VIP Services Punta Cana Airport

VIP Services Punta Cana Airport

VIP Services Punta Cana Airport
4
Points of Interest & Landmarks • Airport Lounges
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12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
VIP SERVICES AT PUNTA CANA INTERNATIONAL AIRPORT (PUJ) Welcome to Punta Cana International Airport’s VIP Services, a true experience of luxury and comfort until the very last minute; we seek to ensure all travelers’ experiences are seamless from the moment they arrive to the moment they depart from our airport facilities.
Suggested duration
< 1 hour
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
63 reviews
Excellent
41
Very good
6
Average
5
Poor
1
Terrible
10

Michelle W
Grand Rapids, MI2 contributions
Jan 2023 • Friends
The line through customs was ridiculously long and would’ve taken us hours. With the VIP service, the attendant met us at the jet bridge and we sailed through the whole process within minutes. Money well spent!
Written 29 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

C Jay H
Yarmouth, Canada8 contributions
Jan 2023 • Solo
Without any warning from Canada or Sunwing, DR “required” finger prints. Not acceptable treating travellers like criminals. Especially when finger prints are used for personal security on various devices. Outrageous violation of right to privacy.
Written 20 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jenniferaM2747JG
Nova Scotia, Canada8 contributions
Apr 2022
We did both arrival and departure this trip and found the arrival so worth it if you have private transfer to your hotel. It gets you out of the airport and to your resort so fast. The departure for us was a little less worth it ….just meant more time sitting in the airport …but it was because we couldn’t adjust our pickup time at the resort to reflect that we had this service. If you can do that it would be worth it! Everyone was so pleasant and efficient!
Written 15 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Puru Sar
Toronto, Canada32 contributions
Jan 2023 • Family
Five star service for the price you pay. The attendant took us from the flight on a golf cart to a lounge, she then returned after our immigration and customs and got our luggage and then dropped us to our previously arranged private transfer to the resort. All this within 20 mins. Really worth it.
Written 14 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

juluec
California15 contributions
Jan 2023 • Family
Paid 600.00 for VIP service and did not receive waited in lines. Waste of money no service was provided
Written 12 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bonnie F
12 contributions
Dec 2022
This service is definitely the way to get through an airport. You are welcomed with a host holding a sign card as soon as you get off the plane, taken through customs in an expedited line, and get to relax with a drink in the lounge while your luggage is found and brought to you. Afterwards you are lead to your transportation team. It is super efficient and fast.
Written 3 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

adam w
180 contributions
Dec 2022
They picked us up right after deboarding, and processed everything quickly and even got our luggage, all in under 45 minutes. I'm not sure how fast regular processing would have been but I'd guess they saved us an hour of crowds and headaches.
Written 2 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Adam w We value your feedback about your experience with our services. It was a great pleasure being able to assist you and learn that our team is delivering the level of service we are committed to. We hope to have the opportunity to do so again in the future. Regards from Punta Cana International Airport VIP services.
Written 26 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sw1137
Chicago3 contributions
Dec 2022
We were very thankful for the service the manager was able to assist us with one day notice, our hostess was attentive and helpful. the lounge food needs a little more to be desired. Everyone was polite and provided good service

Thank you all we will use you again.

Shari Wilson
Written 26 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Morgan
13 contributions
Nov 2022 • Friends
BUYER BEWARE; SAVE YOUR MONEY!

First off, don’t believe the reviews that say they pick you up in a buggy/golf cart and help you with your carry-on luggage… this was not our experience. We were “greeted” by a tiny Dominican woman who barely spoke to us, did not assist with any carry-on luggage, and didn’t explain the process as we were walking with her. AWFUL first impression.

We were “escorted” through the VIP line at customs, which was the only positive portion of this purchase. Literally the only thing the VIP person did was grab our passports and 1 of 2 of our QR codes to hand over to the customs officer. She then proceeded to flirt with the customs officer and then take us to the VIP lounge, which left much too long for. The VIP lounge is pretty lackluster and nothing special. We drank the beer offered to us, only after we paid…

Once they fetched our checked luggage, we headed to a very small security belt to scan our luggage. There wasn’t a dedicated VIP line and the tiny VIP person was not assertive at all, so we were left to fend for our own spot in line, which was super awkward because we felt like we were cutting the line. I was so flustered at the awkward situation that I rushed when placing my carry-on and personal item on the belt that I lost a pair of Rx prescription glasses when they fell out of my personal item bag (and they “couldn’t find them” when I emailed them just after arriving to the resort and connected to wifi).

Last but not least, we were overcharged by a few dollars, despite being told exactly how much we owe via our email confirmation. It’s only a few dollars but it just adds insult to injury.

Overall, I wouldn’t have spent $10 on this service! Please think twice before booking, as the only benefit is the VIP customs line where you may be stuck with an uncomfortable flirt sesh…
Written 12 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

divakern
Rock Hill, SC639 contributions
Nov 2022
We had such a wonderful experience with Luisa upon arrival at PUJ. We have used the arrival and departure services several times and always book for arrival now.
Luisa was courteous, professional, warm and welcoming.
We hope we see her again, but all the staff are very good.
Written 17 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Divakern, We value your feedback about your experience with our services. It was a great pleasure being able to assist you and learn that our team is delivering the level of service we are committed to. We hope to have the opportunity to do so again in the future. Regards from Punta Cana International Airport VIP services.
Written 26 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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VIP Services Punta Cana Airport - All You Need to Know BEFORE You Go

Frequently Asked Questions about VIP Services Punta Cana Airport

VIP Services Punta Cana Airport is open:
  • Sun - Sat 12:00 AM - 11:59 PM
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We recommend booking VIP Services Punta Cana Airport tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 1 VIP Services Punta Cana Airport tours on Tripadvisor