CanaDian Transfers & Tours
CanaDian Transfers & Tours
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
CanaDian Transfers & Tours specializes on private airport transportation to Cancun and the Riviera Maya. We also offer private tours to the archaeological sites, shopping tours, theme parks and many more attractions in the area of Cancun and the Riviera Maya.
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles290 reviews
Excellent
257
Very good
8
Average
4
Poor
6
Terrible
15

Kevin
Dallas, TX17 contributions
5.0 of 5 bubbles
Excellent communication throughout our interactions. Drivers spoke excellent English. The Lincoln Navigator was immaculate. Picked us right on time and got us to our destinations quickly and safely. Very easy to book online.
Written 20 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jennifer S
1 contribution
5.0 of 5 bubbles
Apr 2024 • Family
Thank you again for the transportation. I would love to give you and your team a shout out, your drivers are amazing crew.

The transportation set up from the airport was perfect, the communication and texts they sent made it so easy. They even sent a picture of the driver and the sign that he would be holding to make it easy for us to find them. The price was very reasonable for how far the resort was from the airport as well. All the same applied to the ride home as well.

Excellent service. I will definitely keep you in mind next time we are in Cancun and pass on your information for anyone coming your way. The booking and all communication along the way was easy. Thank you again☺️
Written 16 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Passenger22462184930
1 contribution
5.0 of 5 bubbles
Feb 2024 • Friends
I can’t say enough about how pleasant and professional this company is!
Their communication was clear and timely. Their charges were very reasonable. When the pickup van could not park in its usual the driver stood out in that spot and guided us to the van. Using this company took a lot of worry out of my trip and made the whole experience MUCH more pleasant!
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tour40324830831
1 contribution
1.0 of 5 bubbles
Feb 2024 • Couples
Waited over 90 min to our private transport that we prepaid for and never showed. Would NOT recommend them. Went with Canada Transfer instead who helped us out of a jam.
Written 25 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DanGatsby
Montreal, Canada11 contributions
3.0 of 5 bubbles
I used to book them for everything and booked all my family coming to visit… They increased their price by 40% within a two week span. Much cheaper options available for the same exact service. I am really disappointed, I enjoyed working with them… Their loss.
Written 15 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

minson
Sarnia, Canada141 contributions
2.0 of 5 bubbles
They had our flight info but still managed to drop us off at the wrong terminal.I went outside to stop our driver to let him know that we were at the wrong terminal but he didn’t seem to understand and drove away.I understand English is not their first language but if your going to be a an airport driver you should understand the wrong terminal.Maybe he was new.we had to get a cab at a high price to the other terminal.The company called while we were in the taxi saying she was sending him back,which was of no help at this point.
Written 30 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kristen B
2 contributions
5.0 of 5 bubbles
Dec 2023 • Family
We had an amazing experience with CanaDian Transfers & Tours.
Communication was key. They texted with me like you would with a friend. Constant reassurance and updates. I had no doubt that I was in good hands! Will definitely use again.
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Martin M
Riverside19 contributions
5.0 of 5 bubbles
Clean, and spacious van. Drivers were helpful and provided with any information needed. On time and professionals all the time.
Written 29 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve L
Muskoka District, Canada356 contributions
5.0 of 5 bubbles
Sept 2023 • Couples
We've used several "limo" services in the past but this one is the best so far... very prompt and absolutely excellent at keeping in touch with customers. WhatsApp messages from booking, then as we touched down, and for pickup. Highly recommended.
Written 18 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for taking the time to write a review about our business. We are glad to know that you enjoyed your experience with us. We hope you come back soon! :)
Written 19 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JonathanKRK
Krakow, Poland38 contributions
1.0 of 5 bubbles
STILL IN SHOCK! My wife and baby daughter stayed for a week in Akumal and used Canadian for a private van each way, booked separately. The cost was $100 USD each way. As instructed, I texted the dispatcher upon going through customs so the driver would be waiting for us when we came outside with our luggage.
The driver wasn’t there and after texting a few times and waiting, the dispatcher said they “ didn’t see my texts, they were on the phone.”
Strange, but ok.. waited 10 minutes and the driver,Julio came. Most other drivers were out there waiting before the passengers came out but ok, no big deal.
Julio was very sweet and the ride was pleasant.
I tipped Julio $10 USD and said goodbye.
The day before we were meant to leave I went online and reserved a private van to the airport for 14:15.
I texted the number the day of the ride just to make sure-14:15.
14:10 we are waiting and no van which is a bit strange but ok-I text that we are waiting and after a few minutes the response is that our driver, Julio is on his way. 14:15, 14:20, 14:25 and no Julio. I’m texting all the time and they keep assuring me he’s close and that there’s traffic which is not their fault.
Julio arrives at 14:32, 17 minutes late. He apologizes and we go.
I text Canadian that this is unprofessional and they say that it’s not their fault.
Julio drives fast and we are making up time but hit a huge traffic jam. I realize we will miss our flight. I call the airline and reschedule for the only flight available- the next day at 17:33.
Im texting with the dispatcher the whole time and they keep insisting they did nothing wrong.
I go online and find a hotel 10 minutes from the airport. The dispatcher tells me I need to pay $35USD EXTRA for Julio to drop us off.
Im stunned and say that their being late is costing me $500 USD and this is outrageous.
They maintain I must pay abd I tell Julio to take us. When we arrive he shows me the cost in his iPad $135USD I say no and pay him $100 + a $10 USD tip.
The ride, in my mind should have been FREE, not more expensive to take me to the hotel that was partly their fault I needed.
The dispatcher, Sasha was incredibly arrogant and rude. Don’t use Canadian!!
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CanaDian Transfers & Tours - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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