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The Spa at The Westin Puerto Vallarta

Certificate of Excellence
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Address: Paseo de la Marina Sur #205, Puerto Vallarta 48354, Mexico
Phone Number:
+52 322 226 1100 ext. 4323

TripAdvisor Reviewer Highlights

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  • 16
    Excellent
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    Very good
  • 6
    Average
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    Poor
  • 0
    Terrible
The Westin you expect

We like the Westin because you know what you're going to get. The building is a little dated but the grounds are immaculate. Lots of pools and great service around the pools, the... read more

4 of 5 bubblesReviewed 30 November 2016
stevelR6318TX
,
Cancun
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50 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Cancun
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 30 November 2016

We like the Westin because you know what you're going to get. The building is a little dated but the grounds are immaculate. Lots of pools and great service around the pools, the gym has been fully updated... its "vanilla" but dependable. Puerto Vallarta in our opinion is very "touristy" so we decided to head over to Punta Mita, which... More 

Helpful?
Thank stevelR6318TX
Charlotte, North Carolina
Level Contributor
27 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 October 2016

I had a men's facial, and body message with concentration with Reflexology on my feet at The Spa at the Westin. I also was impressed with the Natura Bisse product line, I was not familiar with, imported to Mexico from Barcelona Spain. However, the Tolerance Recovery Cream of 1.7 oz was the most expensive per oz of any international Spa... More 

Helpful?
Thank LanceLarson
Level Contributor
57 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 September 2016 via mobile

Front desk staff and concierge are friendly and knowledgeable, services are very well explained. Therapists are also vey friendly and skilled. Facilities are very comfortable and harmonious, and well maintained.

Helpful?
Thank Marcus P
Santa Cruz, California
Level Contributor
70 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed 20 August 2016 via mobile

I had two fabulous massages with Arturo during my week at the Westin. I almost cancelled my trip because I was having back problems and wasn't sure I could even sit on the plane to get to Puerto Vallarta. After Arturo worked on me, I was pain free.

Helpful?
Thank damicom
San Diego, California
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 July 2016

We paid more because we booked a junior suite (room 832), but it was well worth it. IMO, we had the best room in the hotel as we were in a corner suite closest to the beach at the top floor for that part of the hotel. Although we paid more, the amenities more than made up for the extra.... More 

Helpful?
Thank asustal
Saint Louis, Missouri
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 July 2016

This hotel has everything, from Josephina at the desk to Veronica at the Royal Beach Club. Everyone that I dealt with at this hotel was first class, from housekeeping to front desk, to La Palmar restaurant. The club level room had a great view of the bay and ocean and the Royal Beach Club (with Veronica) was perfect. Two blocks... More 

Helpful?
Thank kenpipe
Denver, Colorado
Level Contributor
76 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 23 June 2016

a bit tired, in need of an update. the 'Ah' moment of entering the lobby was spoilt a bit by the building of apartments that blocks what i think would have originally been sea views from the lobby as you enter. The staff were great and the food was really good overall, prices weren't too bad at all. Didn't use... More 

Helpful?
Thank Rochelle A
Illinois
Level Contributor
34 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 June 2016 via mobile

Just left the spa at the Westin - had a Relaxation Massage. While we got started a little late (not the masseuse's fault), the massage was well worth the wait! Mirna, my masseuse, was excellent, thoughtful, and thorough. She has a gentle spirit with great hands! I highly recommend it - if they are running a bit late, relax and... More 

Helpful?
Thank gfansler21
San Francisco, California
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 8 May 2016 via mobile

We stayed at the Westin hotel this month. The facility is showing its age and one thing I want to point out is the absence of WIFI when you leave the lobby area. If you want to access the WIFI signal in your room, you have to pay an Internet subscription. You have to go down to the lobby of... More 

Helpful?
Thank travelersConnexion
Level Contributor
16 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 28 April 2016

Customer service was great. We had our flights cancelled due to bad weather in Houston. So we called the Hotel and they made sure we had a room and to make our stay comfortable. The lobby bar was fantastic, and the beach was right on the property.

Helpful?
Thank Nunu0421

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?