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Diamonds International

Certificate of Excellence
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Address: 5187 Dronningens Gade | Havensight Mall (Building 3, Bay J), Charlotte Amalie 00802-6400, St. Thomas
Phone Number:
+1 340-777-4787
Website
Today
10:00 - 14:00
Closed now
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Hours:
Sun 10:00 - 14:00
Mon - Wed 09:00 - 17:30
Thu - Sat 10:00 - 17:00
Description:

Legendary Caribbean Retailer, Diamonds International bedazzles shoppers...

Legendary Caribbean Retailer, Diamonds International bedazzles shoppers with the world's finest jewelry and timepieces. Exclusive brands like Gift Couture, Wonder-Studs, and Sara G are only available here. Bridal jewelry and other must-haves await you at Diamonds International.

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TripAdvisor Reviewer Highlights

Read all 893 reviews
Visitor rating
  • 732
    Excellent
  • 91
    Very good
  • 28
    Average
  • 10
    Poor
  • 24
    Terrible
Awesome experience,great customer service

Jennifer Ledee at Diamonds International was the BEST. She helped me pick out a beautiful ring. My husband and I were docked for the day on a cruise and while we went on an... read more

Reviewed today
acamp2017
,
Memphis, Tennessee
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893 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Memphis, Tennessee
1 review
Reviewed today NEW

Jennifer Ledee at Diamonds International was the BEST. She helped me pick out a beautiful ring. My husband and I were docked for the day on a cruise and while we went on an excursion my ring was sized and ready for pick up when we returned. Great customer service. Thanks!!

Helpful?
Thank acamp2017
Placitas, New Mexico
Level Contributor
5 reviews
Reviewed 2 days ago NEW

My wife wanted a specific style of ring. The clerk took her time to find the right diamond and then the right setting. In about an hour, the diamond was set in the ring. It looked beautiful. It appraised at home for over twice what we paid. Thank you to Kirby, the supervisor that gave us such a great deal,... More 

Helpful?
Thank cxmann
Albuquerque, New Mexico
1 review
Reviewed 3 days ago NEW

Sales staff was very helpful, in good moods, made the shopping trip a lot of fun,very politealso offered other sugestions

Review collected in partnership with this attraction

Helpful?
Thank cjmccarthy6
Dublin, Ohio
1 review
Reviewed 4 days ago NEW

Shops in USA should come take notes on the customer service!! I was truly impressed & that's hard to go. Had my teens with me & they were catered to as well!

Review collected in partnership with this attraction

Helpful?
Thank mitchellmary26
Monique A, Manager at Diamonds International, responded to this review

Diamonds International would like to congratulate you on your new purchase and upgrade. We hope your new accessories bring you many years of happiness and enjoyment. Thank you for sharing your shopping experience with us on TripAdvisor. It makes us happy to get great feedback about our team as it motivates all of us to keep working hard! We look... More 

Ettlingen, Germany
1 review
Reviewed 4 days ago NEW

We visited DI in St thomas after the DI in Nassau, Bahamas had sold us a ring of I2-I3 for a price (and certificated) of an SI 1-SI2. With the help of DI St thomas we could trade the old ring with a beautiful Crown of light which left us very happy. I can only recommend them (in contrary to... More 

Review collected in partnership with this attraction

Helpful?
Thank orfanos21
Monique A, Manager at Diamonds International, responded to this review

Thank you for taking the time to write a review about your Crown of Light shopping experience at our Diamonds International location in St Thomas . We are delighted to hear that you were treated with respect and that your exchange situation was resolved satisfactorily. We hope to welcome you again! Best regards from the entire sales team at Diamonds... More 

A TripAdvisor Member
Reviewed 5 days ago NEW

On a trip through the Caribbean last week, and, based on the recommendation of the selected shopping stores' representative on the cruise ship I was on, went to Diamonds International and purchased a necklace for $1100. It is clear that in my additional shopping through the Caribbean, that I did not receive a value vis-a-vis the type or quality of... More 

Review collected in partnership with this attraction

Helpful?
Thank A TripAdvisor Member
Monique A, Manager at Diamonds International, responded to this review

Thank you for bringing this situation to our attention, and we would like to apologize for any inconvenience we may have caused you or any miscommunication pertaining thereto. Our company’s intent is to never to make our customers unhappy with any purchase. We have an established record of creating smiles, thus ensuring that our customers are absolutely pleased with our... More 

Atlanta, Georgia
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

My fiance and I stopped in here to discuss trading in a stone for an upgrade. Alex and Michael were phenomenal! They provided first class service from the beginning to end of our encounter with Diamond's International St Thomas. My fiance bought the original stone in St Maarten and will continue to keep coming back for all of our jewelry... More 

Helpful?
Thank April R
Monique A, Manager at Diamonds International, responded to this review

Thank you April and Stewart for your wonderful review. The Diamonds International team is most certainly pleased every time they get excellent feedback relative to how comfortable and special they make their customers feel. In addition, the entire Management team is happy and proud of Alex and Michael for their great effort in helping you find your selection of choice.... More 

Fishers
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Alayna and Kathy spent a lot of time with us t make sure we understood quality difference and difference in stones we were looking for. Great experience! Nice and well informed sales people.

Helpful?
Thank PebblesFishers
Monique A, Manager at Diamonds International, responded to this review

Dear Guest, many thanks for taking the time to review our stores! We appreciate all feedback and we are so delighted you had such a great experience in our store with Alayne and Kathy. Enjoy your beautiful new pieces and we look forward to seeing you back in St Thomas soon! Best Wishes, Diamonds International St Thomas More 

Berkeley Springs
1 review
Reviewed 1 week ago

My boyfriend and I visited St Thomas on a cruse in March . I was surprized when he proposed and we purchased my engagement ring at your store. Your staff , especially Gloria ,Chris and Dexter made this occasion even more special than it already was!! I couldnt be happier with our purchases [also a watch and earrings) and the... More 

Review collected in partnership with this attraction

Helpful?
Thank gayle411
Monique A, Manager at Diamonds International, responded to this review

Diamonds International would like to congratulate you on your Engagement!! We hope your new accessories bring you many years of happiness and enjoyment. Thank you for sharing your shopping experience with Gloria, Chris and Dexter on TripAdvisor. It makes us happy to get great feedback about our team as it motivates all of us to keep working hard! We look... More 

Millstadt
2 reviews
Reviewed 1 week ago

I went into check out the Wright brothers collector watch by Bremont. Gino met me at the door showing me the awesome selection of Bremont watches. His knowledge of the history and manufacturing of the Bremont watches was outstanding . The sales manager Holly did a great job showing me how every detail of the MB II. I am very... More 

Review collected in partnership with this attraction

Helpful?
Thank Larry C
Monique A, Manager at Diamonds International, responded to this review

Congratulations on your recent Bremont timepiece purchase and thank you for your kind-hearted words! Our company delivers top-notch customer service and every time we read our excellent comments, it is definitely rewarding. One of the exciting benefits of shopping with us, is that you have so many options to choose from that makes it possible to find that perfect gift... More 

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Sterling, Illinois
over a year ago

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Typical questions asked:
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  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?