STP Caribe
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
STP Caribe is a distinguished family-owned enterprise boasting an impressive 29 years of experience in the transportation industry. Proudly affiliated with Go Airport Shuttle, a globally renowned provider of airport shuttle services, we specialize in seamless transportation between airports and hotels, catering to premier destinations such as Cancun, Riviera Maya, Tulum, Holbox, Chetumal, Merida, and Chichen Itza. Our commitment to excellence is reflected in our two distinct services. The Basic Economic Line features comfortable vans accommodating up to 11 passengers, ensuring a cost-effective yet reliable travel experience. On the other hand, our Black Luxury Service elevates your journey with a fleet that includes SUVs, stretch limos, and the prestigious MB V250, providing a touch of opulence to your travel. We are thrilled to share that STP Caribe has been honored for two consecutive years at the prestigious World Luxury Travel Awards. In the highly competitive Limousine Company.
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  • Aviva G
    5 contributions
    5.0 of 5 bubbles
    A safe and comfortable ride
    Moises Basilio was our driver with STP and he made us feel right at home and comfortable the moment we stepped into his car. He was courteous, kind, and friendly and provided a safe ride to and from the airport. I highly recommend Moises and STP!!!!
    Hola! Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride with us on the Mexican Caribbean It´s a pleasure to serve you
    Written 29 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled as a couple
    Written 29 May 2023
  • K K
    2 contributions
    5.0 of 5 bubbles
    Excellent Riviera Maya Transport Services
    I use STPCaribe often for trips to/from Cancún airport. They are extremely reliable and always on time. All the drivers are very courteous and professional, particularly Alberto Ventura who was my last driver. Their customer service desk is excellent, and I must acknowledge Antonio and Pablo for their outstanding responsiveness and professionalism, both on the phone and online. Thank you for always providing me with top-notch service when I am in The Riviera Maya.
    Hola! Thank you for your continued support and for sharing your positive experience with STP Caribe. We're thrilled to hear that you find our service to be reliable and that our drivers have been courteous and professional, especially Alberto Ventura. We take pride in providing top-notch customer service, and it's rewarding to know that Antonio, Pablo, our Reservation service desk have been responsive and professional in assisting you both over the phone and online. We appreciate your kind words and look forward to serving you with excellence whenever you visit the Riviera Maya. Thank you for choosing STP Caribe for your transportation needs. It´s a pleasure to serve you
    Written 2 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled solo
    Written 2 June 2023
  • Alex and Irish e
    2 contributions
    5.0 of 5 bubbles
    Amazing
    My family and I are so bless to have Edgar and Raul for our round trip transportation from Cancun to hotel and back. They are on time and they text you once you landed and before they pick you up so you know where to meet them. We feel safe and secure. The SUV and the Van are clean. I will recommend this company to all my family and friends that will go to Cancun they are the best.
    Hola Alex! Thank you for choosing STP Caribe for your round trip transportation, and for sharing your wonderful experience! We're thrilled to hear that Edgar and Raul provided you and your family with exceptional service. Their punctuality, clear communication, and attention to detail, including texting you upon your arrival and before picking you up, ensured a smooth and stress-free experience. We're delighted to know that you felt safe and secure throughout your journey, and that our clean SUV and Van added to your comfort. Your recommendation means a lot to us, and we're grateful for your support. We look forward to serving your family and friends in the future. Thank you once again for your kind words! It´s a pleasure to serve you Elia
    Written 28 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled with family
    Written 25 June 2023
  • John G
    Brooklyn, New York2 contributions
    5.0 of 5 bubbles
    Start your trip with Bolly at STP Caribe!
    Highlight of this transfer was the service provided by my new friend Bolly! Upon arriving at Terminal 4 Bolly was ready and excited to kick off my vacation. Bolly loaded my luggage into the car and offered a fresh towel. During the ride I was offered cold beverages and amazing stories about life in Mexico. Couldn’t recommend this service more and Bolly is a top tier driver!
    Dear customer Thank you for your wonderful review! We're thrilled to hear that Bolly provided exceptional service and made your transfer experience memorable. It's great to know that he greeted you with enthusiasm, offered refreshments, and shared interesting stories about Mexico. We appreciate your kind words and recommendation. It was a pleasure serving you, and we hope to have the opportunity to serve you again in the future! Elia
    Written 7 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled solo
    Written 29 June 2023
  • Julia
    11 contributions
    5.0 of 5 bubbles
    STP Caribe ride
    Great company to use for transportation services from/to Cancun airport. I've git the message once we've landed. The driver was waiting for us outside, the van was ready. Cold towels, water, beer, snacks were provided. One of the reasons I pick STP Caribe - you schedule your pick up time from the resort (other companies don't let you do it). Very smooth and reliable service. Will book them again.
