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Portofino Island Resort Spa

10 Portofino Dr, Portofino Island Resort & Spa, Pensacola Beach, FL 32561-2465
+1 877-484-3405
Website
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Review Highlights
Not as Advertised

Initially excited to book a week at the Portofino Island Result, based on recommendations... read more

Reviewed 14 July 2017
Justin S
,
Winter Garden, Florida
via mobile
WATCH OUT!!!

WATCH OUT!!! You are about to be given a condo with cheap furniture and uncomfortable beds. We... read more

Reviewed 12 July 2017
pfrenerk
,
New Orleans, Louisiana
Read all 40 reviews
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Overview
  • Excellent69%
  • Very good12%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“main pool” (3 reviews)
“three bedroom” (3 reviews)
LOCATION
10 Portofino Dr, Portofino Island Resort & Spa, Pensacola Beach, FL 32561-2465
CONTACT
Website
+1 877-484-3405
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Reviews (40)
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1 - 10 of 40 reviews

Reviewed 14 July 2017 via mobile

Initially excited to book a week at the Portofino Island Result, based on recommendations. Should've know to beware after we received a call (days before our arrival) advising is that the room we booked weeks before was not available, so we'd have to be relocated...More

1  Thank Justin S
Reviewed 12 July 2017

WATCH OUT!!! You are about to be given a condo with cheap furniture and uncomfortable beds. We stayed in a three bedroom(one "bedroom" was more like a day bedroom-very small) in which all of the beds were cheap and uncomfortable. The sofa beds were a...More

1  Thank pfrenerk
Reviewed 16 April 2017 via mobile

Patrick was great! He was the best! He made our experience 10 times better! He was so helpful and made sure we knew what we were doing!!!

Thank sarahdob10
Reviewed 16 April 2017 via mobile

Good afternoon, We are currently at portofino and had a wonderful time on this Easter Sunday. We got some jet skis and Will, Tom, and Patrick were so kind, fun and informative about riding the jet skis. They made us feel safe and even let...More

Thank cc4545
Reviewed 7 April 2017

We had a great time staying at the Portofino. The condo we rented was beautiful and had beautiful views of the water. The restaurant food is very good. They even offer bar/food service on the beach! The main pool was very nice and offers food/bar...More

1  Thank LadyDi1162
Reviewed 27 March 2017 via mobile

Am staying at the resort with a friend who has been a condo owner for a very long time. This place is luxurious and very high end so I had high expectations of the spa. The aromatherapy massage was lovely - nothing out of the...More

1  Thank Pat M
Reviewed 26 March 2017 via mobile

We had a wonderful time. One of my only complaints is when I left an item in the room- I had to call 5 separate times to get someone to check the room. The lost and found staff acted more like a Best Western and...More

1  Thank Jenna W
Reviewed 23 March 2017

The Portofino Resort is perhaps the nicest place to stay in Pensacola. It's not perfect but there are enough positives to make it well worth visiting. So the positives, it's location is THE BEST on Santa Rosa Island period. And this is mostly due to...More

3  Thank Aleforge
Reviewed 11 March 2017

Fantastic place! It is one of the best places I have ever stayed. The condos are HUGE! The views and wrap around porch offer the best views no matter which room you choose. The pool is fantastic. Jet skis available to rent were a huge...More

1  Thank mamahutt
PortofinoIsland, Guest Relations Manager at Portofino Island Resort Spa, responded to this reviewResponded 31 March 2017

Portofino loves you! Thank you for choosing to be our guests time and time again! Spa Portofino is a great way to ease into your getaway with an array of amazing products and services- we encourage you to experience it on your next visit. Pensacola...More

Reviewed 10 March 2017 via mobile

Book a stay directly through Portofino! My group booked a trip through Gulf Coast Resorts and had problems with our room. The facilities at Portofino them self are spectacular. Right on the beach and had a beautiful view up on the 20th floor. The employees...More

1  Thank Scott S
PortofinoIsland, Guest Relations Manager at Portofino Island Resort Spa, responded to this reviewResponded 31 March 2017

Thank you for choosing to stay at Portofino Island Resort recently. There is certainly an advantage with booking direct and we are looking forward to making your next visit to our beautiful resort effortless relaxation!

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