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Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
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Traveller Overview
  • Excellent45%
  • Very good22%
  • Average0%
  • Poor11%
  • Terrible22%
3 days ago
“Did a good job for the price”
16 Oct 2019
“Snorkeling Day Trip to Isla Catalina from La Romana”
About
We are a DMC created with the conviction there is a solution for every need. We offer a wide range of B2B and B2C services, flexible and adapted to the business model of each of our customers. We are part of GRUPO PIÑERO. We have become a brand that...more
Closed Now
Hours Today: 9:00 AM - 6:00 PM
Contact
Carretera Arena Gorda - Macao | Bahia Principe Bavaro Complex, Bavaro, Punta Cana 23000, Dominican Republic
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+1 809-466-1111
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41Reviews1Q&A
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We used this transfer service to get to the resort from the airport. My advice to others is read the instructions carefully. When you arrive at PUJ and exit customs, you will be bombarded with people selling excursions, presentations, etc. The confirmation explains to move past
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Response from CustomersComing2, Guest Relations Manager at Coming2 Destination Management
Responded 3 days ago
Thanks for taking the time to sharing your comments and for your kind words, for us the ultimate goal is our customer's satisfaction. We would like to serve you again in any of our destinations in Mexico, The Dominican Republic, Jamaica or Canary and Balearic Islands Best regards, Coming2 Team
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STAY AWAY FROM THIS OPORATOR!!! We moved resorts and they called us the day before our proposed day at our NEW resort to tell us we had to move our day as they were not doing it on the day we had booked. The day before the new day they would not answer the phone and kept hanging
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Response from Safari818976, Director of Sales at Coming2 Destination Management
Responded 21 Oct 2019
DearbSMPaul74, Thanks for taking the time to send us your comments; please send us a message to coming2@coming2.com with the details of dates, hotel you were staying and your last name. Best regards, Andres Alburquerque
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Coming2 is a destination management company. Bahia Principe Resorts uses them to provide the complimentary (free) airport transfers and since we often stay at Bahia Principe Resorts, we have had more than one unpleasant experience with them. On our last trip to Punta Cana, we
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Response from Safari818976, Director of Sales at Coming2 Destination Management
Responded 14 Oct 2019
Dear 2Skidivers, Thanks for taking the time to send us your comments; and thanks for your loyalty towards Bahia Principe hotels; our sister company; please with all due respect and with no intention to irritate a valued customer like you; allow me to clarify the issue in question: 1- shared transfer; while I perfectly understand a guest on arrival is eager to check in and enjoy the destination there is little we can do to avoid that one guest or another waits a little longer to get to his/her destination since we do not always find people going to the same hotel; our drivers do their best, but still we have to observe the safety regulations regarding speed limit and signals. 2- I would dare say that all DMCs observe the same leeway of three hours for international flights; what would have happened if, God forbids, the road would have got blocked by an accident or any similar time consuming obstruction; moreover; I have personally witnessed unforeseen delays at the security checks due to software malfunction, human resources issues or security threats; scores of passengers have lost their flights all over the world due to those situation and, while we are happy that none of those inconveniences perturbed your vacations, we always have to include them in the equation. Finally, even if we had your flight information our staff are instructed to verify once you are in the destination since sometimes travel plans are changed for the most diverse reasons Once again thanks for your time and your loyalty Best regards, Andres Alburquerque
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Coming 2 Destination Service was great. They are very prompt, clean and friendly and willing to answer any questions
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Response from Safari818976, Director of Sales at Coming2 Destination Management
Responded 4 Jul 2019
Dear Missyja, Thanks for your kind words regarding our service; while we look forward to see you again in the Dominican Republic allow me to remind you that we cover also the Cancun/Riviera Maya area in Mexico as well as Jamaica. We would love to see you again soon in any of these destinations. Best regards, Andres Alburquerque.
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Super clear on navigating us through the airport, explaining everything to our group, and getting us on the road. Amazing hospitality. Right on time picking us up return to airport. Even blessed our group with an impassioned gratitude for visiting that left us all stunned.
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Response from Safari818976, Director of Sales at Coming2 Destination Management
Responded 4 Jul 2019
Dear Charlott, Thanks for tour positive comments, my tram in the DR will be happy to realize their goals were reached. Please be advised that we work also in the Cancun/Riviera Maya area of Mexico and in Jamaica. We would love to usher you into a great vacation once again Best regards, Andres Alburquerque.
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