    Hola Julia! Thank you for choosing STP Caribe and sharing your positive experience with us! We're thrilled to hear that you had a great transportation service from/to Cancun airport. It's fantastic that you received timely communication, and the driver was waiting for you with a ready van. The provision of cold towels, water, beer, and snacks added to your comfort and satisfaction. We're glad our scheduling flexibility for pick-up time stood out to you, and we appreciate your compliments on our smooth and reliable service. We look forward to serving you again on your next trip. It´s a pleasure to serve you Elia
    Written 15 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 6 July 2023
  • Symone B
    1 contribution
    5.0 of 5 bubbles
    AMAZING shuttle ride from Cancún Airport to Tulum
    I was in the luxury shuttle service with Bolly. What a great experience especially for my first time in Mexico. He had warm towels ready for me, loaded my luggage in the car, provided drinks in the back, and played good music! I would definitely request to have him again
    Dear customer Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Bolly and STP Caribe. We strive to provide exceptional service and create a comfortable and enjoyable environment for our passengers. It's fantastic to know that Bolly had warm towels, provided drinks, and played good music to enhance your journey. We appreciate your recommendation and look forward to the opportunity of serving you again in the future. It´s a pleasure to serve you Elia
    Written 15 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with friends
    Written 12 July 2023
  • Anne W
    2 contributions
    5.0 of 5 bubbles
    Excellent way to start a perfect vacation
    Excellent way to start a perfect vacation. As soon as we arrived our transfer was completely stress free. Bolly was a fantastic driver, made sure we had everything we needed and was more than accommodating. Thank you !!
    Dear customer Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride with us on the Mexican Caribbean It´s a pleasure to serve you Elia
    Written 15 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled as a couple
    Written 14 July 2023
  • Marushka M
    4 contributions
    5.0 of 5 bubbles
    Moses is Fantastic!
    Moses met us at the airport with cool hand towels, spacious air conditioned clean car, stocked with cold beer. Moses was pleasant and friendly with helpful suggestions for our visit to Tulum. He made the 2 hour drive to our hotel fly buy. Thank you Moses!
    Hola Marushka! Thank you for your kind review! We're delighted to hear that you had a wonderful experience with Moses as your driver during your transfer from the airport to Tulum. Our team takes pride in providing excellent service, and we're glad that Moses made you feel welcome and comfortable throughout the journey. It's great to know that you enjoyed the amenities we provided, such as the cool hand towels, spacious and clean car, and of course, the cold beers. We're also happy to hear that Moses shared helpful suggestions for your visit to Tulum, making your trip even more enjoyable. Thank you for choosing STP Caribe, and we truly appreciate your feedback. We hope to have the pleasure of serving you again in the future for another seamless and pleasant ride. Safe travels, and thank you for recommending us! It´s a pleasure to serve you Elia
    Written 3 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 26 July 2023
  • Julius H
    1 contribution
    5.0 of 5 bubbles
    Professional and stress free transportation
    Andres provided private transportation from the Cancun airport straight to our hotel in Playa Mujeres. He was professional , courteous and drove us safely. He even provided refreshments! I always book STP for my visits to Quintana Roo because of their high quality service.
    Hola Julius H! Thank you for your fantastic review! We're delighted to hear that Andres provided you with professional and courteous service during your private transportation from the Cancun airport to your hotel in Playa Mujeres. It's great to know that you appreciate our commitment to high-quality service, and we're honored to be your choice for transportation in Quintana Roo. We look forward to welcoming you back on your future visits. Safe travels and see you soon! It´s a pleasure to serve you, Elia
    Written 22 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled as a couple
    Written 17 August 2023
  • Isidro
    Schaumburg, Illinois7 contributions
    4.0 of 5 bubbles
    The wait wasn’t that great, but our driver was
    After exiting the airport we found our contact wearing what he texted us he’d be wearing. He let us know it would be a couple of minutes. That turned I to about 30 minutes of waiting and seeing other people go up to him and get taken to their ride. After asking for updates a couple times we were finally paired with Igor. Igor was an excellent driver. He was social, knowledgeable, and helpful. Igor had a ton of advice and answers to questions we had. Igor made the experience a positive one after it started out a little annoying. Thanks Igor!
    Hola Isidro! Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride with us on the Mexican Caribbean It´s a pleasure to serve you Elia
    Written 22 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled as a couple
    Written 19 August 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles3,658 reviews
Excellent
3,576
Very good
35
Average
8
Poor
4
Terrible
37

Sydney S
1 contribution
5.0 of 5 bubbles
We arranged for STP Caribe to take us from Cancun Airport to Ahau Tulum. Our driver was Oscar Cruz, and he was absolutely fantastic. He was an excellent driver (I usually get car sick but did not on this trip) and gave us so many recommendations of places to eat and things to do in the area. Thank you, Oscar!!
Written 20 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Sydney! Thank you very much for taking the time to share a little bit about your trip with us, we are happy to hear that Oscar was aware of each of your needs and gave you a pleasant and fun experience. We hope you have enjoyed his recommendations and our beautiful destination, it has been a pleasure serving you and we hope to do so again soon. Thank you so much!
