Panan Ha - Transportacion de Lujo

Panan Ha - Transportacion de Lujo

Panan Ha - Transportacion de Lujo
5
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
About
Airport Transfer - Hotel, Reception in Airport, Private Transport, Conventions & Congresess.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles120 reviews
Excellent
110
Very good
5
Average
0
Poor
3
Terrible
2

Trail D
Kansas City, MO33 contributions
1.0 of 5 bubbles
Dec 2023 • Family
after making my deposit and getting to the airport, they cancelled our agreement, since "it was not in the hotel zone". I listed my hotel, ( Planet Hollywood" when I filled out the information on-line and received the confirmation. I only realized that I didn't have a ride when i got to the airport looking for this transportation company. I called the company from the airport and no one answered the phone. I was extremely frustrated with their lack of professionalism! BYW- they contacted me through "Whats ap" prior to me landing and telling me they don't go to that hotel, even though the had my phone number and email address....I have the Whats ap, ap but dont use it!
Written 5 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jason E
2 contributions
5.0 of 5 bubbles
Jul 2023 • Friends
I highly recommend them. At any time they were thoughtful, polite and punctual. They treated me very well and they also have nice prices. Especially thank you miss Fernanda who took great care of us through the phone.
Written 22 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PSaran
3 contributions
5.0 of 5 bubbles
Best shuttle service I’ve ever used in Cancun, communication was done via WhatsApp with amazing clarity, response time, and professionalism, even using photos to ID the service and what to look for. Absolutely no stress and simply a breeze.
Written 5 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coastal305524
1 contribution
5.0 of 5 bubbles
Jul 2020 • Family
Perfect transfer. We were picked up on time at the airport as well as the hotel on return. Will advise the service to my friends and family.
Written 11 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Guillermo T
Villarrica, Paraguay8 contributions
5.0 of 5 bubbles
Jun 2019 • Couples
Excellent service! Service you can trust! Great comunication! Nice clean cars, very nice drivers. Always on time.
Written 24 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

amman r
1 contribution
5.0 of 5 bubbles
Oct 2018 • Couples
i had panan ha pick me up from the airport and take me to my hotel, which was handled very well and professionally. The vehicle was new and clean and just what i wanted for my luxury vacation. It was when i was supposed to take a day excursion to XelHa and the transportation fell through, i did really want to go but could not find transport via any company or even find a rental car to drive myself. This is when i called panan Ha to see what they could do. Leo was fast and courteous in finding me a vehicle and driver within 30 mins of my text to him and had a car at my hotel 20 mins later. WOW now thats what you call service!! and on top of that he charged me a very nominal rate. Furthermore my driver who brought us back from the hotel his name was HAUS and all i can tell you is ask for him to drive you as he is truly one of the most fun and interesting people you will meet.

Good job to all, you are my drivers whenever i visit Cancun
Written 7 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you very much for your comment, we are really happy to have fulfilled the expectations of the service. We work every day to maintain the quality standards that define us. Again, thank you very much and we hope to have your preference again. Regards!
Written 8 February 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cmsinc
La Romana, Dominican Republic104 contributions
1.0 of 5 bubbles
Aug 2018 • Family
I would love to give this company a great review. When I was able to reach a person Nexi and Miguel, they were very pleasant, and Mike my driver super pleasant., BUT... that is where the good news ends. My wife and daughters traveled to Cancun for a girls holiday, so never having traveled to their chosen resort, I took a quick trip down two hours before their arrival. Granted my needs were multiple, my round to the Resort, upon my arrival picking up two at one terminal and a third at another one, then another daughter arriving the next night requiring a one way, then three days later two one ways from the resort to the airport. So not just a one way straight forward run. However, I literally spend two weeks trying to get them to understand what I wanted, after maybe 12 separate emails and numerous telephone calls, the answer was always yes sir no problem, then no one had any idea what I needed and the vouchers they sent me were incorrect. I should have trusted my gut, and as such, I had one daughter standing in a terminal for over an hour as our driver headed to the resort without her., I said Ike are headed to the terminal correct? Oh yes yes , but we were headed to the Resort., I eventually used google translate and he looked at me like “What someone else is back there”. I will never use them again. They may be fine if you speak Spanish, but if you don’t STAY AWAY!!!!, I wanted everything to be pain free and safe for my girls, and this company made their first hours hell.
Written 30 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon Gregg, We really regret the inconvenience. We accept all responsibility for what happened to your service. In these moments we are working to improve our reservation processes and to train all our staff so that situations like this do not happen again. We hope you can understand the situation and be able with your preference in some future. Again I apologize and send a cordial greeting.
Written 3 September 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jsjr723
Philadelphia, PA12 contributions
4.0 of 5 bubbles
Aug 2018
We wanted to book private transportation to our resort in Playa Mujeres. We found Panan Ha to be less expensive for a private car and decide to give them a try. We booked online without payment and they called and confirmed the day before. They were waiting when we arrived. The only problem was that their credit card terminal was not working and we had to pay cash. We only paid one way and paid the remainder on the return. The car was a Cadillac Escalade probably about 3 or four years od but it was clean, cool and comfortable. If you want a nice newer car and not a van, give them a try. If you want brand new and bout a 35% higher price, look elsewhere.
Written 28 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

goldz4
Philadelphia, PA4 contributions
5.0 of 5 bubbles
Aug 2018 • Family
My family of 9 just returned from an outstanding trip to Cancun. Prior to the trip, I booked Pananha because of the excellent reviews and price. We got a Mercedes Sprinter to have extra room and the price was so reasonable. They communicated with me ahead of time on whats app after I called and spoke with the owner who answered every question I had kindly and professionally. Upon arrival, a clearly visible sign with my last name on it was there. My group was escorted by a kind gentleman directly to our beautiful clean Mercedes van with seats like on a luxury bus and a flat screen TV. Our driver quickly loaded our luggage. They accommodated my mother by getting a step stool to make it easier for her to get in the vehicle. Upon entering the cool and clean van, our driver, Heriberto Amoros Oregel, gave each of us a cold bottle of water. He is bilingual and talked to us during the ride to the Hyatt Ziva (amazing place by the way). After a smooth ride, he helped us exit and reminded me to double check to make sure nothing was left on the van. He was so professional and pleasant. I communicated by text on what’s app and the driver arrived early and waited for us on our return to the airport. We were waiting for a few pictures to be delivered and Heriberto politely waited and loaded up the van. His return drive to the airport was safe and he was extremely kind to us once again. We will ALWAYS use this company when we return to Cancun. They are amazing.
Written 26 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you very much for your comment, we are really grateful to you and your family for having chosen us as your transportation company in Cancun, in the same way we feel very satisfied for having fulfilled the transport expectations. We will continue working to continue with this quality of service. Once again, thank you very much and we hope to continue counting on your preference. Regards! PananHa reservation team.
Written 28 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Santiago M
5 contributions
5.0 of 5 bubbles
Jun 2018 • Family
We scheduled 8 trips with them to pick up and drop off guests from our wedding to and from the airport. Their service was exceptional and the price was fair. Their price was much cheaper than what the company at our resort offered. Miguel did a wonderful job helping me organize, cross-checking the flight information, and personally contacting the travelers ahead of time. The shuttles were on time and everyone complimented their service. I would highly recommend this company for transportation.
Written 29 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Panan Ha - Transportacion de Lujo - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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