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Jamaica Customized Vacation and Day Tours

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Address: 7 Fort Street, Montego Bay 0000, Jamaica
Phone Number:
+1 876-979-2021
Website
Fee: Yes
Description:

Specializes in Jamaica tours, ground transportation, airport transfers,...

Specializes in Jamaica tours, ground transportation, airport transfers, taxi, airport shuttles and helicopter flights island wide.

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Book In Advance
More Info
US$ 60.00*
and up
Rastafari Indigenous Village Tour from Montego Bay
More Info
US$ 58.00*
and up
Mayfield Falls Tour in Jamaica
More Info
US$ 70.00*
and up
Montego Bay Snorkeling Tour

TripAdvisor Reviewer Highlights

Read all 88 reviews
Visitor rating
  • 72
    Excellent
  • 5
    Very good
  • 2
    Average
  • 1
    Poor
  • 4
    Terrible
Great company

I used them for airport transfers to and from the Royalton White Sands. They were at the airport waiting for me just as they said they would be. Less than 30 minutes later I was... read more

5 of 5 bubblesReviewed 1 week ago
Joseph S
via mobile
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88 Reviews from our TripAdvisor Community

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Showing 84: English reviews
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

I used them for airport transfers to and from the Royalton White Sands. They were at the airport waiting for me just as they said they would be. Less than 30 minutes later I was at the hotel. I had an issue and I needed to go back to the airport. I set up a last minute commute back and... More 

Helpful?
Thank Joseph S
Ontario, Canada
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Received an email the day before our scheduled flight into Sandals saying they had to cancel due to issues and if they could do our departing flight they would notify us. If not we would receive a refund in 5-10 business days. That was February 11th and a month later still no refund. I have called a total of 12... More 

Helpful?
1 Thank 4Richardson
Pittsburgh
Level Contributor
29 reviews
common_n_attraction_reviews_1bd8 218 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Have used this company 2 years in a row and for other transfers mid week. They are always early, answer the phone, and are priced very good. Highly recommended.

Helpful?
Thank bbgamer
NC
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 January 2017

Excellent experience! Highly recommended. Our family member had a very stressful arrival in Kingston. My daughter was traveling alone, only in Kingston because she had missed her cruise and wanted to catch up with the ship in Ocho Rios. I was the exasperated mother back in the states looking for someone to pick her up from the airport, take her... More 

Helpful?
Thank freyosol
Angola, New York
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 November 2016

We were picked up promptly at the airport and returned safely and very quickly. On the return trip Garfield was a great driver and very nice !

Helpful?
1 Thank Bull90joe
Dover
Level Contributor
17 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 November 2016

Best experience and highly recommend this company for airport transfers! Came directly to the hotel and the vehicle was clean and just the right size for 3 adults.

Helpful?
2 Thank 221jacquelynh
Honolulu, Hawaii, United States
Level Contributor
22 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 October 2016

Leon of Down to Earth Tours was excellent, informative, friendly and courteous he made our trip so enjoyable and it was knowledge filled, Definately will book him again we we are in in Jamaica, tell all of your friends!

Helpful?
Thank Dwaine C
Ashburn, Virginia
Level Contributor
23 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 30 September 2016

We used their website to book airport transfer to/from for 6 people. The driver was there as promised holding our name tag and escorted us to the van. The ride was about an hour long and we enjoyed the site seeing. on the way back the driver was at our resort 5 mins earlier than promised, he was punctual. we... More 

Helpful?
1 Thank navdeepkapur
1 review
1 of 5 bubbles Reviewed 14 September 2016 via mobile

DONT USE THIS COMPANY FOR ANYTHING. They cancelled our heli tour cause the helicopter had a problem and because of a storm. However, the day of thw flight the sky was blue and a sunny beutiful day. Because i do flight helicopter i know they were lying and this is a scam. I called so many times and the last... More 

Helpful?
Thank Eduardo S
Fairview Heights, Illinois
Level Contributor
29 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 13 September 2016 via mobile

We booked a helicopter transfer from Montego bay airport to Sandals Whitehouse for our July vacation. The helicopter transfer was cancelled due to maintance issues which is understandable. What is NOT acceptable is that our deposit was not refunded. I would call weekly to inquire about refund status and was always told "5-7 business days" Finally last week we notified... More 

Helpful?
Thank AbbyLynn84

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jamaica Customized Vacation and Day Tours and other visitors
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Questions? Get answers from Jamaica Customized Vacation and Day Tours staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?