Hard Rock Casino Punta Cana

Hard Rock Casino Punta Cana

Hard Rock Casino Punta Cana
4.5
12:00 PM - 4:00 AM
Monday
12:00 PM - 4:00 AM
Tuesday
12:00 PM - 4:00 AM
Wednesday
12:00 PM - 4:00 AM
Thursday
12:00 PM - 7:00 AM
Friday
12:00 PM - 7:00 AM
Saturday
12:00 PM - 12:00 AM
Sunday
12:00 PM - 4:00 AM
About
Turn it up with the hottest casino in the Caribbean. Home to the best action in the Dominican Republic, our 45,000-square-foot Casino features exciting play at 37 unique tables and more than 439 of your favorite slots. Go big with the international flavor of our Poker Room with our Texas Hold’em. Enjoy the pulsating energy of Blackjack, Craps, Roulette or Baccarat, or find high-limit thrills and top-shelf service at our VIP area and Asian gaming with a variety of tables games and options for slots as well. Watch your favorite sports in our Sports Bar's BIG Screen. You don't need to stay here to play here and enjoy our delicious restaurants offers - Montserrat manor and Youyu noodles bar. Also, you can try the flavory Messi burguer /Messi sandwich and the sophisticated mixology of our Casino center bar and Sports bar.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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  • Christopher S
    2 contributions
    5.0 of 5 bubbles
    Great night out! Or several…
    Did not stay here but will be next time I visit DR! Casino is open to all resorts FREE and one restaurant in the casino which is excellent!! The rest of the restaurants are only for hotel guests… you CAN come here for dinner and gamble without staying at the resort no entrance free just grab a player card and go… all USD currency, atms give Dominican peso come with cash
    Hi Christopher S, Thank you for sharing your positive experience at our casino! We're glad to hear that you enjoyed your visit and appreciate your feedback on the different options available for dining and gambling. Thank you again for your review and we look forward to welcoming you back on your next visit.
    Written 29 March 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled as a couple
    Written 27 March 2023
  • MARK D
    3 contributions
    5.0 of 5 bubbles
    Exelente
    This is my 7th trip & my wife and I have an excellent time. They have upgraded the rooms, the restaurants and the activities. The activities were a lot of fun and led by Oberson. Who is excellent at getting all the people involved so that we have a great time. The staff that told her hands all the way through Wade, who led by our butlers Elvido and David and we were taken care of at the pool every day by Scooby Doo. Santo, Santo and Jose made sure that as far as food we got whatever we needed a great destination for families
    Hi O3263PDmarkd Thank you for leaving a review about the awesome service you received. We are happy to hear that our staff gave you an outstanding service and exceeded your expectations. We look forward to your next visit to our property
    Written 11 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled as a couple
    Written 6 May 2023
  • Yorlly V
    1 contribution
    5.0 of 5 bubbles
    First time here and had a blast!
    Came with my family on a trip and had a lot of fun. Our butlers were Jose Lugo, and John Carlos. They hooked us up every day with the best seats at the hall of fame pool, at the shows, and made sure we knew which were the best party spots. The pool concierges Scooby Doo, Elvis and Brainer were awesome. Very friendly and made sure we were having fun. A big thank you to Pablo and Eva for taking care of us. We were a pretty big group, but we always had what we needed for drinks and food. The bartenders were also great and recommended some really good cocktails. Thank you to Ambioris and Jose Gonzales!
    Hi yorllyv2023 Thank you very much for your good comments about the property and our staff. For us it was a pleasure to serve you, and we hope to have you back soon.
    Written 25 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with family
    Written 14 August 2023
  • Darrick R
    Longmont, Colorado3 contributions
    5.0 of 5 bubbles
    Fran makes this the place to be!
    Hard Rock Casino in Punta Cana is hands down the best island casino in the Caribbean! And it’s not even close. Franji Pacheco provided excellent customer service in the casino, and made me smile each night. She greeted me, and answered all of my questions. She is a huge asset, protect this lady at all cost! Thank you Franji!! Hope to see you again soon!!
    Hi DarrickReid We are so happy to hear you had a lot of fun in our casino and that Franji provided you with amazing service! We hope you will come back and visit us again soon and have another wonderful experience.
    Written 30 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with friends
    Written 25 August 2023
  • patti P
    1 contribution
    5.0 of 5 bubbles
    Very memorable
    We enjoyed the hotel and casino. The casino attendants Franji Pacheco and Carlos and jade were so nice and helpful to me. They watch over me and helped me with anything I needed. I really loved the service they gave to me. I wanted to let the casino know I've been to several casino's and there staff is terrific. I rate the casino and service with a 5 for excellence.
    Hi patti P Thank you so much for your comments and feedback about our property. We want to especially thank you for your kind words for the services provided to you by Rosanna, Franji and Jade. Thank you and please visit us again soon!
    Written 30 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled on business
    Written 27 August 2023
  • Gabrielle L
    1 contribution
    5.0 of 5 bubbles
    Fabulous casino bartenders
    Leandro and Jassiel were amazing bartenders during our stay at the Hard Rock. They always made our time at the casino amazing and took so much time and effort to craft beautiful and delicious cocktails, especially the espresso martinis! We will 1000% be back. Thank you so much!
    Hi 333gabriellel Thank you so much for your comments and feedback about our Casino. We want to especially thank you for your kind words for the services provided to you by the associates you listed in your message. Thank you and please visit us again soon!
    Written 27 September 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled as a couple
    Written 24 September 2023
  • Cristian M
    1 contribution
    5.0 of 5 bubbles
    My experience at the hard rock
    My experience at the hard rock was absolutely amazing!! From the food to the clubs to the casino. Everything was beyond my expectations. If you do gamble please sure you sit at Gabriel’s table. Gabriel is the best dealer I’ve ever had at any casino. He was so unbelievably loving and caring. My wife and I had a great time playing there. Also Angela Castro was incredible as well. Thank you Hard Rock! Can’t wait to be back.
    Hi cristianmR5537XA Thank you for providing us with feedback on your experience in our casino. We are thrilled to hear Gabriel and Angela went above and beyond to provide you such a memorable experience. We hope you come back and visit us again soon!
    Written 30 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled as a couple
    Written 4 October 2023
  • Larry Shuemate
    16 contributions
    5.0 of 5 bubbles
    Watching sports. Eating good.
    Great food late at night watching football and the world series at the same time in the big screens. Very friendly and great service by the staff, especially Perla!! Great job and gracias!!
    Hi Shuem8 Thank you very much for your good comments about our casino, Sports Bar and Perla's service. We hope you return soon!
    Written 20 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 30 October 2023
  • Sarah H
    1 contribution
    5.0 of 5 bubbles
    Christmas holiday 2023
    This place is amazing, the location, beach, pools and food and restaurants. The only thing I would change is there to be more branded drinks and more places to get ice cream and coffee. But Ramon at the Woodstock and central pool made our holiday he was so attentive and fun he brighten our day with his drink delivering was amazing. He even got in the pool to give our daughter her drink. What a guy we will miss him.
    Visited December 2023
    Travelled with family
    Written 29 December 2023
  • Jeffrey T
    Oklahoma City, Oklahoma31 contributions
    5.0 of 5 bubbles
    Casino waitress and managers THE BEST SERVICE
    The Casino workers are excellent very good service from Kristol, Johanna and FranzJ they are the best I would never go anywhere and I’ve been going here for 12 years. These people really care about customer service. Thanks for everything.
    Hi 580jeffreyt Thank you so much for your comments and feedback about our Casino. We want to especially thank you for your kind words for the services provided to you by the associates you listed in your message. Thank you and please visit us again soon!
    Written 18 January 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Travelled with family
    Written 4 January 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles3,281 reviews
Excellent
2,421
Very good
544
Average
182
Poor
60
Terrible
74

