Holiday Services
Holiday Services
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
About
Holiday Services is a well established family owned and operated tour company in Jamaica that has been serving the tourism community since 1984. The company is the multiple time winner of the Jamaica Hotel and Tourism Association's "Best Tour Operator award" for excellence. We offer airport transfers, sightseeing tours, foreign language staff and handle special groups and hotel bookings.
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  • Hubbubnub
    2 contributions
    Great Driver
    Visited the Luminous Lagoon from Negril, Hwayne was our driver, very punctual, in fact early. He was friendly and very careful over bumpy parts of the road. Took us where we wanted to go for shopping before heading to the Lagoon. It was a long afternoon and we didn’t get back till late, he then had to drive back home to Montego Bay but nothing was too much for him.
    Thank you very much for taking the time to write this review. We truly appreciate it and this goes on Howaine's files for a special reward! Sincerely, Holiday Services Ltd
    Written 2 March 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled as a couple
    Written 2 March 2023
  • Terrance T
    1 contribution
    ANDRE HOLIDAY SERVICES
    I traveled holiday services with Andre. Great person very caring and respectful.. car ride was amazing and smelled nice and clean inside. Will definitely recommend asking for him to be your personal driver next time you come to Montego Bay!
    Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
    Written 7 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled as a couple
    Written 6 August 2023
  • Jorge A
    1 contribution
    Ys Falls are amazing
    We did the YS falls and Black River. Ys falls are amazing, huge waterfalls where u can get great pictures. After that u can chill in the natural pools they have. Jermaine Martin was our driver, he was really nice, telling us about the towns we were passing by. He is also a great driver, we felt safe in the road even with the heavy rain. We recommend this tour.
    Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
    Written 15 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled as a couple
    Written 8 August 2023
  • Mobile01109012669
    3 contributions
    Great private tour experience to YS Falls and Black River
    Went on a private tour with driver/guide Jermaine to the YS Falls, Black River Safari and we had a wonderful day. We asked for an extra stop at the Appleton Estate Rum Factory and that was not a problem for an extree fee. We were very happy to have done this extra stop on our tour trying all kinds of rums and see how it's mee made. Thanks for the lovely day and a good conversation during our transit
    Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
    Written 9 September 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled as a couple
    Written 5 September 2023
  • TamiaC
    1 contribution
    Kevin was the best!
    Had an excellent experience with Kevin. He was very informative, made sure we had a great time, and was well taken care of! He was absolutely the best from the time we were picked up to the time he dropped us off.Very accommodating and he even gave us options for the day, definitely would recommend and book again. If you want to have a good time please make sure you book with Kevin. I know as women when we travel it is sometime scary because of the unknown but Kevin made it very comfortable and relaxing for us!!!
    Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
    Written 11 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with friends
    Written 3 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
912 reviews
Excellent
615
Very good
111
Average
58
Poor
42
Terrible
86

ClaireSolihull
Solihull3 contributions
Feb 2024 • Couples
Great swift airport transfer, prompt arrival at hotel, friendly service first class service from Rolando. Would use again
Written 24 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Claudette C
London, UK4 contributions
Feb 2024 • Friends
Rolando our driver was professional and made a long journey easier than anticipated. He was punctual and the vehicle was clean and comfortable
Written 23 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written 24 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

csandy54
2 contributions
Feb 2024 • Couples
We booked airport shuttle service to and from the resort we stayed in.
Andre drove us. His car was clean, the AC was comfy and Andre was friendly and answered our questions.
Written 20 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amanda S
1 contribution
First of all the staff are very unfriendly. Can you send a favour and don’t ask them for anything. If you have tickets in your hand for this trip, you still need to provide confirmation email that you actually purchased it yourself and didn’t steal the tickets from someone.? Which I find very weird. Thankfully for my tour guide we got away without having to show confirmation as we did not bring our cell phones with us on this excursion because we were going in water. They offer a complimentary drink. But the drink is smaller than a child’s glass and probably has approximately teaspoon of alcohol in it. They give you a number and tell you wait for your number to be called to get on the boat. But they don’t follow that everyone just lines up and gets on the boat. We told the sturgeon last 45 minutes. The boat ride was five minutes to get to the lagoon in five minutes to get back from the lagoon and they let us swim in the water for five minutes long enough to take our picture so that they can make money from us..
Written 20 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We sincerely apologize about this issue. This is not our standard. We really appreciate you took the time for writing this review. Our company is always open to new recommendations in order to offer our customers an excellent service. Sincerely, Holiday Services Team
Written 24 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The R
1 contribution
Feb 2024 • Couples
It was great. My fiancé and I had a excellent time . We would come back again for the experience and welcoming of the Jamaican local people.
Written 18 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written 19 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lynn P
Calgary, Alberta, Canada16 contributions
This tour was exactly what I expected. Was it “amazing? No!! It was nice to get off our resort for the afternoon. Yummy margaritas at Margaritaville, nothing really to see snorkeling but was fun hanging out in the water. Had some drinks appies at Ricks Cafe, entertainment was enjoyable.
Would do it again? Probably. Just don’t get your expectations too high, just enjoy the day!🤷🏼‍♀️
Written 18 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write this review. We truly appreciate it. Sincerely, Holiday Services Team
Written 19 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karen H
Norwood, MA93 contributions
Feb 2024 • Family
When we arrived at Montego Bay Airport it was total chaos but right around the corner was a gentleman holding a sign with our name on it. He helped us maneuver customs and immigration. Before we knew it we had our luggage and sat having a cool drink in Club Mobay Lounge. He then went to check on our transportation to Negril. That's where the experience took a small turn. I needed to go to the desk even though they had all my information. The young woman at the desk was sitting on a chair leaning against the wall. She could not bother to get up even though I had difficulty understanding her. Finally, I had my paperwork for my round-trip private transportation. I was told as soon as I was finished with my drink in the club I could exit the airport and someone with a Holiday Services shirt would be there to help us to our car.
As we exited we did not see anyone from the company to help. We waited a while to see if someone would show up. Finally, I went back inside to the Holiday Services desk to inquire where our car was. The young woman told me again that there was someone outside to help which I stated clearly there wasn't. She came outside and after looking and finding no one called for a car. Fifteen minutes after that we were finally on the road to Negril. The drivers for Holiday Services were excellent it was the administration/on-site services that were lacking.
The Mobay Departure lounge was as good as the arrival one. There was excellent service and comfort.
Written 18 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We sincerely apologize about this issue. This is not our standard. We really appreciate you took the time for writing this review. Our company is always open to new recommendations in order to offer our customers an excellent service. Sincerely, Holiday Services Team
Written 19 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chantal M
21 contributions
The guide Daltris was just unbelievable. Gave the right information, detailed even sang for us. A visit I would recommend no doubt.
Written 14 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written 16 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laurianne M
1 contribution
Feb 2024 • Family
We had a lovely tour with Andre. He answered all our annoying questions. We really enjoyed the tour of Rose Hall. We were expecting a group tour and it ended as a private tour.
Written 13 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written 16 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Voyager35926961770
1 contribution
Feb 2024 • Friends
Very knowledgeable and funny!! Super nice tour guide. We ventured through the main parts of Montego Bay, through the markets. The Rose House has an interesting history. It’s been pretty well restored/preserved.
Written 13 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written 16 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Holiday Services (Montego Bay) - All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

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