Divers Supply
Divers Supply
4.5
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
91 reviews
Excellent
72
Very good
8
Average
3
Poor
0
Terrible
8
Manuel Thomaz
Lisbon, Portugal2 contributions
Apr 2023 • Solo
Don't buy any Suunto dive computers from Divers Supply (Cayman) Ltd.. Certainly don't service them there. Spent $450 on a D4i and after servicing there for the first time, the motherboard ate the battery in less than 8 months, and they say I have to buy a new module for several hundreds of dollars?? What?? This computer was bought there less than 4 years ago!! And they don't assume any responsibility. Terrible customer service.
Written 15 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bill C
Vancouver, Canada4,600 contributions
Dec 2019
Our tour guide, who is also a diver, recommended this shop when my girlfriend mentioned that she was looking for a bathing suit. Divers Supply had a large selection of swim wear for both women and men. They also had all sorts of diving supply and equipment. Staff was friendly and helpful.
Written 17 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the great review which means so much to us. We hope you'll shop with us again at Divers Supply. :)
Written 20 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ky_the_canuck
Ottawa, Canada122 contributions
Dec 2019
I unfortunately had a flooded dive computer after a failed battery change. The team at Divers Supply truly went above and beyond, working with Mares, to replace my computer and even had it shipped back to me at home in Canada. I was so worried about leaving without my computer (my precious!), but Adam stayed in constant communication with me and organized everything seamlessly - a true professional! The team here was nothing but friendly, courteous and extremely knowledgeable. The store itself has an amazing selection of gear, a technician on-hand and a retail section for outerwear (bathing suits, rashguards, clothing, hats). Thank you again Adam (and your team) - we hope to see you again soon when we're back!
Written 8 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominique C
George Town, Great Exuma1 contribution
Jan 2022 • Solo
Excellent customer service! The guys took the time fo give me some great advice about gear even though they knew I wasn't purchasing anything on that day. One of the employees (Emerson) replaced a broken clasp on my mask, free of charge. I have found all of the employees there very helpful every time I have frequented to store.
Written 9 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thehonestwriter
Seattle, WA2 contributions
Feb 2020
We had old equipment and Emerson was an absolute expert about fitting us for proper masks. Plus he was really funny. Expecting to see him doing Stand-Up the next time we go to Grand Cayman! BTW, the masks are great, don't leak and Emerson suggested a strap wrap to put on so it doesn't pull my long hair. Excellent.
Written 26 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas Dickens
10 contributions
Feb 2020
I had some problems with my full face mask. I was worried they wouldn't be able to fix it, but they were more than happy to try. I was told 5 days to a week, however, 2 days later Emerson called me saying he fixed it! Amazing! Well done! Thank you so much!
Written 6 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're so pleased that you chose to bring your mask to Divers Supply and that Emerson was able to fix it for you! This great review is much appreciated! Thank you very much.
Written 7 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aleta B
14 contributions
Jan 2022 • Solo
I entered the shop with no knowledge of snorkeling, a mask and a snorkel that didn't seem to work properly.
I walked out with so much knowledge and proper snorkeling gear without breaking the bank.
Thank you Emerson for helping me find the right gear (that's within my budget) and for patiently answering all of my questions. I definitely won't go anywhere else if I ever need any dive gear in the future.
I walked out with so much knowledge and proper snorkeling gear without breaking the bank.
Thank you Emerson for helping me find the right gear (that's within my budget) and for patiently answering all of my questions. I definitely won't go anywhere else if I ever need any dive gear in the future.
Written 23 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anca M
1 contribution
Jul 2022 • Friends
Great store, great customer service! I needed help choosing some snorkelling items and Emerson was absolutely amazing. Very helpful and funny he made it very easy. Few days later, tried everything on and everything fits perfectly. Couldn’t praise him enough.
Good job!
Good job!
Written 17 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rovie F
12 contributions
Jul 2022 • Couples
Emerson was really welcoming when we got to divers supply. I was looking for an specific equipment for free diving and Emerson provided a lot of specific details about my fins, soles and the retainers. Thank you so much for taking your time and delivering such a great customer service.
Written 14 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CVSReviews
Toronto, Canada17 contributions
Aug 2018 • Family
We’ve used Divers Supply many times as they always have great friendly service. The staff are very knowledgeable and helpful. This trip we stopped in to get our regulators looked at. Despite having them serviced before our trip, both my wife’s and my alternates were leaking air. The technician made a quick adjustment which solved the problem and did not even charge us. We’ll definitely be back.
Written 17 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi what does it cost to rent a snorkel set for a day or week?
Written 3 June 2019
Here is a breakdown of our rates at Divers Supply:
Mask and snorkel are $5 CI per day
Fins are $5 CI per day
A snorkel vest is $5 CI per day
The new full face snorkel mask is $10 CI per day
We also have a variety of "try before you buy" items available in the rental department.
The first day is paid up front and that payment covers you until closing time the next day. This is like two days for the price of one.
Any subsequent days are paid when returning the equipment. Please remember to bring credit card for the deposit slip.
We are open from 8am until 9pm daily.
Written 22 July 2019
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