La Mer Spa at the Grand Cayman Marriott Beach Resort

La Mer Spa at the Grand Cayman Marriott Beach Resort: Address, Phone Number, La Mer Spa at the Grand Cayman Marriott Beach Resort Reviews: 4.5/5

La Mer Spa at the Grand Cayman Marriott Beach Resort

La Mer Spa at the Grand Cayman Marriott Beach Resort
4.5
Spas
This location was reported permanently closed
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We have four beautiful locations island wide to serve you. Please visit our website for more information.
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4.5
85 reviews
Excellent
49
Very good
23
Average
6
Poor
2
Terrible
5

bhaddu
Gurgaon4 contributions
Mr Lalit
Oct 2019 • Solo
I am shocked at the service standards of this 5 star Hotel, the grand centara beach resort, Phuket. I called them at 18.30 pm Thailand time on 19th Oct from overseas. Requesting to speak to the reception or lobby manager,and after keeping me waiting for a very long time despite being told Its an overseas call, she disconnected. Can a reception line or lobby manager of a hotel be unreachable? Very poor customer response. Well they have lost a booking of a party of 11 persons.
Written 19 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Careen C
George Town, Cayman Islands4 contributions
Spa Day!
Oct 2019 • Solo
Zara was amazing! The deep tissue massage coupled with the hot stones was what my aching back needed.
Written 10 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Dana G
3 contributions
Relaxing visit
Jan 2019 • Couples
A nice combination of family friendly and quiet. Great customer service with genuinely pleasant staff. We felt pampered, but nothing felt stuffy or formal.
Written 1 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

myLense
Ottawa29 contributions
80 minute massafe
Jan 2018
My husband and I booked a 80 minute massage which was supposed to start at 2pm. We showed up at the reception at 1:45pm. At 2:10 no one had acknowledged that they were running behind. The receptionist was busy on her computer knowing well that we are waiting. Shortly after we asked her what was going on and she said the therapist are running behind schedule. She confirmed that our 80 min massage will start from the time we enter the room. Which was at 2:15pm. Long story short we had a great massage but when we looked at the time it was only a 60 minute massage. When we got to the reception to pay, they were going to charge us for a 80 minute massage even though we only had a 60 minute. It was a very awkward conversation, where the receptionist didn't believe us and she went and asked the massage therapist who completely lied and said they gave us a 80 minute massage. Anyways, at the end we ended up paying for an hour but wow what an awkward encounter!
Written 10 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Z2ofus
Chantilly, VA51 contributions
Nice but short massage
Aug 2017 • Solo
I was able to make a reservation the evening before my midmorning massage.

I opted for a short massage with Lilly. She was very good and I highly recommend her.

Unfortunately the massage was much too short. However, the prices here were very expensive and a 25-minute massage cost me a little more than $100. That was with the automatic 15% gratuity that they add on. Their 50 minute massage is about $150 U.S. without gratuity. I can get a 90-minute massage in my favorite spa at home for about $155 so I think this spa is a little overpriced.

However, the staff was friendly and I can't recommend Lilly highly enough.
Written 31 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

jennz78
Oklahoma City, OK119 contributions
Anniversary Couples Massages
Jun 2017 • Couples
We enjoyed our couples massages. Staff was very nice and we left feeling like a million bucks. Paid about $320USD for this blissful hour. the bill already had gratuity added on. After reading other reviews where people added on the hot tub--I totally wish we had been given that offer but sadly we weren't.
Written 6 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

MCL-CT
Hartford, CT8 contributions
What a treat!
Jun 2017 • Family
I had a facial and a massage at the spa. Karin was WONDERFUL. Since Karin did a marvelous job on the facial, I decided to go back for a massage. Of course, the deep tissue massage was amazing. Karin was very attentive and experienced. I highly recommend the spa,
Written 30 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

KevSumac
Indiana211 contributions
La Mer spa
May 2016 • Couples
Couples massage followed by champagne in a mineral bath, wonderful. Place was immaculate and very relaxing.
Written 20 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to write a review. It is wonderful to hear feedback from our valued guests. Our couples room is always a favorite for guests, and the fresh jacuzzi tub soak is an excellent way to detox and unwind after your massages. We hope you will visit us again should you return to Cayman. We always enjoy seeing return visitors. Kindest regards, Sarah Ferguson Spa Manager
Written 22 April 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian C
Missouri5085 contributions
Two separate treatments while on vacation
Mar 2017 • Couples
My wife and I love using this spa while vacationing at the Grand Cayman Marriott Beach Resort. We have used spas in various locations (Arizona, California, Las Vegas, Florida, etc,) and this is our favorite. We each did a body scrub followed by a massage early in our stay and then a massage and/or facial, pedicure, etc. added on the day before we flew home. Excellent service and excellent results. Lucia was excellent as was Lilly. We will be back.
Written 19 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

traveljunkie423
Atlanta, GA44 contributions
Birthday Massage
Apr 2016 • Couples
The spa was so beautiful and relaxing! The staff were very polite and attentive to our needs. A must when you visit the hotel!
Written 25 February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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