Written 20 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jai
Denver, CO36 contributions
5.0 of 5 bubbles
Jose Chan was an excellent driver . Jose was professional and pointed out sites on the way . Jose was friendly and knowledgeable . The luxury car was clean and had plenty of space . Beverages and other amenities like WiFi were available in the car .
Written 20 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Jaiese! Thank you very much for your positive review of our services and of José, we are very happy to have given you the best transportation experience and an excellent start to your trip. We hope you enjoyed our amenities. It has been a pleasure serving you and we hope to do so again soon. Thank you so much!
Written 20 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cbecke
Vollen, Norway17 contributions
5.0 of 5 bubbles
This transfer company is amazing. We’ve used them 3 times now, and this time they went above and beyond. Our flight was diverted for a day and they delayed, they were extremely flexible with us, as well as helpful, and still managed to pick us up on time.
The SUV’s are very nice and it’s great with cold drinks when we land.
Written 19 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Becke! Thank you very much for choosing our services and taking the time to share your incredible review, we are very excited to hear that during each of your trips we have provided you with an incredible and safe experience. We appreciate your preference, it is always a pleasure to serve you and be part of your trip. We hope to see you again soon!
Written 20 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kathryn A
7 contributions
5.0 of 5 bubbles
We received exceptional service on our trip from the Cancún airport to Playa del Carmen. Our flight was rescheduled at least 3 times and even moved to the next day. STP was attentive to the changes and took care of everything. Our driver, Israel, was so accommodating. He even gave us a bit of history of the country.
Written 18 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Kathryn! Thank you very much for choosing our services and taking the time to share your incredible review, we are very excited to hear that we gave you a wonderful and unique experience. At STP Caribe, we know that flights can have some setbacks, that is why we are prepared for any situation. It has been a pleasure serving you and we hope to do so again soon. Thank you so much!
Written 20 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ferguson51486
Long Beach, CA3 contributions
5.0 of 5 bubbles
The service was amazing from beginning to end. Emmanuel was great at making sure we comfortable throughout the ride. Overall it was a great experience we loved it so much we decided to book them on the way back to the airport.
Written 17 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Ferguson! Thank you very much for choosing our services, we are glad that you will enjoy our attention and an extremely pleasant experience. We are excited to hear that we will see each other again, it will be a pleasure to serve you again on this trip and in the following ones. Thank you very much for your confidence!
Written 18 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joylina L
1 contribution
5.0 of 5 bubbles
May 2024 • Couples
AMAZING SERVICE FROM JOSE CHAN! From start to finished he tried did his best to accommodate my husband who is currently in a wheelchair. The booking process was very easy and they responded quickly. Super helpful. Will be using them again when we come back to Mexico. Highly recommend.
Written 17 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Joylinal! Thank you very much for choosing our services and for taking the time to share your incredible review of José. We are excited to hear that he was attentive to each of his needs and that he made your husband feel safe and comfortable. It has been a pleasure to be part of your journey and we hope to serve you again soon. Thank you so much!
Written 18 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kahleel Shaw
1 contribution
5.0 of 5 bubbles
May 2024 • Family
Moses was awesome! He had great customer service and he was extremely hospitable. His customer service is top notch! I would recommend Moses to any of my friends or family members.
Written 17 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Shawdaddy! Thank you very much for your positive review of Moisés, we are glad to hear that he was aware of your needs and that he provided you with an extremely pleasant and safe trip from start to finish. We will pass on your review to him, we are sure that he will be very happy to read it. It has been a pleasure serving you and we hope to do so again soon. Thank you so much!
Written 18 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Justin S
7 contributions
5.0 of 5 bubbles
Nelson was a great driver! STP was very easy to use. Sent a WhatsApp message as soon as our plane landed with info on how to find them as we exited the airport. Greeted with cold towels and nice, cold beers & waters. Highly recommend.
Written 15 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Justin! Thank you very much for sharing your review, we are glad to have given you an extremely pleasant and comfortable experience. It has been a pleasure serving you and we hope to do so on your next trip. Thank you so much!
Written 16 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eric
Chicago, IL2 contributions
5.0 of 5 bubbles
Moses did a wonderful job with our transfer! We got met very promptly and quickly taken to our car where beers and water were waiting.
Written 15 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Voyager! Thank you very much for sharing your positive review of Moisés, we are excited to read that he was aware of your needs and gave you a wonderful and unique experience, just as you will enjoy our amenities. We hope to see you again soon, thank you very much!
Written 16 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Samantha N
2 contributions
5.0 of 5 bubbles
May 2024 • Couples
Had such a great experience with STP. We were assigned driver Moises from pick up and drop off and he was very nice and helpful. Highly recommend STP and ask for Moises!
Written 14 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Samantha! Thank you very much for choosing our services and above all for taking the time to share your experience with us. We are glad to have given you the best transportation trip, for us it is very important to provide you with a relaxing and unique experience, how happy it was that way. We appreciate your positive review of Moisés, it has been a pleasure serving you and we hope to do so again soon. Thank you so much!
Written 15 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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STP Caribe - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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