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Hutt City i-SITE Visitor Information Centre

25 Laings Road, Lower Hutt 5010, New Zealand
+64 4-560 4715
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Review Highlights
Disappointed

Called in to pick up some information and was extremely disappointed in the response. The staff... read more

Reviewed 23 May 2017
AliSin01
,
Lower Hutt, New Zealand
Basically if you don't know the Hutt come here!

A number of experienced staff members that are keen to help you find your way around Lower hutt... read more

Reviewed 27 April 2017
Wayne P
,
Wellington
Read all 15 reviews
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Overview
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We are the official Hutt City i-SITE Visitor Information Centre and your local experts in our beautiful city. We are a Qualmark endorsed centre and part of New Zealand's official Visitor Information Network (i-SITE).We are your 'one stop shop' for travel advice and bookings for local and national tours, activities and accommodation. We also provide DoC Hut Tickets, Mountain Bike hire, retail and Snapper. Better still, our service to you is FREE.
  • Excellent48%
  • Very good33%
  • Average6%
  • Poor0%
  • Terrible13%
27 Apr 2017
“Basically if you don't know the Hutt come here!”
22 May 2017
“Disappointed”
Closed Now
All hours
Hours Today: 09:00 - 17:00
LOCATION
25 Laings Road, Lower Hutt 5010, New Zealand
CONTACT
Website
+64 4-560 4715
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Reviews (15)
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1 - 10 of 14 reviews

Reviewed 23 May 2017

Called in to pick up some information and was extremely disappointed in the response. The staff seemed disinterested and bored. Over heard some young tourists being given some very poor advice about local sights including some really basic stuff which I felt any local would...More

Thank AliSin01
Reviewed 27 April 2017

A number of experienced staff members that are keen to help you find your way around Lower hutt. Professional!

Thank Wayne P
i-SITE, i-SITE Consultant at Hutt City i-SITE Visitor Information Centre, responded to this reviewResponded 1 May 2017

Good morning Wayne P, Thank you for your comment - we are glad we could help you. Kind regards, Jodie

Reviewed 14 October 2016

Every time I go and book my Intercity tickets I am greeted with a huge welcoming smile. These ladies are fast and efficient they know what they do and serve with the utmost respect and professional manner. I am in and out with my ticket...More

1  Thank Localheat
Reviewed 21 July 2016 via mobile

I was very disappointed by the staff and service at the Hutt City i-Site in Laings Road today. I saw it on Huttvalleynz.com that they have bicycles for hire at this i-site, so I took my 2 teenagers and drove to the i-site today at...More

Thank Amy Z
i-SITE, Manager at Hutt City i-SITE Visitor Information Centre, responded to this reviewResponded 31 July 2016

Thank you for your comments, I do apologize for the experience you received as we do prize ourselves of great customer service but fell short this time. We will look at what we can do in the future for customers that only want to hire...More

Reviewed 29 February 2016

We got all the information from top to bottom which helped us in planning our entire trip. The staff out there is extremely helpful and charming. Thank you once again!

Thank Shobbyy
Reviewed 23 January 2016

Helpful and friendly staff with a good range of information on hand for travellers. They will organise travel or package tours although be careful as the charges are frequently way over what you can find by searching yourself

Thank kiki_kiwi_11
Reviewed 26 September 2015

While passing through the Visitor Information Centre when driving was very helpful for us to make decisions as to where we would visit while traveling through New Zealand by car. The people were so friendly and very helpful. We just happen to come across after...More

Thank Ron780
Reviewed 31 August 2015

Thanks for all your help with helping me find fun and educational things to do in wellington. Would deffently refer this place to all customers who come into my work who are travelling down to wellington

Thank Trixbrax
Reviewed 27 March 2015

A nice welcome with a very good display of Kiwi handicrafts and artwork. One or two things were quite interesting but some of it reminded me of the Womens Institute. Was not very impressed with a picture made of condoms!

Thank maggieallington
Reviewed 5 January 2013

For visitors and new people to Lower Hutt it;s a great place for these people find out what is available around area.

Thank Annette B
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