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Address: Bophut, Ko Samui, Thailand
Name/address in local language
Phone Number:
+66 77 413 660
Website

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Very unhelpful

Terrible customer service. Only answered basic questions and didn't listen to my responses. Unwilling to give more info. Do not recommend

1 of 5 bubblesReviewed 21 September 2016
Tig M
via mobile

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5 Reviews from our TripAdvisor Community

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Showing 5: English reviews
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 21 September 2016 via mobile

Terrible customer service. Only answered basic questions and didn't listen to my responses. Unwilling to give more info. Do not recommend

Helpful?
Thank Tig M
Montreal, Canada
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 23 December 2015

We traveled from Koh Samui to Surat Thani Airport trough Samuipedia transportation and that was the most cahotic experience. We were taken from a shuttle to a bus to a ferry, back in the bus, and then in the middle of the way to Surat Thani airport, we were transfer again to a shuttle. One of the passenger was a... More 

Helpful?
Thank isabelle G
Linkoping, Sweden
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 14 February 2014

My girlfriend found their website on internet stating that they had the pickup, bus&boat ticket to Khao Lak (http://www.samuipedia.com/koh-samui-to-khao-lak/). We didn't feel safe booking it on internet with no knowledge about the company we therefore emailed the company twice. In the e-mail (and on there weppage) they say they have a sales office in Tesco Lotus Chaweng, so we went... More 

Helpful?
5 Thank Per R
Ko Samui, Thailand
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 9 February 2014

My luggage was completely search through during the trip from Samui to Surat Thani . Everything was opened and checked including my medicine. There was nothing of value but the feeling is really bad. The same was also for my wife's luggage.

Helpful?
3 Thank sm7myo
Stockholm, Sweden
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 9 February 2014

We booked hotel transfer+ferry+ bus with Samuipedia (also called Samui Island Trips and Tours) from Koh Samui to Surat Thani to Khao Lak. DO NOT BOOK this tourist bus trip (which runs from Koh Samui to Surat Thani then Khao Sok / Phuket / Krabi / etc, Google search "Tourist bus scam Thailand"). This transfer is also sold through other... More 

Helpful?
7 Thank KaraJay

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