Erin L
1 contribution
1.0 of 5 bubbles
Mar 2024 • Friends
They randomly turn people away from the casino with no reason or explanation - so if you are not staying at the hotel don't waste your money to travel to their casino. Awful!
Written 3 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Explorer22523459200
2 contributions
5.0 of 5 bubbles
Feb 2024 • Family
My first time at Hard Rock Punta Cana and it definitely DID NOT disappoint! What an amazing week with friends and family. My friends are Hall of Famers and we were very lucky to have Elvido and David at our beck and call. They were absolutely wonderful! There was nothing they couldn’t do for us. They were always in contact with us either on our group chat or in person. Thank you for an awesome trip!
Written 2 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

salboy4804
1 contribution
5.0 of 5 bubbles
Mar 2024
Beautiful casino and a great time with all friends and staff. Drinks were very good and tables were very nicely put. Returning soon
Written 1 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Notimportant2024
New York City, NY1 contribution
1.0 of 5 bubbles
Feb 2024 • Family
They find every way to take your money from the moment you use the atm. Entire place was not clean. 50 50 service
Written 1 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lkelly3322
1 contribution
5.0 of 5 bubbles
Feb 2024
My husbands company had their rewards trip here and it exceeded expectations. A huge resort so I was worried I wouldn’t like that, but we loved having so many options. We plan on bringing our 14 year old and 9 year old next Spring Break because all of the fun for kids.
Written 29 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

adamZ2006YN
Port Huron, MI1 contribution
3.0 of 5 bubbles
Feb 2024
Beaches are beautiful, service is excellent, pools are nice and not over crowded, but overall the resort is way to large. Long wait for food, food was subpar.
Written 29 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

pennymillerky
1 contribution
5.0 of 5 bubbles
Feb 2024
Our 3rd visit, having problems getting what was included in our package. Lots of walking. Beautiful beach and pools.
Written 29 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

danashbaugh1
Loveland, CO1 contribution
5.0 of 5 bubbles
Feb 2024
Enjoyed playing craps at Punta Cana casino. Table staff was very friendly and helpful. They brought a chair to the tables as I am disabled and use crutches. Drink service was very quick.
Written 27 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi danashbaugh1 Thank you so much for taking the time to provide us with feedback regarding your vacation at our property. We are happy to hear that our team gave you an outstanding service and exceeded your expectations. We look forward to your next visit to ourCasino
Written 28 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

davepowless11
Pickering, Canada1 contribution
5.0 of 5 bubbles
Feb 2024
My partner and I travelled here last minute for our birthdays, and we were very happy we did. The resort is endless in activities and friendly staff. We had amazing nights and very relaxed days. Couldn't have ask or expected anything better then what we experienced, if the price is right? Highly recommend experiencing at least a week!
Written 25 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kenbrainer
1 contribution
5.0 of 5 bubbles
Feb 2024
This is a wonderful resort. They have everything one would want to do on a vacation or short getaway. Bring your walking shoes very large resort.
Written 24 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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