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About
Zaman Tours is a licensed Jordanian tour agency offering private day tours. We have over 15 years of experience providing organized and professional high quality tours. Our tours operate on your convenience, giving you flexibility and aiming for...more
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Tourist Main Street, Petra - Wadi Musa 71811, Jordan
Website
+962 6 551 1383
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Popular mentions
Highly recommend booking your trip with Zamen tours. We booked a 7 day trip and from the moment we touch down in Jordan our expectations were exceeded. Customer service is really important to them. Jordan is a fabulous safe country that has something for ever one. From Its
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Thanks so much to Zaman Tours for an incred Bye few days in Jordan. They built an incredible itinerary to our specifications including adapting to some existing plans and ideas we had. Issam, our guide, and Nael, the driver, were both amazing. Everything from the moment we
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We were in Jordan for a 3 day trip. Zaman organized everything for us, we did not have to worry about a single thing. We managed to see a lot of things in a short period of time, thanks to the great organization and our driver, who was very helpful. Jordan is an incredible
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Response from ZamanToursJordan, Guest Relations Manager at Zaman Tours
Responded 5 Aug 2018
Hello Laura! Thank you so much for taking the time to leave a review on your recent stay in Jordan. We are so glad that our vision to create unforgettable experience has reached you. I cannot thank you enough for assuring other tourists that Jordan is a safe destination to visit full with natural wonders. We look forward to welcoming you back soon for a new adventure. Kind regards, Liliana
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The staff at Zaman were so helpful when I was planning a fortnight's solo trip in April. Starting from a few ideas of what I wanted to do and see there was a series of emails with Liliana to filter down from my general ideas out of the Rough Guide, to a tailor made itinerary
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Response from ZamanToursJordan, Guest Relations Manager at Zaman Tours
Responded 5 Aug 2018
Dear Chris, On behalf of myself and the rest of the team at Zaman Tours I would like to thank you for taking the time and leaving such an excellent review about you stay in our beloved Jordan. We are extremely glad to hear that you enjoyed your trip to Jordan as this is exactly what we strive for. It was a great pleasure to assist you throughout your trip planning and also to host you. We hope to welcome you back in the near future and wish you safe and inspiring travels until then. Kind regards, Liliana
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We travelled around Jordan for 9 days with Zaman tours, on a private tour. We found Jordan to be a beautiful country, rich in history and diverse landscape. We felt welcomed during our stay. Overall we had a good experience with Zaman Tours – however, our expectation was that a
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Response from ZamanToursJordan, Manager at Zaman Tours
Responded 14 May 2018
Dear Dijana, Let me start by saying that until this review, we had a perfect record of 57 reviews- rated as excellent. It takes a deep commitment to accomplish such a good track record, and I am sure the reader would realize that one bad (and very unfair review) cannot change this. I am particularly surprised that you didn’t know that the tour doesn’t include private guiding services. I would like to remind you that you have picked and purchased a ready-made tour package from a wide variety of packages available on our website. This is the package you have chosen: https://www.zamantours.com/pages/packages2.aspx?QID=85&optNo=1&arrDate=19/05/2018&rooms=&adults=&children=&children2=&roomType=&mealId=&currId= We have never pushed any client to purchase our tours! The client is free to choose us or any company he or she wishes if they believe they would be served better. The inclusions and exclusions are clearly listed. We have a tailor-made section where you can request a tailor made program. In this case your itinerary will be tailored to your specifications and requirements. Again, you have chosen a ready-made program with clear information on the inclusions and exclusions. We found your review inaccurate and misleading as a view for other visitors. I can state that we are rated the highest for responsiveness, informational support, friendliness and excellent customer service. Thankfully, the vast majority of our guests, are wonderful and we welcome many of them back again and again. I hope the reader will look at our review history, which should show what we really stand for. Regards, Rashed
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