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Review Highlights
First and last stop

Excellent visitors center. The staff is very knowledgeable and efficient. The park gift shop is... read more

Reviewed yesterday
Bill R
Plano, Texas
via mobile
good place to begin

start your cave trip here , the cave's are great , been to a lot of caves this is the top cave in... read more

Reviewed 6 days ago
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  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“gift shop”(86 reviews)
“natural entrance”(154 reviews)
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727 Carlsbad Cavern Hwy, Carlsbad Caverns National Park, NM 88220
+1 575-785-2232
Reviews (912)
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All reviews gift shop natural entrance self guided tour big room natural wonder book store king's palace new mexico bucket list road trip take your time bring a jacket answer questions tunnel tour left hand below ground ahead of time
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1 - 10 of 878 reviews
Reviewed yesterday via mobile

Excellent visitors center. The staff is very knowledgeable and efficient. The park gift shop is better than the one by the restaurant. There are bathrooms upstairs and also down in the cave. Ask for their recommendations. They will tell you the best way to see...More

Thank Bill R
Reviewed 6 days ago

start your cave trip here , the cave's are great , been to a lot of caves this is the top cave in the world ,its simply amazeing place , you must see it to believe it . take the time to attend the bat...More

Thank twodogsba
Reviewed 1 week ago via mobile

What can be said about a masterpiece of nature’s creation You can post various pic and look at all the reviews but none of them can truly portray to wonder of this cave system Even when you stand in them it’s hard to gauge the...More

Thank Patrick C
Reviewed 1 week ago

Something you have to see to believe! We spent about 2.5 hours walking down into the cavern, taking the self-guided tour and taking the elevator back up. The caverns were absolutely mind-boggling. The temperature is 56 degrees, but it is very humid (90 percent) so...More

1  Thank KatrinaPa
Reviewed 1 week ago

One must drive 7 miles from the highway to arrive at the Visitor's Center. The sight of area below stretches for miles and is gorgeous. When you enter the center, you'll see a sign about not bringing beverages, but you can bring bottled water with...More

1  Thank Diane B
Reviewed 1 week ago

The visitor center was opened at 8 am, 1/2 hour before the cave opens, so it was perfect to go in to purchase general admission tickets, trade our King Palace reservation confirmation for the actual tickets. The rangers answered some of our questions. There were...More

Thank Brown_Samantha
Reviewed 1 week ago

Haven't been here since I was a kid. So, first off, what to bring. Well, bring your sense of adventure. Because you're going on one. Next, you'll need a good pair of hiking shoes, a light jacket, and a digital camera, and a small but...More

Thank Rick C
Reviewed 2 weeks ago

The park and visitor center is well done, lots of parking, exhibits, restaurant, and gift shop. We took the elevators to the Big Room, great experience taking the 1 1/4 mile loop around the room. A good portion of the loop is handicap accessible. Bring...More

Thank Steve F
Reviewed 2 weeks ago

We were headed out to Arizona to do national parks and Monument Valley and since I just got my life-time Senior park pass we thought we'd stop in Carlsbad the first night and do the caverns before driving across the rest of New Mexico. My...More

Thank sanantoniopete
Reviewed 2 weeks ago via mobile

They have a lot, food, treats souvenirs! It smelled wonderful! It is very large, we got our magnet and looked at interesting information.

Thank Deb M
View more reviews
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Nearby AttractionsSee all 14 nearby attractions
Big Room
843 reviews
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Questions & Answers
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Theresa F
20 September 2018|
Response from Wrenazane | Reviewed this property |
Just over 300 miles. Between a 6 and 7 hour drive.
26 July 2017|
AnswerShow all 3 answers
Response from Robin T | Reviewed this property |
Yes and I would bring the wheelchair. They have a elevator you can use to go down and back up to the Big room area. It is too steep to walk down and takes about an hour. You will enjoy it. While your there the restaurant in... More
13 June 2017|
AnswerShow all 2 answers
Response from mom22sons | Reviewed this property |
I wasn't aware of those tours. We did the complete walking tour. You enter from the outside and see parts of the cave that those who take the elevator do not. We thought that was the best.