 reviews
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1 - 10 of 63 reviews

Reviewed 21 April 2018 via mobile

We heard this was the best casino in Cancun, so we visited this one over the Oasis which was closer to the Westin Hotel. The cab ride was $250 pesos. May have paid a bit much. The ride was great to see the other hotels...More

1  Thank Alecia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

Nice casino that’s smoke free. For those who smoke there are small glass gambling areas in the back that are designated for smokers. The casino and bathrooms are clean. Getting there If you are staying near the La Isla mall area, it’s about a 20+...More

1  Thank ATLtraveler70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018

I have a home in Cancun and travel from LA constantly. The Dubai Casino was my wife's heaven since she loves to play the slot machines. I enjoyed having great dinners and enjoying the live music until recently. Turned out that the new administration not...More

4  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 7 February 2018

Folks and reviews suggested this was the best casino. Spent $20 for a cab ride to get there. Casino has a small amount of live tables. Blackjack tables had automatic shufflers, of which I am NOT a fan. Table limits were 100 pesos min (about...More

4  Thank myfirstreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2018

Going every time we are visiting Cancun. Clean, great service, good food selection at reasonable price for breakfast,lunch,dinner. Black Jack, Texas holdem, slots machines. Pesos only and ID ...

2  Thank ritz12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

We tried several times to call them and they always hang up the phone. Are they even in business anymore?

Thank kenjstoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018

Returned to Dubai Palace Casino and thourghly enjoyed our evening! We had a lovely and delicious meal with drinks for 300.00 pesos. Great friendly service! Oh...there are ATM’s at the Casino, although I didn’t use either of them...they do have them! If you want to...More

Thank Debbie2334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile

At first the vetting in the slot machines were quite confusing.. credits-pesos-dollars. But after the 2nd visit we figured out that a $.05 line bet was 1 peso and 5 credits = 1 peso. Ex. 500 pesos gives you 503 credits which is equivalent to...More

2  Thank Robin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017 via mobile

Terrible set up - a Shame because we were really keen to do some fun gambling here, and you'd think being from out of town they'd make that easy. Unfortunately not. We spent a half hour trying to 'sign up' in order to begin gambling,...More

3  Thank Marie48L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017 via mobile

My husband and I went here following dinner. They had a couple blackjack tables with minimum bets being 50 pesos (pretty cheap). The sodas and water were free while playing. The only downside was that we went to a table and tried giving the dealer...More

2  Thank Akurtis28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Quimbyinc13
21 February 2018|
Answer
Response from Akurtis28 | Reviewed this property |
I honestly don’t remember. I was playing blackjack the whole night. I know they have poker and a lot of slot machines. Keep in mind, it’s a cash only facility and they only accept pesos. They don’t accept USD.
1
Vote
Johanna C
11 February 2018|
AnswerShow all 2 answers
Response from Robin B | Reviewed this property |
Around 3km
0
Votes
Sung Y
26 December 2016|
Answer
Response from DubaiPalace | Property representative |
Good afternoon Sung, In our Texas Hold’em tables you play against other players. We also offer many types of games such as Roulette, Blackjac, Crazy 4 Poker, 3-card Poker, Caribbean Stud Poker, and many others. The... More
0
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