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Mahinatur

Atamu Tekena s/n | In front of Club Sandwich, Hanga Roa, Easter Island, Chile
+56 32 210 0635
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Review Highlights
Snorkeling was good - horseback riding not so much

The snorkeling trip I booked with them was good. Unfortunately the horseback riding trip not. It... read more

Reviewed 23 March 2018
Tlaudia G
,
Munich, Germany
via mobile
Magical place

My son and I took two tours with them on December 26th and 27th. Day one was with Han and our... read more

Reviewed 12 January 2018
retaxus
,
Stoneham, Massachusetts
Read all 80 reviews
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Mahinatur is the oldest and most experienced agency on Easter Island. We have a great team of expert local guides in local history, which will make your stay and experience unforgettable. Mahinatur offers sightseeing tours with local guides to the most important archaeological sites over Rapa Nui. We offer transport on comfortable vehicles in excellent conditions, so as to provide a better, higher level experience. Additionally, you can book horse-back riding tours, scuba-diving, snorkelling, boat trips, trekking tours and car, motorbikes and bikes rental. Book your tours with an experienced agency and enjoy your stay in the ancient lands of Hotu Matu'a
  • Excellent72%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“full day tour” (9 reviews)
“rano raraku” (4 reviews)
“anakena beach” (5 reviews)
Open Now
Hours
Hours Today: 8:00 AM - 6:00 PM
Suggested Duration: 2-3 hours
LOCATION
Atamu Tekena s/n | In front of Club Sandwich, Hanga Roa, Easter Island, Chile
CONTACT
Website
+56 32 210 0635
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (80)
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All reviews
"full day tour"
in 9 reviews
"rano raraku"
in 4 reviews
"anakena beach"
in 5 reviews
"magical place"
in 2 reviews
"rapa nui"
in 4 reviews
"tour company"
in 2 reviews
"easter island"
in 11 reviews
"rodrigo"
in 2 reviews
"stops"
in 5 reviews
"driver"
in 8 reviews
"han"
in 2 reviews
"highlights"
in 3 reviews
"trek"
in 2 reviews
"sites"
in 6 reviews
"information"
in 3 reviews
"knowledge"
in 3 reviews
"moai"
in 7 reviews
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1 - 10 of 31 reviews

Reviewed 23 March 2018 via mobile

The snorkeling trip I booked with them was good. Unfortunately the horseback riding trip not. It was not very organized. When we arrived she just started to catch the horses and get them ready. The guide didn’t speak English. The horses we not very well...More

Thank Tlaudia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 3 April 2018

Hello Tlaudia, thank you so much for the review, we would like to apologize for any inconvenient you experienced during your trip. Mahinatur is a tour operator, and the snorkeling and horseback riding are given by third-party companies, so we cannot make sure they offer...More

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Reviewed 12 January 2018

My son and I took two tours with them on December 26th and 27th. Day one was with Han and our driver Rodrigo and was a truly magical day. Han was so passionate about the history of the Moai and so enthusiatic about sharing his...More

Thank retaxus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 16 January 2018

Hello Retaxus, first of all we would like to thank you for your comment and for sharing your experience with our company. That kind of situations are important and make us be aware of the needs our guides and drivers have. We would like to...More

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Reviewed 1 January 2018

We did 6 tours with this company. The vans were new and clean and the destinations were fantastic. The guide for 4 of our trips had an excellent knowledge of.the mythology and oral history but his English wasn’t good and his narration was convoluted. Our...More

Thank Antechinus747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 8 January 2018

Hello Antechinus747, thanks for your comment and feedback about your experience with our excursions and tour guides. We are aware of our guides' knowledge of the history and mythology, and also of their non-proficient / accurate use of the English language, which is not their...More

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Reviewed 1 January 2018 via mobile

We didnt pick Mahinatur, as it was a sub contractor for a larger Chile itinerary, but they were overall excellent. One full-day tour and two half day tours, plus transfers to airport. Highlights of the company was our full day guide Han, and Rodrigo the...More

1  Thank ArchbishopofKrejci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 8 January 2018

Hi ArchbishopofKrejci! Thanks a lot for your review, it'll help us know how to serve our guests with limited mobility next time, as well as congratulate Hanga for the good work. We wish everyone had the same behaviour and sense of service in those situations...More

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Reviewed 14 November 2017

I did one half-day tour, and a full-day tour with Mahinatur. I am reviewing here the full-day tour with Rano Rakaku, Tongariki and Anakena beach. The guide we had was the BEST! I didn't get his name though (sorry! I came a few minutes late)...More

Thank Piggygoesoink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 15 November 2017

Hello Piggygoesoink! Great review, thanks a lot for all the details and good comments about your tour guide (we are still trying to figure out who he was thou). All our tour guides are very knowledgeable about the island, its history and also tales, stories...More

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Reviewed 12 November 2017

All-day tour of Rana Roku, Ahu Tongariki and Anakena beach with lunch (CLP35000, does not include National Park ticket, I paid with cash) on Easter Sunday 2017. I don’t normally do guided tours, but since I don’t drive, it was either this or risk life,...More

14  Thank SidMehlwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 15 November 2017

Hi, SidMehlwal, we are deeply thankful for your thorough review of your full-day excursion with our operator. We are really glad to read that you feel you made a good decision about going on a guided tour. Easter Island is a small place but it...More

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Reviewed 19 August 2017

I went on their Full day tour which included the highlights such as Rano Raraku, Ahu Tonkariki (15 Moai statues standing in a row) and the Anakena Beach. The guide my group had was very knowledgeable and I never got tired listen to the stories...More

Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MahinaturCM, Social Media Manager at Mahinatur, responded to this reviewResponded 21 August 2017

Hi Kevin! We are really glad to read you enjoyed your full-day tour with us. It is of utter importance everybody feels comfortable and learns about the history of the Island. In that respect, our excursions are mainly archaeological, focusing on the statues, platforms, and...More

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Reviewed 7 August 2017

I did a full day tour and two half day tours - one morning and one afternoon. All the guides were knowledgeable and the drivers as well as the guides very personable. Their English was excellent. On the full day tour the driver had a...More

Thank Arthur C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

I went on several excursions with Roberto and Robert and one with Sebastián, all three excellent people, with an outstanding knowledge about the island and its people. I totally recommend going out with them.

1  Thank Eduardo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OscarFeik, Sales Executive at Mahinatur, responded to this reviewResponded 27 June 2017

Thank you, Eduardo. We appreciate your recommendation, it makes our company, guides and drivers feel proud. We hope you tell others about Mahinatur when they visit Rapa Nui. Cheers!

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Reviewed 2 June 2017 via mobile

We are staying at the hotel hangaroa eco village and spa. In the all included package the excursions are free and organised by the in house manager. They use Mahinatur services with driver and english speaking guide. You can do one or two trips a...More

Thank Michel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OscarFeik, Sales executive at Mahinatur, responded to this reviewResponded 24 June 2017

We are glad to read you had a wonderful experience with our tours. Our guides are very knowledgeable since they are locals, and that's why they know even more than what you can find in books. Share your tour pictures and experience in our Facebook...More

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