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El Cid El Moro Beach

| Beach in front of El Cid, El Moro, Mazatlan, Mexico
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Review Highlights
RCI Points Stay Jan 14 - 28

Staying at El Cid Moro Beach was a delight. We received a phone call from El Cid on the Friday... read more

Reviewed 10 February 2017
Flipfloplocations
,
Lethbridge, Canada
Customer Service can be improved, lots of hidden costs”

We returned today after a week at El Cid Moro Beach. Our room was wonderful , spacious and well... read more

Reviewed 7 February 2017
lmeade
,
Vancouver, Canada
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Overview
  • Excellent52%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“el cid” (22 reviews)
LOCATION
| Beach in front of El Cid, El Moro, Mazatlan, Mexico
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Reviews (265)
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"el cid"
in 22 reviews
"one bedroom suite"
in 4 reviews
"francisco renteria"
in 3 reviews
"room service"
in 3 reviews
"two queen beds"
in 3 reviews
"will continue to come back"
in 2 reviews
"free ride"
in 2 reviews
"sales department"
in 2 reviews
"motorcycle week"
in 2 reviews
"swim up bar"
in 3 reviews
"breakfast buffet"
in 2 reviews
"ocean view"
in 4 reviews
"great waiter"
in 2 reviews
"cab fare"
in 2 reviews
"two week stay"
in 2 reviews
"nice beach"
in 6 reviews
"our waiter"
in 2 reviews
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11 - 20 of 181 reviews

Reviewed 10 February 2017

Staying at El Cid Moro Beach was a delight. We received a phone call from El Cid on the Friday before our check-in to confirm our arrival. They asked if we needed anything special. Hubby was so impressed that he called the girl back and...More

4  Thank Flipfloplocations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2017

We returned today after a week at El Cid Moro Beach. Our room was wonderful , spacious and well appointed, and well cared for housekeeping staff. It was disappointing to see little notices everywhere of added cost for water bottles, housekeeping to wash up dishes,...More

1  Thank lmeade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2017

Ola, We spent a week at the EL Cid El Moro Beach hotel in Mazatlan. We were there in a Time Share and the room we first got was on the third floor overlooking the Pool and Ocean. The view was beautiful. Unfortunately, the adjoining...More

1  Thank adamandrews52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 January 2017

I was very disappointed by a historically luxury hotel. The staff was mediocre at check in, the valet/bell boys never helped either at the arrival or the departure. The rooms were clean but very old. I was there about 10 years ago and it seems...More

Thank Beatriz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2016 via mobile

El Cid Moro is a good hotel. A couple little quirks, the water in the shower would go from cold to hot back to cold back to hot. We also reserved a room with 1 King bed, but when we checked all they had was...More

Thank Becky L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2016 via mobile

Beach is not crowded during the off season ; great sunsets; sandy beach and is clean! Parasailing and other beach activities are available; the cabanas are decent and there are ample seating and lounger are provided. The sunsets are amazing as the tide rolls in!

2  Thank Shelia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2016

The visit this year was so much better that the year before. The staff was very nice and went out of there way for us to have a great time. I will continue to come back and recommend .

2  Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2016

My daughter and I went here when everyone else around us was concerned of our travel destination. I have to say the staff who work here have been employed here for a very long time. They know how to make you feel welcome, safe, and...More

2  Thank lovetogobyebye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2016

Yesterday we arrived at El Cid. Breakfast at La Concha. Feeling the Pacific breathe with perfectly blue sky. My wife managed to hug and kiss few dozens of the personnel that are like our family by now. Luis Acosta, the F&B manager, gets a hug...More

4  Thank lesmusial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2016

My room was the original from when the hotel opened. It does not look like this photo, but I had a great time All Inclusive status. Enjoyed every minute except for the cleanliness and brightness of my room. Toilet was dirty, dishes, microwave and fridge...More

1  Thank Ronnique B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Mitos S
8 August 2017|
AnswerShow all 2 answers
Response from Flipfloplocations | Reviewed this property |
Sorry - as for how far.... I think it was about a 20 minute ride on the shuttle.
0
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mowea013
16 January 2017|
Answer
Response from Ronnique B | Reviewed this property |
MZT. Mazatlan Airport
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