Our stay was excellent, starting with reservation process (thanks to Martha). Everybody at the front desk (Rosa, Cynthia, Daniela as well as doormen) were knowledgeable and courteous. The fears we had about the noise and disorders outside the hotel were mostly unfounded. The hotel is a charm of the old world and we enjoyed that very much. The room was spacious and the terrace on the roof made every meal enjoyable. You can never be tired looking at Zocalo square and it’s majestic surroundings.

Beautiful old hotel in the historic district of CDMX. The cupola is made by Tiffany, also the elevators and some other elements are made by them and are extremely beautiful. Worth a short visit when in the historic district. A part of a James Bond movie was turned here!

In looks, this is one of most unique hotels I have stayed in: it has an expansive stained glass roof and ambience and an old world feel that is quite exquisite. The building was I believe an old department store once and you can sense its past opulence. When you arrive they also give you a ride in the James Bond lift and there is a small dining room at one side of the building where you can help yourself to drinks and dainties at any time of the day. The location is fantastic and close to many attractions. From the restaurant you also get a fantastic view of the Zocalo. There is a good breakfast and food at the restaurant is generally good. The staff are also keen to help with any problem. As this is not a cheap hotel, it is probably worth also mentioning some of the negatives as well. We had a double room facing the courtyard out the back. Nice comfortable room but outside was a very noisy air conditioning unit which was noisy enough to make us wear earplugs at night so we could get some sleep. This worked ok but not what we were expecting. Also at odd times with no windows open, we would smell a gasoline smell in the room. We were not sure what this was, whether it was just Mexico City pollution but we did not notice it in other parts of the hotel or outside and it seemed to go away when we put on the air conditioning. We cannot say whether this effected all rooms or just the room we were in. But overall a great stay but with these minor defects.

We went for a drink on our last evening in CDMX, which happened to be a Monday so was very quiet. No problems walking in and getting the lift up to the roof terrace. We ordered a margarita each and a flavoured water to try but beware the size of the drinks!! It was about 3 or 4 normal cocktails in one giant glass! Tasted ok, but seeing the building and the atmosphere on the roof terrace is what we were there for. Staff were all very polite and friendly. I would actually recommend going during daylight to see the ceiling in all its glory.

Spectacular view of Zocalo square lit up at night with open air feel. Dress as you like for cocktails or a 5-course fine dining gourmet experience. We received the same attentive service for our romantic dinner as the friends who gathered for cocktails and the large family with little children. All are welcome. The tables are spread out far enough so we had our quiet experience while the family enjoyed theirs.

The location is spectacular overlooking the Zagato with a view of thse cathedral. The interior art deco is magnificent. We had two meals in the restaurant which were first class and reasonably priced. It was our visit to Mexico City and the concierge was extremely helpful in helping us make the best of our 3 days in the City. Special thanks to Jose Luis, Cynthia and Emanuel.